I went to 4 places. I asked all the right questions and did what one was supposed to do when…read moreselling gold. I had already heard good things about goldpro so I knew I wanted it to be the last place, just in case I wanted to go elsewhere. What an amazing experience. He not only didn't walk away with my jewelry (which no one should ever do), he showed me all the cool ways he tests gold. I just got a good vibe here. Bottom line, he offered more than 2 of them and just above the 3rd. Even if he matched all of them, I would've sold my gold here. Stellar guy and I almost want to go find random gold just to pet his sweet dog and have a chat. What a great family business.Thank you!

Jimmy was so nice and he explained every item that I gave him. He also let me know where I coin…read moretake my coins to be changed so I could deposit it into my bank account.

They always have what you ask for…read more Whenever I can make a visit they always have exactly what I ask for with a honest and fair price. Their prices can't be beat! I would recommend this place to anyone looking for a good deal and can find time to get out to them. Their schedule is 8:30-4:00 weekdays.

Strange setup. Customer service was bad. All the business is done through protective glass like a…read moregas station. I wouldn't recommend doing business with them.

Michael is the absolute best! He's honest, efficient and communicative on the pieces that are…read morebrought to him. He tests pieces on the spot on translates what is good and what is not. He gives the best price for the weight received in jewelry; and matches for top dollar for his customers. I don't go to any other jewelry expert besides MB.

Disappointed...no, Devastated I want to preface this by…read moresaying I know if I sell anything, ANYTHING, at a pawn shop, I am going to be ripped off. So will you. This is an industry that almost exclusively profits from desperate people. They're in the business of buying valuable items for a fraction of its worth- YOUR item-then reselling it for double, or more what they paid you for it. And we thank them for being kind enough to rip us off, because now you have something in your pocket, whereas before you did not. You will never get half of what your item is valued at in the current market, and most people know this and do what they feel is necessary in that situation. That said, pawn shops, like mechanics, have a responsibility to be honest, fair, and transparent with their customers.​ Unfortunately, this was not my experience with Michael. Buyer's remorse, or seller's remorse in my case, is always too bad, so sad. But as someone who patronized this person's business TWICE, I had hoped that my first experience wasn't the rule but the exception. For example, my silver was not weighed in front of me. And I was foolish to not push the issue- because he's doing me a favor, see? Buying my silver even though "it's not worth much." Because pawn shops are in the business of doing charity work, right? If we're to believe this honest salesman, my 7 rings and 2 pendants weighed 45 grams. And unfortunately, I made the decision to believe that he was honest, because I needed groceries. And for the price of "48" grams of silver, I was blessed with 45 dollars. Unfortunately, my silver is not as valuable as the silver he likes, I guess, but luckily he wanted to help me. He also didn't want to make me wait, because his computer was actually acting up, so I just signed the blank "receipt." For him, of course, not me. But like George Bush, fool me once...um.. can't get fooled again? If you're me you can. Went back, second and last time. Same scenario, only I had the presence of mind to take pictures of what I was trying to sell. Still not valuable, still never saw the scale, but this time, it was 30 dollars for "40" grams. I'm no jeweler, and I don't know what each piece weighed. But I did some research for comparison. And I'll go back and PUBLICLY APOLOGIZE if I can see the scale- my guess is my things...well, his now- are still there, because there's nothing displayed. At all. I don't know what is done with the items bought, but there's no showroom or displays, just a counter and locked door in a small storefront. So short story long, I don't recommend. Tried twice, fooled twice, shame on me, but also, Hollywood Pawn, you suck. And Im including the pictures of some of the items I sold, so anyone can eyeball them and let me know Im retarded and also wrong, if they happen to be in the business of accurately determining the weight of silver. There was a lot, but it's not quite half. I'm embarrassed. And I wish I hadn't gone to Hollywood Pawn.

I called ahead of time to ask if they would be willing to take a look at buying my gold necklace…read more Once I went in, was in and out in about 10 minutes with a very reasonable payout. The diamond buyer himself was quick, kind, and efficient. Highly recommended.

My experience may not be yours…read more I had been trying to sell my wedding set, and get the best price. I met with the owner, and he was very kind and educated me on much of diamond colors, clarity, cuts, etc. I had a great price from another jeweler and Midwest matched it after a bit of conversation. I decided to sell it and finalize with Midwest. I am happy and he got a nice diamond. Because all experiences differ, I must say I would return here with other jewelry too

The owners are kool! They go over an beyond to contact you if you have a loan with them,,,they…read more don't go, oh well 2 months late,,sell it! ,obviously you have to contact them to let them know when you can make a payment or be a good customer 4 awhile,,,Now the prices ' eh well hey its a pawn shop,they're not in the business if losing money,and they have some pretty kool stuff, ,ITS kind of LIKE a Man cave with all the kool stuff they sell

I wanted to update my last review. A loved one had a dental implant done which replaced an old gold…read morecrown. I was asked to help sell the crown and I first tried the mail in service who I sold a bunch of old silver forks and stuff to, but the price they offered was nowhere close to the market rate for the gold. So I got it back and took it to A to Z, remembering they're a pawn shop not just a store. The service was friendly like always. I handed over the crown and wandered around while he weighed and tested it to determine purity. When they had an offer ready for me it was a lot better than the other place and closer to what I was expecting. We made the deal and I got paid in cash. My loved one was happy and so was I with the fair business conducted here. And like I mentioned in my older review, they have some cool merch in their store and the prices are fair.

I love this place great quality things and they are absolutely the best when you pawn anything,…read morethey give you the best price they can. They have lots of things for sale and the customer service is top tier

I went there to sell my 22 K gold chain…read more It was 242.8 g. They paid me about 90% of spot price. All in all it was a positive experience. I don't know what the other reviews are complaining about, they were very transparent with what they were willing to do. I walked out the same day with a check and deposited it with no problems. Everyone was really kind and they even gave my girlfriend a free chocolate bar! If I ever have anything else to sell, I'd definitely head to Royal again.

The Owner, Bill, was awesome! He made sure we received the best value with the highest quality. He…read moreis very trustworthy and that's hard to find. His pieces are absolutely beautiful!

I went into this store silver and it wasn't silver and they tried to give me store credit. I…read morewanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card.

Friendly and fair. They were very responsive to my questions…read more I felt I got a good deal when I left.

Went for an appraisal today for one of my gold chains. I haven't decided yet but I thought the…read moreservice was fair and good. Chances are I will go back to sell.