Rooms are nice, location is ok, by the air force base, so the highway entrance and exits are…read morecluttered during commute time. The bad part is the manager could care less about the customer. We had products stolen from our room and for over 3 months the manager would not return our calls or do anything about. Had to call Hilton corporate and the local police to get the managers attention to review video and staff. WILL NEVER STAY THERE AGAIN, DO NOT RECCOMEND!

While visiting my grandchildren in Utah, I selected Tru by Hilton generally because of its modern…read moreappearance and reasonable pricing. Unfortunately, I neglected to inquire whether there was a pool on the property (sadly, there was no none). However, although my grandchildren like having this option, it was not on the top of my "need" or "want" list and was not a big loss. + The staff were over-the-top friendly and welcoming. + The room (and entire facility) was very clean and bright. - My only negative was the persistent interstate noise. Since I wear earplugs when I sleep, it didn't bother me in the least. However, it would be an important note for the light sleepers out there.

Only one door to enter the hotel. You must pull up to the curb out front, go in and register, go…read moreback and unload. Drive to 1 of 4 parking areas, not well lit, walk back to the hotel. No pet walking areas except on the street. Very busy street intersection and it's extremely loud and noisy. NO refunds, probably because of the inaccessibility of the parking and unloading. Bring ear plugs, pack light. Comfy beds, within walking distance to bars and restaurants.

A large, historic hotel located very centrally in downtown Ogden, right at the bus stop for the…read more(free) downtown trolley bus. Impeccably clean and supportive of questions and preferences. Alex was a constantly-smiling gem of a front desk manager and gave us good insight into local options for dining and sites. We were on the sixth floor at the NE corner suite and had a very nice view of the mountain range. Traffic noise below was negligible at night and I would request this room directorial in the future. The bath gel smelled very good and the shower was instantly hot with good pressure. I would like to see more channels available on TV, though -- it seemed that only 12 or 15 were available.

We drive some,, this is the BEST Best Western we have stayed in,…read more2x in late 2025, others get 2-3 stars!!

If I was to rate this hotel on pet friendliness compared to other pet friendly stays of our recent…read moretravels, this place was friggin awesome. We will try to stay here again when passing through. It was the best! Leash off pet runs for both large and small dogs. Plenty of other unimproved areas as well as an expertly manicured awesome waterfall, pond and real grass garden behind the joint. The garden area is isolated from a busy train track by a large berm but you can definitely tell the trains go by. There's a couple of gas stations as well as a 7-11 just a block away to top off the tank and get a slurpee before you get back on the road. Breakfast was a typical free menu but I noticed they had a rotating feature each day. The hotel grounds and room were very clean and orderly with plenty of parking just outside of the first floor rooms. The pet friendly room had hardwood flooring so it was nice to walk around barefoot instead of putting on shower shoes just to go to the bathroom. The room was very clean and nicely adorned with necessities. An excellent pet friendly stay. Dicks

This hotel is also listed as the Super 8. Same address, same poor quality. The elevator is broken…read more They booked us on the 3rd floor before I complained and then moved us to the first floor. The manager did not want to give us a refund for both nights, but I got a refund for the second night. Slept and got bit by dust mites before throwing the top cover of bed off. It's definitely not worth the price. Should not be over $50 a night, in my opinion. Pool closed "for the season," though it's an indoor pool. Buyer beware

I am leaving a review to warn people NOT to make the MISTAKE of booking this hotel for ANY reason…read more They were rude and integerating when I arrived that evening, the phone, nor TV Remote didn't work, they would NOT give me clean towels or clean sheets when asked. When I canceled my room for the next day and asked for a refund she threated to call the police on me. They do not deserve any stars.

Give me the Charin Inn any day of the week. I love this little motel…read more After speaking with the owner/manager we booked two rooms for a music video shoot. He was very hospitable and welcoming, along with other staff and residents. Speaking strictly as a shoot location, this is a picturesque motel with everything you need. It was clean and well furnished. Room to move and setup. Power was never a problem, both inside and out. Outside, we were able to get some great photographs with cute scenery. They even let us use the water hose outside to fill up some of our tanks before we left. For the scenery, staff and price, it was worth the drive for our cast and crew.

The Charin Inn is a older but clean and casual. The staff are helpful and friendly. Christian…read moreCharin is a quiet but helpful. Rates are reasonable and doughnuts and coffee in the morning is great!

Check-in was easy, simple, and quick. Friendly service. I'm…read moreglad the keys are recycled lol I never had to use recycled key. I usually get brand new ones...but it's all good. There's maybe like 5 keyed entrances. My room was towards the back of the building. So I pulled around to park and unload. The entrance had some sort of squished strawberries, smeared on the cement. Walking into the hallway, there was some sort of animal pee smell that seemed like it was covered in a whole bottle of perfume. Luckily the smell was like 3 rooms away from mine. The room itself, yes. Like other reviews have said, small. These are not double queens. They're more like full sized beds. BUT there are a lot of fluffy pillows, which is nice. The beds are comfortable. The bathroom area is...tight. BUT (lol) the shower is pretty spacey. I like how it feels like a space ship capsule (I've been in one of those museum ones) lol. The water flow is also nice and strong. You can see in my photos that there are some problem areas. Maybe mold? There's some water build up on the shower handle, looks like a tare in the shower wall, perhaps a leak somewhere?! Not sure. The towels are nice and a good size. A little bigger than the average hotel ones. I haven't tried the breakfast yet. I'm sure it'll be like any other "quick stop" hotels. With the waffles and what not. I'm not a huge fan of continental breakfast, I need food, food lol!! There are restaurants nearby I'll probably check out before heading back on the road! Good times. Lol! Stop by if you need a quick place to sleep. Or sleep in your tractor, probably cheaper (it's free) but I need a toilet, shower and life... haha!!

Do Not Use this Motel. They have no customer service. They cannot help with the website. They have…read morefalse advertising - on the website the rate is $108 and they charge us $164. This motel chain is owned by people from India, so they do not care what you think.

This motel is such a flea bag, we are praying we don't get bedbugs from this place. The night guy…read morehas no common sense and no knowledge what so ever of customer service. Nasty place! Don't stay here unless you like filth!

Update on my review of motel 6 on Riverdale. Since I called…read morecorporate office yesterday today I find out that I'm on their do not rent list. This place has the worst customer service I've ever experienced in my life and I will be calling corporate again in the morning before they kick me out at 11:00. The two guys that work the night shift are the greatest but the woman in the daytime has the worst service I've ever experienced in my life and she has no business working in hospitality.

Great hotel and friendly staff. The hamburger was excellent…read more I highly recommend this hotel.

I had family from out of State & we went to your beautiful restaurant for dinner…read more We were so glad we did because it was the most exquisite satisfying meal. Your food was amazing & our server was right there, bringing us refills. Even the chef came out and ask us if we were satisfied. Yes, we were and we will be back!

My niece was married at this hotel the beginning of August. I personally was extremely disappointed…read morefor her and the groom! First and foremost, the AC wasn't working. By the time they brought in fans to the luncheon, most everyone was done eating. The luncheon itself wasn't even set up on time (tables, chairs, ect). The food was wonderful since it was catered. The "kitchen" area was dirty and when told to get water from the sink (For my mother) there was dried puke in it! The hotel staff were rude and threatened to kick people out just for asking to have things taken care of. The parking (or lack of) was horrible! Most everyone had to park and walk, in the heat, to the hotel several blocks in order to not be towed from the parking they did have! I'm hoping my niece and her spouse were too happy to notice any issues! I DO NOT recommend this place unless a TON of things have been fixed!

JUST DON'T! I've never been more embarrassed to stay somewhere for an anniversary. They have zero…read moreinterest to make it right. We could have paid less for a much nicer hotel. Paid top dollar to stay in a motel that is literally falling apart around us. The nicest part of the place are the ceilings in the lobby. Front desk staff was lovely - but I tripped twice on the carpet walking out of the bathroom that wasn't secured down - too OLD. Paid extra for a breakfast that was non existent. Didn't dare shower. Total bait and switch and a lawsuit just waiting to happen. Get it together Bigelow! You can't have a "fully renovated" historic hotel without updating your rooms. It's just not safe and I would never recommend staying here, EVER! I couldn't bring myself to take more pictures because I was so upset.

Hotel is in good conditiion and clean with two sitting areas and a business center in the lobby. A…read moresmall indoor pool, good size gym and guest laundry facilities available. Plenty of parking with handicap permit and Diamond Member spots near the door. Covered portico for loading and unloading your vehicle. Hallways and rooms are carpeted. Room vestibule is a hard surface floor. The fridge, microwave, ice and coffee are in this area as well as two hooks and a small shelf. The room has a good size built-in luggage rack that will fit 2 small suit cases or one large. The desk area with lamp was a good size with a comfortable chair. The chaise lounge is comfortable and will fit 3 people side by side. That side table was very useful. The King bed was too soft for my preference. Felt like I was in a divit. Large fluffy pullows in a variety of soft and firm. Sheets are soft and comfortable. Aircon controls are inside the unit. It was a bit loud but not outrageous. Everything was clean and tidy. Two roll up/down shades: outer one for privacy lets the light through while the inner one completely blocks out the light. Bathroom looks updated with a large walk in shower enclosed by two rolling glass doors. Bath mat is on the door mounted towel rod/handle. Shampoo, conditioner and body wash are mounted inside the shower. There is also a small shelf for your personal care items plus a large safety bar. Plenty of vanity space. Lotion and hand soap are mounted on the wall. No small soaps. Three bath towels, two face and hand towels are soft and absorbant. The faucet is installed so far away from the sink, water barely falls into the bowl and everytime it is used makes a wet mess on the vanity. Toilet is clean, worked well and had two rolls of tp. Tissues on the vanity. Towel rack over the toilet. The breakfast area, behind doors when out of service, is well organized with entrances/exits on each end. Six hot food options were available during our Monday morning visit. Veg/egg white omlette, egg and cheese omlette, sausage links, turkey sausage, biscuits and gravy. Oatmeal with some add ins, cold cereal, fresh fruits, juices, fridge with milk, yogurt and cream cheese take up the back wall. The front wall is a pancake maker with fixins, bagels, bread and muffins near the toasters and jellies. Coffee, available throughout the day, is made by a machine on demand and takes a minute to pour. This is a strong brew. Decaf and hot water are available from the machine as well. Tea and cocoa are on a seperate counter next to the two coffee machines where you will find creamer during non-breakfast hours and half and half is added during breakfast service. A line quickly formed at the coffee station during breakfast. A variety of seating is available in the breakfast area with one TV showing news throughout the day. A local newspaper is available here as well. Staff were pleasant. A small store offers snacks, energy drinks and the like. Soda machines are located on each floor between the elevator and ice machine. One elevator seemed enough for this three story hotel.

This hotel needs a good update, but the staff was helpful and friendly…read more Pets allowed, within limits, so our dog stayed with us. Rooms were aok, but fairly standard. Overall, this was a standard Holiday Inn Express with good staff, good recommendations for dinner, but one night was enough and then we moved on. Recommended with a few caveats.