Brought in my 2012 Elantra with some horrible shaking on Friday, September 25. The guys diagnosed…read moreit quickly and I received a fair estimate from Adam. The car was ready for pickup on Saturday morning. Everybody involved was very nice and professional. I have nothing but great respect for Tower and I will continue to have them as my mechanics of choice.

Tower did a couple of significant repairs this week on my old Escape with 230,000+ miles. They…read morecompleted the job in one day. Noticed on the drive home the car was running MUCH smoother, engine quieter than when I brought it in--almost like new! The price was exactly what they quoted me when I brought it in and I think fair for what needed doing. And far, far less than buying a replacement car! The counter staff and mechanics are all so friendly and willing to explain the repair details, and the diagnostic reports are complete, with photos..

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

Walked in with a semi-urgent wheel replacement need. The manager gave me the facts e.g. price,…read moreextra items needed etc. Before I could finish running a few errands, I received a text that the wheel was ready. Fast!! Side note, I had stopped using this shop because of poor service. Now that they've changed ownership / management, I'll be coming back. Good job Duran!!

From the owner: University Tire (formerly Big T Tire & Automotive) is a trusted auto repair shop and tire shop in…read moreDawsonville, GA, proudly serving Dawson County and surrounding areas since 1956. Our ASE-certified technicians provide oil changes, brake repair, wheel alignments, engine diagnostics, suspension repair, new tires, tire installation, tire rotations, and complete auto maintenance. Whether you need routine service or major car repairs, University Tire delivers honest recommendations, quality workmanship, and flexible financing options to keep your vehicle safe, reliable, and road-ready.

If I could give 10 stars I would. Just took my F150 there about two weeks ago. Thought I was going…read moreto be spending a lot of money. Turned out to be less than $100 and done in one hour. Truck runs perfect now. If you want honesty, this is the place. And you will feel the friendliness.

So glad to find a local, reliable auto place. After so many disappointments, we are so happy!…read more Charlie is honest, speedy and easy to work with!!

Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

Three months of repairs just to get my car back still overheating\…read more I originally brought the car to him because it was overheating\. I was told the problem had been diagnosed, that he could repair it, and that when the work was completed the overheating issue would be fixed\. He was friendly and seemed like he was trying to help me out, but what was supposed to be a repair turned into roughly three months of waiting\. There was constantly something causing another delay\. I would be told he had other things that were more important, things were getting in the way, he was getting behind, or that he would get to it soon\. Weeks just kept passing\. Then it seemed like every other week I was being told there was another problem with the car that needed to be addressed\. I tried to be understanding because I know unexpected problems can come up when working on a vehicle, especially once you start getting into the repair\. But after being patient through three months of delays and being told about one new problem after another, I ultimately got the car back still overheating--the exact reason I brought it there in the first place\. I don't have anything personal against him, and he was nice throughout the process, but after being without my car for three months, I expected the repair I originally brought it in for to actually be completed\. Unfortunately, I now have to take the car somewhere else and start figuring out the overheating issue again\. Based on my experience, I can't recommend his work\.

Needed Brakes/rotors on my daughters car..Called & spoke with Wayne about coming in. Was worried…read moreabout squeaking & faulty brakes. Wayne was very gracious & kind telling me to come in & he would check it..(my 2 grandchildren were in car) Wayne took the car in right away..& serviced it, good as new..Quick & Professional Service. Was grateful for his concern..An excellent rep. for this local company..I have told everyone at my church & family about Express Oil Services..Will definitely be a repeat customer..God bless you Wayne & Express oil..

DISAPPOINTED! Buyer beware of HUGE markups on parts (up to 200%), opting for aftermarket parts…read morethat almost fit and Regional Management uninterested in customer service! (Kudos to Marshall and Wayne for trying!) We trusted this Express Oil location with oil changes and repairs since 2021. Unfortunately, a major repair in March 2025 revealed very serious issues. The shop installed aftermarket rear strut assemblies. Afterward, Honda performed an alignment and found the rear camber at -2.2° and -1.9°, outside factory specifications. Rear camber on this vehicle is not adjustable, so the geometry should fall within spec if the correct parts are used. Express Oil insists the parts are correct, even though the car cannot be aligned properly and now requires additional repair. Managers tried to reason with Regional Manager, but they declined replacing the part. The Managers are not allowed to provide Regional Manager contact information, so further communication must go through corporate. This same shop previously damaged the vehicle's oil-pan threads over time and a self-tapping screw was needed. Store managers, Marshall and Wayne, were polite and tried to help, but corporate policy blocked any real resolution. Because of this experience and the alignment results, I no longer trust their mechanical work. I recommend caution when having major repairs done here and suggest confirming all parts with the dealer before approving service. SO FRUSTRATED!

Made a request on line.. second location because the first called 30 mins before my appointment to…read moresay they didn't have my tires this one did the same exact thing. This is after wanting to make sure they had updated their inventory on line which is what to first store told me was the reason why I was getting such a last min call. DO NOT WASTE YOUR MONEY on DEPOSITS and DO NOT WASTE YOUR TIME SCHEDULING because they will not have your tires.. I CHOOSE DIFFERENT TIRES BTW SO IT WASN'T A BRAND THING. Worst business dealings I've had in quite some time! Don't bother with this joke of a tire company! 0 STARS DO NOT RECOMMEND

Worst experience ever at a business. The employee that attempted to assist me should not be in a…read morecustomer facing position. He was very defensive and confrontational. I will never visit a Mavis location again.

Although I did not buy a vehicle from here, I appreciated the time they took to show me the vehicle…read moreI expressed interest in. When I called, there were a few vehicles that had caught my eye. However, I needed to drive them and compare some features. When I arrived, the salesman was ready with the keys. We were able to complete the test drives and give me more info on the vehicles to make me feel comfortable moving forward. Ultimately, I did not purchase a vehicle. But I did not feel rushed. The salesman was patient and informed. He made the experience simple and I will come back to see what they add to their inventory.

I took my truck to John Megel Chevrolet for a routine oil change and tire rotation. During the…read morevisit, I was told I needed to replace all four brakes at a cost of over $1,000. Since I had replaced the brakes just last year, I decided to get a second opinion before spending that kind of money. I then took my truck to another shop for an alignment and a brake inspection. They found that my brake pads are still at approximately 50% on all four wheels and do not need to be replaced. This experience has completely damaged my trust in the service department. Being told I needed over $1,000 in unnecessary repairs is unacceptable. I strongly encourage anyone who is quoted expensive repairs to get a second opinion before authorizing the work. It could save you a lot of money. I won't be returning for service, and I hope this review helps other customers make an informed decision.

Discount Tire has been my go to for new tires for many years. The Dawsonville location has…read moreemployees that are efficient and informative. This location has a reasonable wait time and I always feel they do a good job. When you buy tires rotation and balance is included for the life of the tires. They will also match competitors pricing. I buy an extra warranty for my tires so that if the tires pick up a nail they will repair it free. The waiting room is clean and comfortable with seating and a desk top if you need to bring your laptop.

When they say you get free alignments for a year it is a total lie. When I bought my tires I ask…read morethem if I can come back for any reason and get a free alignment and was told yes. It is also advertised. I set an appointment and went there today and they wouldn't fulfill their promise. They wouldn't do it unless I paid for it. I guess it's a fine company if you like being lied to .

Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Not enough staff today per employee to do requested work. I can believe that what with his very…read moregrumpy attitude. Not busy. I would go elsewhere for service. There are several quick service businesses in the area.