STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

If I could give 10 stars I would. Just took my F150 there about two weeks ago. Thought I was going…read moreto be spending a lot of money. Turned out to be less than $100 and done in one hour. Truck runs perfect now. If you want honesty, this is the place. And you will feel the friendliness.

So glad to find a local, reliable auto place. After so many disappointments, we are so happy!…read more Charlie is honest, speedy and easy to work with!!

Byrd Automotive and Diesel truly came to the rescue when a routine maintenance job on my son's Ford…read moreF-250 Super Duty 7.3 Diesel quickly turned into a nightmare. Even though we felt a bit embarrassed to call for help, he was courteous, professional, and resolved the issue without hesitation. If the level of service we received is representative of how he treats all his customers, I can confidently and highly recommend Byrd Automotive and Diesel.

From the owner: 20+ years in the industry. You get a Certified technician that comes to you with out the hassle of…read morehaving to tow your vehicle or pay the HEAVILY inflated parts and labor rates of your mainstream shops. You get to sit in your comfort while I come to you. Fully capable mobile services with in shop services offered for larger projects.

DISAPPOINTED! Buyer beware of HUGE markups on parts (up to 200%), opting for aftermarket parts…read morethat almost fit and Regional Management uninterested in customer service! (Kudos to Marshall and Wayne for trying!) We trusted this Express Oil location with oil changes and repairs since 2021. Unfortunately, a major repair in March 2025 revealed very serious issues. The shop installed aftermarket rear strut assemblies. Afterward, Honda performed an alignment and found the rear camber at -2.2° and -1.9°, outside factory specifications. Rear camber on this vehicle is not adjustable, so the geometry should fall within spec if the correct parts are used. Express Oil insists the parts are correct, even though the car cannot be aligned properly and now requires additional repair. Managers tried to reason with Regional Manager, but they declined replacing the part. The Managers are not allowed to provide Regional Manager contact information, so further communication must go through corporate. This same shop previously damaged the vehicle's oil-pan threads over time and a self-tapping screw was needed. Store managers, Marshall and Wayne, were polite and tried to help, but corporate policy blocked any real resolution. Because of this experience and the alignment results, I no longer trust their mechanical work. I recommend caution when having major repairs done here and suggest confirming all parts with the dealer before approving service. SO FRUSTRATED!

A little pricey, but good service, professional & timely. No over selling which is niceread more

I have been searching for an auto mechanic shop in and around Dawsonville for routine repair work,…read moreoil changes and tires on both my and my wife's cars. Luckily Yelp had reviews on most the shops in the area. Kaufman Tire had overall great reviews and after reading I figured I would give them a try. Wow, I was impressed on my first visit. Initially, I went in to have the oil changed on my car which they did at half the cost I was accustomed to using Valvoline Instant Oil Change sites previously. What really impressed me was they did a full inspection on my car and made recommendations for brake service on the front wheels. They did not try to upsell me on anything else. I had the brake work performed on another service visit and they did it quickly and again did not try to upsell me. I returned to bring in my wife's SUV which had a noise for some time. They inspected the vehicle and ended up replacing a rear wheel bearing and hub. I felt the cost was very reasonable and despite my telling them to do anything else that was required they did not try to do things that were not needed. I cannot say enough good about Kaufman, the service staff or their pricing. It is nice to find an auto mechanic shop that you can trust and I will be a regular customer.

Worst experience ever at a business. The employee that attempted to assist me should not be in a…read morecustomer facing position. He was very defensive and confrontational. I will never visit a Mavis location again.

Although I did not buy a vehicle from here, I appreciated the time they took to show me the vehicle…read moreI expressed interest in. When I called, there were a few vehicles that had caught my eye. However, I needed to drive them and compare some features. When I arrived, the salesman was ready with the keys. We were able to complete the test drives and give me more info on the vehicles to make me feel comfortable moving forward. Ultimately, I did not purchase a vehicle. But I did not feel rushed. The salesman was patient and informed. He made the experience simple and I will come back to see what they add to their inventory.

Issues with service department manager, Dwayne Boyd, assisting to honoring bumper to bumper…read morewarranty for an on going battery issue. Will be updating reviews with details shortly after final conversation with the GM Warranty department.

Discount Tire has been my go to for new tires for many years. The Dawsonville location has…read moreemployees that are efficient and informative. This location has a reasonable wait time and I always feel they do a good job. When you buy tires rotation and balance is included for the life of the tires. They will also match competitors pricing. I buy an extra warranty for my tires so that if the tires pick up a nail they will repair it free. The waiting room is clean and comfortable with seating and a desk top if you need to bring your laptop.

When they say you get free alignments for a year it is a total lie. When I bought my tires I ask…read morethem if I can come back for any reason and get a free alignment and was told yes. It is also advertised. I set an appointment and went there today and they wouldn't fulfill their promise. They wouldn't do it unless I paid for it. I guess it's a fine company if you like being lied to .