They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

Scheduled an appointment for an inspection for a roaring sound coming from the car. The person who…read morehelped me upon entering (was welcoming) did not disclose any cost for the service. They quoted me just under $3,000 to change the gaskets, replace the catalytic convertor, and a myriad of other parts and services related to replacing the exhaust system. They also recommended I change the spark plugs. I had new spark plugs installed less than 100 miles earlier. When I asked them about this, they said it was only a "mileage based recommendation". Why should I trust any of their other diagnoses if they wanted $205 to replace spark plugs I just had installed? When I declined the service, the guy assisting me at the counter requested $49 "to throw at the technician". Not wanting an argument at the counter, I paid and figured I'd dispute the charges later. They put on a good front with the bottled water, shuttle service, and Biblical references on their website. They seem to have forgotten Matthew 22:39; the first verse they quote..."Thou shalt love thy neighbour as thyself" I was able to go to a local shop and they welded/fixed the flex pipe for $120 without any of the BS.

Jiffy does not take responsibility for damage they've done to my vehicle. They broke the ignition…read moreswitch and the steering column and refuses to take any responsability for it, will never go there again. Horrible Customer Service!

Every time I go to Jiffy , I get an excellent experience! Top notch professional team. Thank you…read morefor putting air in my tires!

Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

Efficient and nice! Ordered tires online Walmart and had them installed. Went in at 7am out by 8am!read more

Had a great experience with the auto center: came in to get my tire changed and the team there was…read morevery helpful and pleasant to deal with. They helped me find exactly what I was looking for and didn't pressure me with up-selling or too much technical jargon. I was able to get my shopping done while I waited and they were done before I knew it! I really appreciated their knowledgeable and friendly service. I would definitely recommend them! Thanks, guys!

Why bother having an apointment? It took 90 minutes to put on tires I ordered. No communication…read moreand it wasnt that busy. Inexcusable. I've been to Discount Tire without an appointment that's faster A joke

So I needed my tires rotated on my Nissian, I stopped in and to my great surprise the cost to…read morerotate my tires was 10 bucks. Billy was top notch on the customer service dept. I noticed that they did mechanical work so I asked if they could perform a oil change on my 2017 Nissian Titan XD. Bully said sure, that's easy, and set me up for a oil change on Wednesday 8 am. Fast forward to today, and I show up right on time 8 am to check in. Shaun the store manager greeted me and said they would call me in a couple hours when it was ready. Noon came around and no call. I called and spoke to Shawn again, and he said" It was just pulled in and will be ready in 45 mins". I decided to give them a lot of extra time and showed up 1 pm. As I sat waiting for an update I find that they had not started the oil change yet, but we're on it. They ordered the wrong oil filter and told me this after I sat waiting for almost an hour. 2:45 mins later it sounds like they found the right filter, and will now finish my oil change. I will follow up on this to let you all know if they rest the oil change counters on the computer and put in a window sticker. I really feel like this will be my first and last trip to Big O Tires in Ankeny. I gave it a 2 start because Billy is amazing.

I bring both my family and work vehicles to this location, they've always treated me well and the…read moreprices are always reasonable.

Stopped in for a check engine light on wife's car that they then diagnosed as a bad heater core…read morewhich was reason for poor heat in vehicle and coolant issue light. They quoted thousands for parts and labor. The Mazda vehicle she drives has a visible heater core from the glove box. No leaks, no signs of coolant anywhere. Simply took it home and filled it with coolant. Heat has been fine, no more engine lights and no signs of coolant loss for the past year. Mechanics WILL try to swindle spouse for thousands in repairs and guess work before attempting the $10 fix first.

Coupon in the mail, I did not know I should make an appointment. I was just taking a chance mid day…read moreon a Friday. I arrived about 2 and he said I could get in about half an hour or at 3. I happily took the 3 oclock and then ran other errands. Excellent service, personable and kind people working there. I arrived back just before 3, he checked me in, took my information and my keys. They have a nice clean waiting area. Lots of chairs and free water and coffee. The TV was on and they were watching Judge Judy. There was just a couple people in the waiting room and we all got to chuckling at the TV show with the Midas gentleman behind the counter. I was offered a scratch off ticket for a chance to win money off on my next oil change. I did win $20.00 off my next change. Which is what I paid for this one, so I am curious what their normal charge is. While I was waiting the were a few other people who came and went. They each were offered a chance to take a look at something else other than what they had ordered for their vehicles. For example when my time came to be done, they brought in my air filter and asked if I wanted it replaced. It was kind of dirty, but I am sure we have one at home, so I declined. Nothing out of the ordinary, oil changed, and on the road I went. I would recommend giving them a call and getting in for the price I paid.

I had an appointment at 2pm for an oil change and to check a tire that was leaking air. When I got…read morethere I was told it would be about 30min before they could get it in. I left and came back within the 30 min and still waited another 20 before it was pulled into the bay. The assistant manager shoed me the price for the oil change which was $100, had i not been on time crunch and needed the tire looked at i would've left. I was told that they would not be able to patch my tire as it was damaged too close to the side which was fine and I opted to go ahead and get new tires since I already knew I would need to soon. I noticed on the estimate where she showed me the tire price that it was recommended for my serpentine belt to be changed, at this point I was already there for an hour and I told her if that need done then I guess do it since I was leaving for Tennessee the next day. She stated it would be another 2 hours and I took a walk and came back after 20min and I said something about my windshield washer fluid and she said oh yeah mechanic said it's cracked and I said no the pump pops out, I asked if they actually looked to see if it was cracked and was told no. I was told my oil was empty and my power steering fluid was low. I asked if everything was topped off and was told yes. As I'm sitting there and she told me that they got the wrong size belt and then got another wrong size and then she needed to order it from Omaha. She said she would call me when it came in. I was there for 3.5 hours for basically an oil change and new tires. As I was leaving my trailblazer was whining which I knew my power steering fluid was empty. When I got home my son on law and I were changing the bushing for my washer fluid and noticed that my belt is still in good condition. I was charged $300 for the belt to be changed. We returned to Midas this morning so I could get a refund and to have my power steering fluid to be filled since that had not been done. We asked why it was recommended that my belt to be changed and the manager said he did not know and he was going to follow up. I asked him if he looked at the belt and he said no, did you want me too? I told him nevermind. I told him I never had an issue when Rich worked there, Rich was always honest with me. I will never go back.