Service tech forgot to put my friends oil cap on after oil change and her car exploded and burnt to…read morethe ground 30 minutes later!!!! Total loss. Scary and dangerous. She is lucky to be alive and that her kids were not in the vehicle. Avoid this business. This happened recently on 1/19/26.

Trey at Ankeny LOF has extremely good customer service paired with great communication with his…read morecustomers. He was polite and informative and gave me options with pushing at all and made me feel confident I'm my service today. He even offered me multiple beverages along with checking all my lights. Ticket 2-0538893

I've been bringing my vehicles here for years. I trust them to be honest with there diagnosis /…read moreassessment. Brakes, Oil changes, water pump, spark plugs, belts, fluid changes ... they've done it all for me on multiple vehicles (sedan, pickup, minivan). They've even helped with some welding on my riding lawn mower before! They've worked with me on timing ("I need it done by 3p on Friday" or "I'm off work on Monday, how about I bring it in then?"). They're honest on whether work needs to be done or not (fluid changes recommended by dealership, and CV boot supposedly leaking). Recently, they saved me $1500 on a mechanical issue related to a headlight repair that the local Lexus Dealership had ridiculously quoted. Plus, they are great people in our local community. Highly recommend.

Absolutely love this place, they treat everyone so nice. Their prices are good and excellent staff…read more Plus in a good spot and are very respectable and easy-going

They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

I originally visited this shop based on recommendations from long-time customers, and it pains me…read moreto have to write this. I had hoped the situation would be resolved without needing to leave a public review. Unfortunately, after my own experiences, as well as concerns I later heard from others, I cannot in good faith remain silent. My first visit for a standard inspection was positive and professionally documented. I genuinely appreciated the information provided and how it was presented at a reasonable price. However, my second visit for electrical diagnostics raised serious concerns about billing transparency, communication, and professionalism. I am hard of hearing, so clear communication and billing explanations are especially important to me. I was billed for a $50 general inspection plus two separate $145 electrical diagnostic charges without clear explanation beforehand. I agreed to the inspection and one diagnostic charge, not two. My primary concern was a radio intermittently losing power during startup and shifting, which can often indicate a voltage drop or grounding issue. The only documented testing referenced in the report for that concern was a parasitic battery draw test, which showed a normal reading. The note provided stated that these radios commonly fail, but no documentation was provided showing testing of the radio's power supply, ignition feed, or grounding related to the intermittent reset condition. Because the diagnostic explanation was inconclusive, I later performed my own troubleshooting to better understand the issue. Through systematic testing of wiring continuity, ground integrity, and power supply under load, I was able to isolate the fault to a specific failure that was not the radio itself. Additionally, I mentioned at drop-off that I suspected a burned taillight circuit board simply as a courtesy so the shop would be aware of it. I did not request a separate diagnostic for that issue. However, I was billed another $145 diagnostic charge to remove the assembly and confirm the circuit board failure without any prior discussion that this would be treated as a separate diagnostic service. When I asked for clarification regarding the double billing and scope of the diagnostics, the interaction became defensive rather than collaborative, and the concerns were not addressed constructively. Battery system checks are a routine part of most general inspections, which made being charged an additional diagnostic fee for that same testing especially difficult to justify. Paying for professional expertise is expected, but in this case I paid $290 for diagnostics that did not meaningfully address the issue I brought the vehicle in for and included work that I did not clearly authorize as a separate diagnostic service. When billing transparency, technical clarity, and professionalism break down in a customer service industry, it becomes difficult to maintain trust. Based on my experience, I would strongly recommend that customers request clear written confirmation of what each diagnostic charge includes before authorizing work.

Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

I bring both my family and work vehicles to this location, they've always treated me well and the…read moreprices are always reasonable.

Stopped in for a check engine light on wife's car that they then diagnosed as a bad heater core…read morewhich was reason for poor heat in vehicle and coolant issue light. They quoted thousands for parts and labor. The Mazda vehicle she drives has a visible heater core from the glove box. No leaks, no signs of coolant anywhere. Simply took it home and filled it with coolant. Heat has been fine, no more engine lights and no signs of coolant loss for the past year. Mechanics WILL try to swindle spouse for thousands in repairs and guess work before attempting the $10 fix first.

I have an odd car, it's a Chevy Cruze Turbo Diesel. My check engine light is on, ran codes, it's a…read moreturbo boost issue and an exhaust temp. I just had the alternator replaced and DEF tank replaced at Bob Brown Chevrolet. Wouldn't you know it, it's the alternator and the turbo. I really appreciated Josh and the technician who were just honest with me, time to say goodbye to my beloved car. The cost of replacing the turbo, plus the fight I have to go through with Bob Brown isn't worth it. I hate dealerships, but had no choice for the first repairs, finding a mechanic to work on this car, besides the dealership has been hard. I will bring every car I own to this Midas. 10/10

they did a great job when it came to in my vehicle and will only take my vehicle there in the…read morefuture

Efficient and nice! Ordered tires online Walmart and had them installed. Went in at 7am out by 8am!read more

Had a great experience with the auto center: came in to get my tire changed and the team there was…read morevery helpful and pleasant to deal with. They helped me find exactly what I was looking for and didn't pressure me with up-selling or too much technical jargon. I was able to get my shopping done while I waited and they were done before I knew it! I really appreciated their knowledgeable and friendly service. I would definitely recommend them! Thanks, guys!

My daughter's car in Iowa broke down and she was home in Seattle with me. I chose Ace from the…read moresolid Yelp reviews and I could not be happier with the care and service they gave me. Jason communicated well and frequently about what was going on with her car, offered solutions and made me feel so confident even though I was 2000 miles away. They did what was needed to be done, efficiently and effectively. I was so scared how to handle this because I was so far away but was taken care of so well by Jason and Larry and team. Thank you again Team Ace!

Had a scheduled repair today for my 2013 Smart car. EVERYONE was fantastic! Larry met with me to go…read moreover the needed repairs and upgrades, he was so positive and assured me he'd have it ready in one day, they gave me a loaner so I could get so retail therapy while they worked on the car. I had NOT mentioned that I needed a new windshield until I got there and they were all over it! Got it all done! Tires, wheels, horn, AC/fan motor, floor mats, headlight and antenna. They kept in touch as the day progressed so I knew where they were. Larry even sent me photos! Amazing! This is service like no other, I am a customer for life!

Everyone is great! Especially Jeannie and Ka'Chyre! Explained everything perfectly. :)read more

Do not use this location. I was having issues with my car starting in the morning (made a loud…read morenoise). I was due for an oil change so thought it could be related to that so I got my oil changed here. I was told by one of the mechanics that I had metal in my oil and to see a full mechanic shop. So I take my car to a mechanic a few days later and they inform me that my oil and oil filter were in fact not changed and doesn't look like it had been changed for awhile even though I got my "oil changed" here regularly. Stay away!

JR did a great job fixing the sliding door on my Dodge Caravan. The final cost was close to the…read moreestimate. These two are a great team and I will be calling them again for any auto repairs in the future. Definitely recommend them!

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.