They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

Scheduled an appointment for an inspection for a roaring sound coming from the car. The person who…read morehelped me upon entering (was welcoming) did not disclose any cost for the service. They quoted me just under $3,000 to change the gaskets, replace the catalytic convertor, and a myriad of other parts and services related to replacing the exhaust system. They also recommended I change the spark plugs. I had new spark plugs installed less than 100 miles earlier. When I asked them about this, they said it was only a "mileage based recommendation". Why should I trust any of their other diagnoses if they wanted $205 to replace spark plugs I just had installed? When I declined the service, the guy assisting me at the counter requested $49 "to throw at the technician". Not wanting an argument at the counter, I paid and figured I'd dispute the charges later. They put on a good front with the bottled water, shuttle service, and Biblical references on their website. They seem to have forgotten Matthew 22:39; the first verse they quote..."Thou shalt love thy neighbour as thyself" I was able to go to a local shop and they welded/fixed the flex pipe for $120 without any of the BS.

Everyone is great! Especially Jeannie and Ka'Chyre! Explained everything perfectly. :)read more

Do not use this location. I was having issues with my car starting in the morning (made a loud…read morenoise). I was due for an oil change so thought it could be related to that so I got my oil changed here. I was told by one of the mechanics that I had metal in my oil and to see a full mechanic shop. So I take my car to a mechanic a few days later and they inform me that my oil and oil filter were in fact not changed and doesn't look like it had been changed for awhile even though I got my "oil changed" here regularly. Stay away!

Jiffy does not take responsibility for damage they've done to my vehicle. They broke the ignition…read moreswitch and the steering column and refuses to take any responsability for it, will never go there again. Horrible Customer Service!

Every time I go to Jiffy , I get an excellent experience! Top notch professional team. Thank you…read morefor putting air in my tires!

Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

Why bother having an apointment? It took 90 minutes to put on tires I ordered. No communication…read moreand it wasnt that busy. Inexcusable. I've been to Discount Tire without an appointment that's faster A joke

So I needed my tires rotated on my Nissian, I stopped in and to my great surprise the cost to…read morerotate my tires was 10 bucks. Billy was top notch on the customer service dept. I noticed that they did mechanical work so I asked if they could perform a oil change on my 2017 Nissian Titan XD. Bully said sure, that's easy, and set me up for a oil change on Wednesday 8 am. Fast forward to today, and I show up right on time 8 am to check in. Shaun the store manager greeted me and said they would call me in a couple hours when it was ready. Noon came around and no call. I called and spoke to Shawn again, and he said" It was just pulled in and will be ready in 45 mins". I decided to give them a lot of extra time and showed up 1 pm. As I sat waiting for an update I find that they had not started the oil change yet, but we're on it. They ordered the wrong oil filter and told me this after I sat waiting for almost an hour. 2:45 mins later it sounds like they found the right filter, and will now finish my oil change. I will follow up on this to let you all know if they rest the oil change counters on the computer and put in a window sticker. I really feel like this will be my first and last trip to Big O Tires in Ankeny. I gave it a 2 start because Billy is amazing.

I bring both my family and work vehicles to this location, they've always treated me well and the…read moreprices are always reasonable.

Stopped in for a check engine light on wife's car that they then diagnosed as a bad heater core…read morewhich was reason for poor heat in vehicle and coolant issue light. They quoted thousands for parts and labor. The Mazda vehicle she drives has a visible heater core from the glove box. No leaks, no signs of coolant anywhere. Simply took it home and filled it with coolant. Heat has been fine, no more engine lights and no signs of coolant loss for the past year. Mechanics WILL try to swindle spouse for thousands in repairs and guess work before attempting the $10 fix first.

I had an appointment at 2pm for an oil change and to check a tire that was leaking air. When I got…read morethere I was told it would be about 30min before they could get it in. I left and came back within the 30 min and still waited another 20 before it was pulled into the bay. The assistant manager shoed me the price for the oil change which was $100, had i not been on time crunch and needed the tire looked at i would've left. I was told that they would not be able to patch my tire as it was damaged too close to the side which was fine and I opted to go ahead and get new tires since I already knew I would need to soon. I noticed on the estimate where she showed me the tire price that it was recommended for my serpentine belt to be changed, at this point I was already there for an hour and I told her if that need done then I guess do it since I was leaving for Tennessee the next day. She stated it would be another 2 hours and I took a walk and came back after 20min and I said something about my windshield washer fluid and she said oh yeah mechanic said it's cracked and I said no the pump pops out, I asked if they actually looked to see if it was cracked and was told no. I was told my oil was empty and my power steering fluid was low. I asked if everything was topped off and was told yes. As I'm sitting there and she told me that they got the wrong size belt and then got another wrong size and then she needed to order it from Omaha. She said she would call me when it came in. I was there for 3.5 hours for basically an oil change and new tires. As I was leaving my trailblazer was whining which I knew my power steering fluid was empty. When I got home my son on law and I were changing the bushing for my washer fluid and noticed that my belt is still in good condition. I was charged $300 for the belt to be changed. We returned to Midas this morning so I could get a refund and to have my power steering fluid to be filled since that had not been done. We asked why it was recommended that my belt to be changed and the manager said he did not know and he was going to follow up. I asked him if he looked at the belt and he said no, did you want me too? I told him nevermind. I told him I never had an issue when Rich worked there, Rich was always honest with me. I will never go back.

I have an odd car, it's a Chevy Cruze Turbo Diesel. My check engine light is on, ran codes, it's a…read moreturbo boost issue and an exhaust temp. I just had the alternator replaced and DEF tank replaced at Bob Brown Chevrolet. Wouldn't you know it, it's the alternator and the turbo. I really appreciated Josh and the technician who were just honest with me, time to say goodbye to my beloved car. The cost of replacing the turbo, plus the fight I have to go through with Bob Brown isn't worth it. I hate dealerships, but had no choice for the first repairs, finding a mechanic to work on this car, besides the dealership has been hard. I will bring every car I own to this Midas. 10/10

The best customer service for vehicle maintenance that I've seen in YEARS!…read more Very friendly and genuinely thoughtful staff. looked not just at the present but the future and were more than willing to help work with me on what I could pay today to get what I needed Done. They have a promotional deal they offered but didn't push or try to cram down my throat like some places might have. Overall just a fantastic experience today.

THIS PLACE IS THE WORST SERVICE CENTER…read more Firstly we went in and paid over $1000 for 4 tires and an oil change. Mind you this price was during their "Tire sale" Cut to a day later, our car is spewing loads of smoke out the back and into the interior cabin. Call them, they claim they did nothing wrong to the car and didnt mess with anything other than the tires and oil change. Upon closer inspection the canister purge valve had been knocked loose and there was clearly greasy fingerprints from where someone had tried to force it back into place improperly. Shady practices from something clearly tampered with. Cut to a couple months later, our tires are leaking air. search for holes, objects, anything. No signs of anything so i call them up as i am well within my warranty time and mileage. I am rudely talked AT on the phone and told that the warranty only covers "things that were their fault" and seems very accusatory basically insinuating that i did something to the tire. Bring it in, low and behold, it was an improper seal around the tire, being their fault. The thing that irritated me the most from this visit though is the fact im currently waiting for a motor for my drivers side window. it was up, i would have gladly told them not to roll it down, if i thought for a second that my going in for tires warranted that information in any way. to make a long story short they rolled it down, and were unable to get it back up and basically told us that they weren't going to try to get it back up, and that it wasn't their problem as its their "policy" to roll the window down. i have since taken photos of the inside of the building, checked their websites, looked up any bit of information i can and i havent seen this "policy" posted anywhere for a customer to be able to see. otherwise i would have informed them, hey maybe roll one of the other 3 windows down since i had to go to a COMPETENT service center now and pay $87 just to get the window back up because you messed it up out of sheer stupidity. Not to mention he refused to offer the slightest bit of help on getting the window up that he lowered, forcing us to drive home with our 5mo old in his carseat in the cold. The service center is garbage. The customer service is trash. They will lie and say what they need to, in efforts to cover their own asses when they mess up. Their management is a joke. They just need to shut down and let a worth while service center go in that location.