Always friendly and thorough. Usually not too long of a wait. You can even bring your vehicle in…read morebetween oil changes to have fluids topped off. They used to even vacuum the floors. I wish they still did that. Little touched like that is what makes you stand out from the rest.

This company may look good, but don't be deceived. They are fast, once they get started, but there…read morewas a long wait before they got started on our car. They were not overly friendly. Probably because of so much business. However, ask about their prices! They are expensive! $54.00 including the $5.00 coupon we gave them! This was for a standard oil change, using standard oil for a Kia Sedona. Hope this helps when determining where you want to get your oil change.

I took my truck in for spark plugs and crank shaft position censor to be replaced and after leaving…read morethe shop my truck stalled 5 times on my way home which it's never done and now the oil pressure drops . The staff was very nice but they want to charge me again to check the truck out to see why it's doing this. Again this was not an issue before I took it in

Hi, I was in a big…read morebind, travelling from Phoenix to Nashville when my car broke down in Big, Spring Texas. My roadside assistance towed me to their shop - I had no idea if they were dishonest, bad, or what have you. The car was dropped off on a Sunday, so they were closed. Danny, the service writer, called me promptly the next morning, empathized with my plight, and promised they'd do everything they could to figure out the problem and get me on my way. Three days later the car was fixed and ready to go. That is super fast considering they're a busy shop and they had to order a bunch of parts. David Scott was the mechanic who worked on my car. I met him briefly when I came to pick up my car. I could tell he was very conscientious and really cared that the car was repaired properly. My experience with this shop is that they are friendly, honest, dependable, and have skilled mechanics who want the job done right. I highly recommend them.

Medrano has great employees with quick and reliable service. They go above and beyond to help their…read morecustomers! Prices are very reasonable and the work is done right the 1st time. I appreciate these guys and how hard they work for the customers.

We had a great experience with Medrano's the first time we had our oil changed there. However,…read moreafter this visit my husband and I moved and are now attempting to change our own oil- which is near impossible because the oil pan plug is stripped. The kids working on our truck used an impact to tighten it after the oil change instead of by hand. My husband has been underneath the truck for an hour and still hasn't been able to loosen the plug. Pretty dumb, y'all.

Well, I was visiting and needed to get car brakes fixed. Called Mike and he called me back and…read moresaid he had a cancellation and I could bring it in.. Got the parts delivered fast and I was out the door in a few hours. Great work and good communications. Will recommend this shop to everyone. Nice waiting room.

While traveling back from California and heading home to Louisiana, my family experienced a flat…read moretire. We made it to the first exit and this business was the first spotted. They were in fact closed upon arrival. Several calls placed seeking help, when Mike Baeza arrived. Without hesitation he came to the rescue, got our tire changed and got us back on the road. This man didn't have to do it as he was closed. He saw a family traveling with young children and helped. I would definitely recommend this business to ANY AND EVERYONE! Thank you Mr. Mike Baeza, your human kindness meant a whole lot and we're forever grateful! The world would be a better place, if we had more people like you in it!!

George & Richard were very friendly and fixed our van in a timely manner…read more Got stranded in Big Spring, TX heading for California. They helped us get a hotel and fixed the car quick. I'm thankful for them because because of them we made it back home safe.

I was moving cross country from CA to NC this past October. I decided to take a rest stop off a…read morerandom exit in what seemed to be the middle of nowhere in Tx. As I pulled off, one of my breaks failed. (Like screeching grinding metal and car lurching kind of failed.) I was a single female traveling alone with a pet and it was HOT out. I was four hours from my next hotel stay, and have physical disabilities. I was terrified. AAA gave me the number to G&M Auto Care. When I called, I talked to the owner, Mr. Leatham who was SOOOO nice, and pretty much already knew what was wrong with my car based on the description. I had my car towed there, and they worked on it right away. Mr. Leatham chatted with me and my pet bunny in the waiting area. He told me a story about how he was stranded once, and couldn't find anyone to help him. I knew he understood my situation. My car was fixed in under 2 hours for a very fair price, and I was able to make it to my next destination before it was dark. I am very grateful that my breaks failed on THAT exit, because I ended up at the right repair station, with an honest and compassionate person to make sure I was back on the road safely, and with piece of mind.

Great friendly service always very helpful and honest. I highly recommend this place. Will always…read morebe a customer

I had a nail in my tire and went in to get it fixed. the patch they put on didn't hold once driving…read moretwo hours away from home. I made it home on a spare and we took the tire in again the next morning. The man who fixed it helped us and told us the patch he put on didn't hold, but he couldn't do anything for us because the tire separated once he aired it up. all of this is very understandable because things happen. however after telling us the patch he put on didn't hold and he was sorry, he refused to refund us for the faulty patch. we go here because we are local and it's close and convenient. won't get our service again. very disappointed.

I would give a 0 Star if it was an option!!! This was the worst SERVICE I have ever received; they…read morehad my vehicle 10 weeks, I made an appt, it is not like I just dropped it off, we would leave messages for them to return our call. they never would! I was headed to pick it up if it was ready or not and they said it was ready, looking at my GPS on my app, it showed my vehichle hadn't moved for a week, so it had been ready for a week and they didnt even bother to call & let us know, and they didn't even change the oil as requested. NEVER buy a JEEP, I was warned but didn't listen! DO NOT BUY A JEEP! I have a Wagoneer! they are a POS and definitely do not take it to BIG SPRINGS for repairs!

Brought my Sprinter Van for tires and talked with Marie she was kind and caring about our difficult…read moresituation we had to be in a certain place at certain time and she was able to push me through with a new set of tires.. She looked at me and said we got this and the goal was set and achieved .. The mechanics worked late to make it all happen.. Thank You Dodge Big Springs you made a last wish come true for my Military Veteran husband who was able to be at his 55th HS reunion.

Wow, this was the 3rd shop I took my 1991 GMC C1500 to repair the A/C. And they actually fixed it…read moreunlike the previous 2. They have a shuttle to and from their shop in Greenwood. I paid for a thorough inspection and they found a safety issue with a brake hose, I didn't know about. Professional attitude.

Trinity automotive has helped me out of a bind on several occasions. Fair pricing and good…read morecommunication on what needed. Great people!