8:06 Saturday - I pulled into Donovan's Express Care…read more 8:17 Saturday - I drove away from Donovan's Express Care with new oil and filter, all fluids checked, and tires at requisite pressure. During my short wait, I read in a tidy little waiting room with no blaring television. I appreciate the silence -- don't go changing! Locally owned since 1958.

Had a very minor fix and these guys handled it with no problem and didn't even charge me…read more Could not recommend these guys enough!

Absolutely a great experience. Kenneth and his team literally had my car serviced in 15 minutes…read moretops. Friendly and efficient and took care of all aspects on car. Would highly recommend them for your next service and the price was great ! Thanks

We've used Jiffy Lube for several years, out west. Since there were so few, we actually drove a few…read moremiles and past other shoppes to come here. When we arrived they seemed totally inept and disorganized. I was close to driving away. As the service went on, I felt more and more confident. Finally, in the end I realized I made the right decision to stay and these two fellows knew their stuff. The oil containers they use and the lack of an established procedure contributed to them spilling almost half a quart on and around the engine. They cleaned it up using a small soapy solution, so I don't believe it'll be a problem. Because of the synthetic oil I use and the weight/viscosity, I usually pay a bit more than most. I was quoted $80 dollars. He then said he could take another $15 off. That was considerate. I happened to have a $20 off coupon in my email, so even better. I'm going to cut costs and go back to doing my own changes (especially in the nicer weather). Until that day comes, it's Jiffy Lube. 02/22

I had a headlight out and I made a 10am appointment to have it fixed. Still sitting here at 12:30…read moreand they haven't looked at the car. The guy said the master mechanic had to put a fuel pump in before looking at my car, he said that would take 4 hours. I think when you have an appointment, that is supposed to be a time set aside for you! That didn't happen in my case, so I won't be back to this auto care business again.

Tommy was personable and they provided quick service. Highly satisfied with the experience!read more

My windshield wiper broke during the snow storm yesterday. Stopped by this afternoon and Greg fixed…read moreit right away! Very professional and friendly service. Thank you. Would recommend this business.

This was the third time have a horrible experience high TD. Even with an 8am appointment to have…read morejust my front brakes done, it still took over 5 1/2 hours to get them done. It took 2 1/2 just to get the estimate. I asked Tim about how long it would take, because I was short on time because I had to get to work. He asked when I needed it to be done by. I told him I needed to be walking out the door by 1pm. He assured me that it wouldn't be a problem. Needless to say, I didn't get out of there until 145. Too late to go into work. So I missed a day of work which included 2 hours of mandatory overtime. After complaining through the website, all they would do is refund $100, of which is going to take 7-14 days to receive . 7-14DAYS!!!

This place is awesome. They were quick. Honest. I could stay in my car. This might be weird but I…read morelike staying in my car because I can see exactly what they are doing. But they were super friendly. Will definitely be going back to them.

Such a great business. I had a flat tire and pulled off the expressway to get help. I pulled in and…read moreasked if they could help. They pulled me right into the bay took care of tire pressure in all four tires and sent me on my way with no charge. I use lube express a lot (although not this location) when I get my oil changes. They always do a great job!

My car was overheated and parked today and I was trying to fix the leak. Cody walked by while he…read morewas on his lunch break and asked if he could help. He offered to go grab a nut driver and tighten it for me. Knowing my coolant was gone and I needed my system flushed and replaced anyway I decided to drive over to Oil Express. He was a diligent worker and extremely helpful. He could've walked right past me and took his lunchbreak. Instead he offered help. Doing the right thing when nobody is looking is an exceptional trait that this young man has. Thanks, Big Mike

Horrid experience. Rude as hell and WILL NOT HONOR THEIR OWN COUPONS!! They just toy with people.read more

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Update I am increasing my Meineke review from 1 star to 2…read morestars because they reached out to me and asked how they can make it right. They offered an oil change. I suggested the oil change (because they overfilled it), plus actually, you know, fixing the exhaust hole. They called me, unable to find the hole. I suggested they start the car and feel for exhaust. I hate that I, the non-mechanic, had to suggest that, but it worked and they found the hole. So they put a foil patch over it with a couple of clamps instead of replacing the pipe (See picture attached). So $800 gets a muffler, a bracket welded on, and a foil patch these days. It took three trips to Meineke plus one trip to another mechanic to fix the axle damage. Would I recommend them? No, no I would not. =============== My old muffler rusted through, so I went to Meineke to get it fixed. They did the work for a bit over $800 and sent us on our way. The car was still making a lot of noise, so we brought it back. They told us it was because the engine was low on oil and they topped it off and sent us away again. Now the oil is about an inch above the full line and it was still making all the noise. I took it to another mechanic and looked at it myself while it was on the lift. The picture of what I saw is attached. The muffler mount was rubbing directly against the rear axle. It wore through the metal clamp that held the boot in place. My mechanic bent it away from the axle and zip tied the boot back in place. That took care of 3/4 of the noise. The rest was because of a hole in the exhaust pipe about a 18" before the muffler. Next on my to-do list is to buy some replacement pipe and suction out some oil. This is basic stuff at a premium price and they couldn't even get it half right. I'm not impressed. I've attached a pic of the work, including the welding that looked like it was done by an amateur.

My wife brought our car in because the passenger side window wouldn't go up or down. We were told…read morethe master switch panel was bad and needed to be replaced. After the work was done, the passenger window still didn't work, and now the driver's side window doesn't work either. We paid $850 for the privilege of having them make a second window inoperable. When I raised this concern at the counter, the gentleman working there became noticeably defensive about questions regarding their decision making, specifically, why an expensive switch was replaced without first confirming there weren't other problems. I was frustrated that the car not only wasn't fixed, but came back in worse shape than when we dropped it off. This is a classic case of replacing a part and hoping for the best. No real diagnostic work. No accountability. Terrible customer service. I'm filing a charge-back and considering further remedies.