Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

Lana and John (whole staff really) were absolutely amazing (I'm not sure of their names names…read morespecifically as it's been a long day of work for me) but the staff here went above and beyond. I didn't show up until 20 mins before close (7:40pm) due to work and was welcomed in for great service even that late in the day. Super helpful, honest and just a really great service. KEEP THAT STAFF. Thank you.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.

Good service, good products, doesn't take you too long but they are expensive. Maybe the cost of…read moregetting you oil change is more than I think it should be but I never get out for less than $115 with a coupon. The expected upsell isn't too pushy. I'm glad they check the lights. Some of the lights are tricky to replace and I wonder how well stocked they are. Either way, I'm glad they test because lights working correctly is a big safety issue. One issue I really don't like is they put on the sticker that recommends oil change after 3,000 miles. Most cars manufactures spec out a higher amount. It's not honest and for people like my wife wouldn't know any better.

Personally I prefer to do all my vehicles maintenance as I'm OCD for my cars. However, I usually…read moretake my mother in laws car here for a couple times a year as I don't have time to fiddle with another car's maintenance. I have to say the crew is very professional and seems to be thorough. They don't try and upsell you some ridiculous maintenance interval item, which I love. With an online coupon, I rolled out of here in 20 minutes and for $43.00. Not too bad as if I did it myself it would be about $27.00. If your not into doing car stuff yourself or don't have the time. This place is a good place to go.

I had an issue with my transmission nearby, and my car went into limp mode. I was nearby and able…read moreto limp to this location. They were knowledgeable and helpful in my situation. When I arrived, there was a long line of cars, but they moved through them quickly and efficiently. When I got up, they also performed some standard checks and completed the transmission service quickly, keeping me informed about the progress. Good, efficient and not overly expensive. Thanks!

I love this Valvoline. Damarion was really sweet and helpful today. They got me taken care of…read moreefficiently, were communicative through the whole service, made some great recommendations and were just really friendly.

First time at this location getting an oil change. Ian was…read moresuper friendly and professional . Not pushy about buying services. Very informative. Waited 5 mins in bay until they started. Less than 30 mins total for everything. Will be back for sure.

Very efficient and informative. There was no wait time and the pricing is reasonable.read more

Good and fast service. I was more than happy with the experience. The manager was on top of his gameread more

From the owner: Take 5 is your go-to for fast and simple oil changes in Cincinnati- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

got an extra charge onto my bill, even though I did not select that service when scheduling my…read moreappointment. Their reasoning was we add it onto the bill and talk to the customer when they come in. I dropped off my key and not a word was said to me now I have to wait for $180 refund. i'm wondering if the sales rep gets a bonus every time they add on road hazard to brand new tires? Watch your bill! i'm assuming because I'm a woman they think I have no idea what I'm doing unacceptable customer service

Purchased 4 tires, not aligned. Returned next day to fix,…read morehad to leave car overnight. Low air warning light came on, they didn't put valve caps on new tires Had to get alignment from dealer. Oh, and when returning to Tire Discounters to have them fix what they didn't do, had to wait outside for 6 minutes for them to open, even though I walked into office and service bay doors were open. Piss-poor customer service and incompetent technicians.

Stopped by this location after having my oil changed at the Harrison Avenue location. I hadn't…read moreseen anyone fill my tires and when I asked, I was assured that they had been checked. So I came to Valvoline on Colerain for help. They were very friendly and helpful. My tires in fact had not been checked and my fluids had not been topped off. I heard the manager call the other location and tell them I was the second person THAT DAY that didn't have their tire pressure checked or fluids checked. While I'm VERY dissatisfied and disappointed about what happened on Harrison Avenue, I'm grateful for the guys at the Colerain location for making things right.

I stopped here on the way home from work to get my wind shield wipers replaced. I'd never been…read morethere before but since it's right on my way home I figured it was at least convenient. From the second I pulled in until I left was a total of 5 minutes! Was immediately greeted by one of the employees who introduced himself and asked what I needed. I let him know I just needed new wind shield wipers. He gave me the options and didn't pressure me to go with the more expensive option. I picked the cheaper option which was $12/wiper for a total cost of $24. Another employee changed the wipers while he got my payment. I didn't have to get out of my car at all and would certainly go back again!

Got an oil change here and the car had to go to the shop immediately after. They added way too much…read moreoil to the point that it caused the car to barely make it 5 min home. Will never be returning if they can't even do a basic oil change without causing damage.

It's okay for what it is. I am always annoyed that they are trying to sell services. I understand…read morethat's how they make commission. But for this reason I only bring my car in when I don't have another choice. It's nice that I can see what the difference is in the 3 types of oil changes and why they're more expensive.

Wonderful experience here. Felt like the entire team was taking care of me and my car - nobody was…read moreoverbearing but everybody was extremely friendly and professional. Greg did a wonderful job talking me through every single step of the process - what they were doing, why they suggested it, when it would need to get done, etc. He did not try to sell me anything unnecessary, rather he talked me through why x,y,z was important for the maintenance of my car. Great guys and Greg deserves a special shout out. 10/10 would recommend!

I went here last Saturday to get an oil change and had a great experience. The guys were able to…read moreget me an immediately. And once I was in, I loved how thorough they were checking my car for things outside of an oil change (for example my lights). The young man helping me was kind and clear in his instructions. Also in letting me know more about my car. It was a smooth oil change, and the price was good. I would definitely come back.