On a recent road trip my car broke down on the highway about 20 miles from this Firestone location…read moreon a Saturday afternoon. I wanted to go to Firestone because I knew they would be open on Sunday so I called AAA and had my car towed to this location. When I arrived the man at the counter was super nice, he had my car assessed right away, and informed me they would have my car ready that same day. Absolutely amazing! I was only planning to be in Hickory overnight so I opted to leave my car overnight for pickup Sunday morning. They called me Saturday evening to let me know all was good and my car was ready. I picked my car up Sunday morning and there was a different guy at the counter. He was super nice and even showed me the bent pulley that caused my serpentine belt to remove itself. Nobody wants their car to break down, but thanks to this Firestone it was actually a great experience. I highly recommend this shop!

Took Tundra to have it serviced and tires rotated. Requested that the spare was also rotated in…read more After being flagged over by the technician and told the spare wasn't the same, I said, just to forget the rotation all together to the technician... When time came to pay, the disingenuous sales associate Jimmy insisted the rotation happened, which it did not. I was charged $275 (which included a 15% discount for using my Firestone card) for the oil change, and new filters, plus a tire rotation (which never happened) ?...They must be crazy!I was standing at the observation window during the service, precisely because I wanted to make sure my request was executed. Long story short, I believe Firestone is more concerned with servicing fleet vehicle it has contracts with, then servicing the local community. I will not ever go there again, and will discourage anyone I speak with about my experience, and to go elsewhere...Took my Lexus 470, which has similar oil capacity to Strickland brothers and was charged $90 (with a coupon)! that makes way more sense.

I have gotten tires there before so I return for oil changes. When I was there yesterday, they…read morediscovered I needed a brake fluid flush as well so they were able to easily add that for me, even on a busy Friday afternoon. Great service at counter and garage! They even did the brake flush at a lower than the average range price posted from the competition.

I had an emergency with my tires on my car and Main Street auto had my tires delivered to their…read moreshop the very next day! Chris is very friendly and knowledgeable about any needs you might have. Highly recommend this place

This guy is a complete Frad!He was suppose to do a transmission replacement for me on truck for…read moreapps $3,000 and had me pay him via Cash App/Vemo and check $1,179 for a deposit and after I had my car towed to his private home to do the work! He did no repairs and called a tow truck to have my vehicle remove, keeping the money and calling the police on me stating I threatened him! Bad,bad,bad for business! Now I have a $300.00 tow bill! Do not use this Guy! stay away from him

Very courteous and friendly peoples. Very professional and do as they say. Honest and fair with…read morepricing. Have taken my '99 jeep there for the last 15 or more years. So far they have been able to fix any issue with it. Feel very confident with their work. Sometimes they have really performed magic with my vehicle.

Excellent service and quality . Professional people with awesome knowledge of mechanical workingsread more

I have no clue what the guy name was that serviced me today but he was absolutely rude at the end…read moreall because he heard what my husband said. I wouldn't recommend this place for women by themselves because they will scam you if you don't have your spouse with you. I only came there to get my tires changed and they was trying to get me to pay additional 80 some dollars for a sensor that I may or may not need . The manager I guess who is managing the place decided to be a complete jerk said that " ignorance is a bliss " like he didn't like that my husband was refusing to have extra money being charged. So, my husband was telling him that he didn't have to make such rude comments and the store manager said " I don't want to entertain you" like was he going to cuss my husband out or something? Like basically my husband as the say so of what goes on my van because he basically pays for everything that goes on the van. This place needs to do better at management or lose customers because I will never come back after today.

First time getting my car inspected here this place is awesome. They're very friendly and they get…read moreyou in and out fast. This is my place I'm gonna to from now on. And it's nice and clean!

My Ford Mustang failed NC inspection because a rear side light was broken. The light literally…read moreserves no purpose other than decorative and is not on 99% of automobiles. I work in Auto Industry and know this better than anyone. Do not take automobile to get inspected there!

From the day this Hickory location opened until about a year ago I would praise Take 5 oil change…read morein Hickory. I know the last few times I have gone the service. It's just awful. Disgusting. They just hire anyone to fill a slot. I was putting Take 5 up there with Publix and Chick Fil A when it came to Quality, product and customer service. I needed to get another oil change and decided to come on and read reviews to make sure it wasn't just me and well It's not just me. I have Red recently of the complaints as well. Really sad I enjoyed this place at one point My experience recently shows that people are reading a script to sell product, the professionalism and customer service is gone. It's not there at all. I might as well just go to any other place and pay half the price ,

recently had my oil changed in my 2025 explorer. in putting back the skid plate they left numerous…read morescrews out causing it to make a huge noise when driving. took it back and they zip tied in place. now ford is telling me it's going cost approximately $50 to replace the actual hardware needed.

I feel the technicians really worked well together and did a great job on our vehicle. We had high…read moremileage oil change, new wipers, new air filter, coolant evacuated and new coolant added and tire rotation for just over $300 for everything. We sat in the car while they worked on it and they explained very clearly why certain services would be necessary for optimal performance. I feel that they were very professional and worked great as a team and did a fantastic job. I will definitely go back. My car runs so much better now. Would totally recommend it over dealerships service.

I love Denver Tire & Auto! I can trust them, something that seems rare in the automotive field. Try…read morethem!

Great customer service. Quality service highly recommend. Very reasonable and trustworthy. It's…read morehard to find a good mechanic and place you can rely on.