These guys do great work. They are polite, professional and I've not been disappointed with the work they've done on my 2008 Ford Ranger which includes alignment, tires, brakes read more

I had an alignment done, inspection, and transmission service done on Monday 5/22/23. They did the alignment, and inspected vehicle just fine... There is no way in the world they did the transmission service!!! Which was supposed to be new fluid. I'm attaching photos. Absolutely unacceptable and 180 dollars down the drain, plus another 140 for me to do it myself!! Both paper towels came off my dipstick. One before the other after. read more

Precision Tune Auto Care - Bad transmission fluid they said they changed.. - Oil Change Stations Near Me - Hickory, North Carolina

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Honest and caring business. They are respectful toward all people and look out for their customers. I've had times when they've advised me not to do something when they could've sold it to me. read more

Most honest repair place in Hickory. You can trust them 100%

Terrible money grabbers. They try to sell you service you do not need. They are fine for a simple oil change period. They quoted me 247.00 to change six spark plugs on my Chrysler Sebring. I bought six plugs for 34.00 and installed them to specs in 25 minutes. DO NOT TAKE YOU CAR HERE. IF YOU WANT THE BEST SERVICE AND HAVE MONEY. TAKE IT TO THE DEALER OF ORIGIN. I highly recommend Springs Road Auto Care in Hickory or Performance car center in Hudson again... DO NOT GO TO THE HICKORY PRECISION TUNE LOCATION. read more

They did checks on my fluids and salad everything was dirty. I go check because all my lights are lit on my dash. Everything is bone dry. I go to another shop and they say everything was drained. Including my oil and filter for the oil had not been replaced which I paid for with my oil change that is also empty in my car and the bit of oil in there is dirty. The mechanic says I need another oil change ASAP or my engine could stall. They turned off my oil change light and it came back on an hour after I left. I got an alignment front and back and the car has been shaking ever since I cannot do the speed limit on any road above 30 mph and I can't drive in the rain I had none of theses issues prior to patronizing this establishment. I will a posting to all searches and social media. I believe my demographic has to do with this disgusting attempt to damage my vehicle and cost me money. read more

I stopped in here after lunch one day because my car was in dire need of an oil change. I typically take my car to the dealership but there is not a bmw dealership in Hickory and I wasn't sure the next time I would be near one. I did not have to wait, which was nice. They looked up my vehicle and what kind of oil it took and gave me a price. I told them to proceed. When completed, they showed me the empty jugs of Mobil 1 that they used on my car for my own peace of mind. I'm not sure what kind of issues there were previously within this store, but it appears they've sorted it out and I would not hesitate to come back here with my BMW. read more

I am really not one to put a business on blast online for terrible service, but because of the negligence at Precision Tune in Hickory on Hwy 70 I, my brother, and anyone in our path could have been killed when my car wouldn't stop because the Cruise Control wouldn't disengage after being repaired there. The brakes only slowed the car down a little and then it would continue to accelerate. Pumping and pushing hard on the brake pedal got it down to ~30 mph and I pulled it into Neutral and killed the ignition to make it stop moving. Then that night the temp and oil lights came on while driving on 485 and the car would not start back after pulling over. We had to wait for almost 3 hours to be towed from Charlotte back to Precision Tune in Hickory and they are saying all of this is because the oil was 2.5 qts low, which they are trying to blame me for, but being that low doesn't completely lock up the engine and it wasn't low before I took it in to them and there were no oil leaks noted during the repair. On 7/10/15, they told me they had to pull the motor out to replace the motor mounts and charged me 10 hours of labor to do so. I went in for a $1,200 repair on motor mounts and steering rack and ended up paying them $1,940.13 to do this repair plus the serpentine belt that they called and told me needed to be replaced as well. Now they are saying the motor was NEVER pulled and therefore they never messed with the oil or any of the fluids. Then they said the job REQUIRED the motor to be pulled, but they didn't pull it out so they could save an hour and a half of labor. So obviously William at Precision Tune cannot keep his story straight and does not want to admit any fault that his technicians could have completely ruined my engine and or gotten me killed with their negligence. I am beyond livid at this point. I will never take my car back to this place and suggest that no one else does either. They want your money and they do not care if you are safe after they have taken your money. read more

Do not, I repeat DO NOT GO HERE! I wouldnt let them change the oil in my deep fryer! I made the mistake of letting them service my durango. Never again! First they killed my battery, then acted like I was bothering them when I asked them to jump it off. Then they put to much oil in and it made it smoke like crazy. The price wasnt what they said it would be. Not by a long shot, then they made ME walk across the street to get change because they didnt have enough. This place sucks on the very highest level. If you need an oil change just go a few more miles down to the pit crew near lowes. read more

Came by to get my brakes checked and maybe serviced. A man took my information, said it would be a 20-30 minute wait, I agreed. It turned into almost an hour. I realized it was getting much later, and when I got up out of my seat in the waiting area, I noticed most of the mechanics were doing absolutely nothing! I told the man I had to leave and finally he tells a mechanic to look at my brakes! The guy goes outside, looks through the wheels and comes back inside and quotes me some off the wall price for cheap brakes! And when I ask if they were ceramic, because the price he came up with......damn well should've been! He goes up on the price again! I got the hell out of there, and I will never go back! read more

I recently came into this shop to have a valve cover gasket replaced on my car. After driving it for a few days I knew something was wrong so over the course of a week and a half I took it back two more times to these people. They told me nothing was wrong but after I went to another mechanic in town they told me that it was installed improperly and also that the valve cover gasket was cracked when they installed it. I have been trying to contact their manager Ronnie but he refuses to answer my calls and I even gone to corporate and again they won't answer my calls. I will change the rating if I can get a hold of them and we can come to some type of an agreement. read more

Honestly I'm very disappointed on our customer service and how we were treated so poorly and unprofessional that this will be my last time coming here. We came in to get an inspection done and automatically the man in the front who is supposedly the supervisor already gave us a bad vibe. He was constantly putting people business out there and speaking very loudly about other customers information knowing the whole room was filled with customers. My fiancé went out to the garage with the technician and was told that for us to be able to pass we would need two new tires. The "supervisor" the. Came out to the garage and overheard the conversation. He then told us that we could buy two new tires from them. That wasn't an issue but my fiancé kindly told him that we will go buy some USED tires somewhere else because that was more affordable for us. He then gave my fiancé an attitude and whispers to the technician, "Fail him." All which my fiancé heard. I was sitting in the waiting room and the "supervisor" came back in and of course he put our business out there just like he did everyone else's! Loudly he said to me in front of everyone, "I offered him two tires and he wants to go somewhere else to get them when he could have just got them here and got it over with today! I don't know why he would want to go anywhere else!" I'm just so disgusted with the way we were treated. read more

They did not reveal that the oil change coupon does not include a $2.00 "LABOUR" charge in addition to all the other extra add ons for shop fees etc. I have never seen this before with a coupon offer at any other business.Another way to get more money without you knowing about it up front! Otherwise they did not try to upsell me which is why they got 3 stars. read more

Terrible. A bunch of crooks trying to get money out of you. Was having some car problems after letting them change my oil, come to fin d out it was bone dry with nothing in it, and tried to blame it on me for not checking my vehicle. Come to find out it happened to two other co workers of mine as well, so DO NOT go here! Worth paying more to trust your car won't be blown up, and telling you things are wrong with your car after this, all because of them, and blowing out of proportion to get more money. TERRIBLE. read more

Horrible customer service. Unprofessional. Dishonest. Left greasy prints all over interior of vehicle. Caught badmouthing customers in front of other customers. Their "experienced" technicians will ruin a vehicles engine & their management will charge the customer close to $1000 to fix their techicians mistake - the alternative being tow a disabled vehicle in pieces to a different shop on the customer's dime. This business is untrustworthy and inexperienced. Wouldn't allow them to check my tire pressure or change a wiper blade. Do yourself a favor & TAKE YOUR CAR & BUSINESS ELSEWHERE. DESERVES 0 STARS read more

I made a yelp account just so I could provide feedback to this terrible place. To put it simply, I have to say this place does not care about its customer but rather draining you for all your money. I went to this place a few months ago and was quoted a price about $500 for some work I was able to get completed elsewhere, with ease and for nearly $300 LESS then what they were quoting. Its beyond me how this place is even still open.. I was not surprised in the least to see this place has numerous horrible reviews. read more

Buyer beware!!!! Sold my 71 year old mom a tire and told her it had a 60,000 warranty. when the tire went bad after 25k, my mom found out it had no warranty. My mom had had every service done on her car by Precision Tune. She had spent 6k with them over the past few years. Spoke to customer service people and the option they gave me was going to cost me $474.00. I told the customer service rep that DISCOUNT TIRE would sell me a set for $410.00. HE SAID THEY CAN'T COMPETE WITH THEM. My advice, STAY AWAY FROM PRECISION TUNE. read more

a total rip off scam business go in to get oil changed they bring a list of problems that are in desperate need of repair adding up to over $450 half of which i have recently had done so i paid no attention to the list and just got my oil change and on my way,,, but not so fast on my way my car seams to be cutting off every time i stop go to my moms and so happens she went and got her oil changed earlier that morning and ended up costing her over $300 before she left they gave her the same list of problems that i had and the list was word for word the same problems but her being 84 years old they gave here a high presure sales pitch, told here she had to have the back breaks fixed or they had to wright her up for improper equipment so not knowing better she had it done when i went to here house and she told me i compared our list of problems and it was match on every problem so mi went back up there and told them about it and they had no concern except when i told them my car was now acting up cutting off they tried to go out and rais hood said they would look and see if if could see problem i would not let them look and they insisted i still did not let them come to find out was a hose unconnected to breather guess they thought they would create a problem and i would come back to have a fabricated problem they set up and get them to repair it so i will never go back and i would advise anyone and there older mothers or fathers to be ware and stay way far away from there nothing but precision scam from what i can see read more