I was 117 miles over my oil change, so yes I was in desperate need an Oil Change. So because it was…read morelit &It looked nice I pulled around back and I was greeted by a friendly guy who directed me how to pull in. I let him know that I needed a Full synthetic oil change and he let me see a menu on what my options were. I chose the best one they had and he said I could either stay in my car or wait in their comfortable lobby. I chose to sit in my car and enjoy my conversation that I was already having. He quickly started on the process, with a smile letting me know what was going on each step of the way I felt like I was in a commercial totally felt like a VIP customer. The name of the establishment fit the service? Thank you so much. Sorry I forgot your name. I will definitely be back.

Fair warning avoid this location at all costs. Bait and switch pricing, poor service.read more

After having a very disappointing experience at Honda, I tried to get an oil change at Jiffy Lube…read more The assistant at the front desk was very accommodating and stated that they could get me within 10 minutes. Service manager reviewed a few items to pay attention but didn't try to up sell me. From start to finish I was out within 45-60 minutes. I checked their website and was able to use a coupon which made it a great value plus they text you a free coupon for the car wash and their vacuums (indoor & outdoor) are free! Overall very pleasant experience, extremely efficient custom service as all the customers appeared to be happy and no issues that I could overhear.

I've been getting my car serviced there since they opened. Dan is awesome and so is his wife…read moreJessica. Everytime I've reached out to her she has accommodated me without hesitation. Definitely recommend them 100%.

I've had my car serviced here in the past with no issues. I…read morehad a recent experience here that left a bad taste in my mouth. Dan is great and looks out for his customers. I can't say the same about his wife, Jessica, who is a representation of his business. I would have overlooked a simple misunderstanding on her end, however, being unprofessional about it is not something I tolerate. I would HIGHLY not recommend. Take your business elsewhere.

Excellent service, Chris was friendly, professional and got the job done quickly. I definitely…read morerecommend J&H!

Mechanics Chris Cuff, Luie, Christopher Gibbs and Gerald are all very well rounded, trained…read moreprofessionals with immense knowledge in the auto mechanics industry with great service and customer care! They have always been a go to for my family for decades! The small shop is a high-volume output shop they do it all and they do it very well! If you need anything done to your car, give them a call. They are very fair priced and worth bringing your vehicles to whether it's for an oil change, gas fill ups, alignments, tire rotations or even new tires, new rotors/brakes, tuneups, suspension/steering work, any type of electrical issues or even for a NYS Inspection they are the shop to go! They are a very well-connected when it comes to part distribution shops in the area so they can easily access parts for your vehicle usually within 20 minutes of calling it in! They do occasionally accept walk-ins from time to time, but it's always better that you call ahead of time and make an appointment. You will always be guaranteed fast, friendly, courteous service from the crew over there! They also have some of the cheapest fuel prices for 87 octane gas, 91 Premium Octane Non-ethanol gasoline, as well as very fair priced diesel, and grill propane cylinder exchanges in the area! They also offer towing services if you get stranded or get into a crash! They only have 4 lifts but the crew usually pumps out over a dozen cars a day! So give them a call at 845-339-5435 to schedule your next appointment! Or just stop in and talk to Chris Cuff! They are always open Monday-Friday from 8am-12pm 1pm-5pm with a 24hr towing service! You can also stop in and pay your heating oil bill with Brittan Graff!

Milt and his gang are great. I had a problem with my truck and I thought it may be a transmission…read moreproblem. I took it to Sharp Transmissions because of the reviews and its a transmission shop. I work on my truck as much as I possibly can but dealing with repairing a transmission is out of my wheel house. I dropped off the truck in the morning and I got a call about 2 hours later. Milt told itme he had inspected the car test drove and it was not the tranny it was the power steering pump that had a small not noticeable leak but the fluid resevoir was almost dry and that was the noise I was hearing coming from the truck. He added power sterring fluid and solved the problem but let me know it something that will need attention down the road. I thanked him I picked up my truck later that evening. Drove the truck home ran like a charm. I will certainly take it to him again when I need work done. I appreciated his honesty he could have told me I needed a new transmission instead I got a honest and fair evaluation and fix. Thanks Milt glad to see that there are still good folk out there. Scott S

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.

I have never written a review for anything before, so I'm even shocked myself that the first review…read moreI'm writing is for an auto repair center. But they were just beyond wonderful. We were on our way home from a weekend away, two hours from home on a Sunday when our brakes were making a metal on metal screeching sound that we didn't feel safe to continue. We brought it in at noon on a Sunday, and they took my family of five plus dog in with open arms. Every person who works there was just beyond warm and friendly, service was incredibly fast and rate was extremely fair! Update: After I wrote this review, we drove two hours home only to realize we forgot a backpack in the waiting room filled with important life necessities- ie work laptop, medicine, house keys, etc. One phone call to the center, they were beyond kind and accommodating in helping us with a FedEX pickup of the bag. Overall, this place was just beyond exceptional service and extraordinarily kind people.

Zero Stars, Joe left me stranded without a vehicle after giving me a loaner...in factblocked the…read moredoor with my belongings inside. As a fellow business owner this was as low as it gets. Also, left outside in the cold for 2 hours waiting for tow truck. Truck towed to Romeo Chevrolet and damages exceed $8,000 as the Glo Plug had been over torque by Joe's mechanics and they would have to remove the head to get to the cylinder. Joes response "Sue me!" So I am!!

The service here is always excellent and I believe they have fair prices. Have gone here for tires,…read morepatches, oil changes... always a good experience.

Quality help everytime store mangers very nice and professional and extremely helpfulread more

I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

Is it possible to leave 0 stars? WORST PLACE TO GET ANYTHING DONE!! Monroe just charged me almost…read more$900! to change the thermostat on my truck. $105 for a miscellaneous charge. $162 for coolant exchange. $480 for labor for 1 hour of work. I'm horrified, most people are just getting by in life. This is horrible. What can I do?! Help

This place is VERY SHADY. I am a 30 year old single female who doesn't know much about cars and…read moreunfortunately mechanics prey on people like me and I need to be careful. I'm not one to write reviews but I felt it was absolutely necessary this time. Ed is in charge of the shop and I spoke to him many times and it always felt like he was just trying to rush off the phone or just convince me to get more repairs so they could make more money. He uses fear tactics as well as high pressure sales tactics to convince customers to spend more money. I took my car here because it would not start. They told me that I needed to get my engine replaced because one of my piston rings was worn and leaking oil into combustion chamber. They told me it would be $6,789 to fix. I took it to a new mechanic to get a second opinion. The new mechanic told me that my car was fine and that I just flooded the engine and to make sure I warm up my car for at least 10 min before driving but otherwise it was fine and I can come pick it up. Needless to say I will no longer be going to Monro Auto and I suggest you do the same.