I was 117 miles over my oil change, so yes I was in desperate need an Oil Change. So because it was…read morelit &It looked nice I pulled around back and I was greeted by a friendly guy who directed me how to pull in. I let him know that I needed a Full synthetic oil change and he let me see a menu on what my options were. I chose the best one they had and he said I could either stay in my car or wait in their comfortable lobby. I chose to sit in my car and enjoy my conversation that I was already having. He quickly started on the process, with a smile letting me know what was going on each step of the way I felt like I was in a commercial totally felt like a VIP customer. The name of the establishment fit the service? Thank you so much. Sorry I forgot your name. I will definitely be back.

From the moment I walked in to the moment I left Leah provided me the best customer service I've…read moreever experienced, made my day, told me perfectly what my car needed and explained everything fantastically, amazing employee!

Fair warning avoid this location at all costs. Bait and switch pricing, poor service.read more

First come first serve. Called to get info and they provided a 10% discount coupon via text for my…read moreappt. Thought the wait was gonna be 45 minutes but happened to be 15. All staff were friendly, courteous and speedy. Very efficient and explained everything.

These guys really have their stuff together. Blake and his team took great care of me…read more Jones

Excellent service, Chris was friendly, professional and got the job done quickly. I definitely…read morerecommend J&H!

Mechanics Chris Cuff, Luie, Christopher Gibbs and Gerald are all very well rounded, trained…read moreprofessionals with immense knowledge in the auto mechanics industry with great service and customer care! They have always been a go to for my family for decades! The small shop is a high-volume output shop they do it all and they do it very well! If you need anything done to your car, give them a call. They are very fair priced and worth bringing your vehicles to whether it's for an oil change, gas fill ups, alignments, tire rotations or even new tires, new rotors/brakes, tuneups, suspension/steering work, any type of electrical issues or even for a NYS Inspection they are the shop to go! They are a very well-connected when it comes to part distribution shops in the area so they can easily access parts for your vehicle usually within 20 minutes of calling it in! They do occasionally accept walk-ins from time to time, but it's always better that you call ahead of time and make an appointment. You will always be guaranteed fast, friendly, courteous service from the crew over there! They also have some of the cheapest fuel prices for 87 octane gas, 91 Premium Octane Non-ethanol gasoline, as well as very fair priced diesel, and grill propane cylinder exchanges in the area! They also offer towing services if you get stranded or get into a crash! They only have 4 lifts but the crew usually pumps out over a dozen cars a day! So give them a call at 845-339-5435 to schedule your next appointment! Or just stop in and talk to Chris Cuff! They are always open Monday-Friday from 8am-12pm 1pm-5pm with a 24hr towing service! You can also stop in and pay your heating oil bill with Brittan Graff!

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.

Great service and high quality! The owner went out of his way to finish up my vehicle on a…read moreSaturday because he knew I was from out of town and was committed to getting me back on the road. He was supposed to leave at noon and stayed past 5pm. He also showed me the parts that he repaired so I could see the wear and tear. Great human being and fantastic service!

Zero Stars, Joe left me stranded without a vehicle after giving me a loaner...in factblocked the…read moredoor with my belongings inside. As a fellow business owner this was as low as it gets. Also, left outside in the cold for 2 hours waiting for tow truck. Truck towed to Romeo Chevrolet and damages exceed $8,000 as the Glo Plug had been over torque by Joe's mechanics and they would have to remove the head to get to the cylinder. Joes response "Sue me!" So I am!!

Just STOP and bring your vehicle here! My Honda CRV was quoted at $55k+ for work and the 2nd…read moreopinion at Meineke was less than HALF that - AND staff were amazing in explaining every step. THEY are my mechanic now.

My car died on the NY Thruway today near Kingston. Lost all electrical power. Had to have the car…read moretowed and the tow driver suggested bringing the car to STS, who I thought just did tires. I was surprised STS was open on Sunday, on a holiday weekend no less. The STS folks were completely sympathetic to my plight and agreed to do what they could for my car immediately. They couldn't get it started and had 4 guys push it into the garage to start taking a look. They ran all their diagnostics and found out it needed a new battery as well as alternator. After awhile, the head tech came out and sadly told me that he would not be able to fix the car because of the awkward placement of the alternator behind the coolant lines, and he was afraid he'd cause more problems than he would solve, and recommended other local places better equipped to perform the work. I was very impressed with his honesty and asked what I owed him for his trouble. He said not a penny, and had his 4 guys push the car back out for the next tow. While we waited, they offered my wife and I refreshments, and gave us the remotes to watch tv in the lobby while we waited. I know it's unusual to write a good review for work that wasn't successfully completed, but I really appreciated the welcoming attitude, honesty, and effort that the folks at STS made to help us through a difficult day.

I've had my car since '22, bought it brand new and I've taken great care of it ever since. It…read moredrives like a dream and even as the lease term ended, I knew I wasn't going to give it up. And with that came time to replace the tires because they had no more tread. When it came time for new tires, I wanted to make sure I was getting quality and value. Don't you? I ended up at STS Tire after my husband spoke with Mike- the man of the hour who was incredibly suave and knowledgeable and made the entire info process feel easy and straightforward. While here, I found out STS originated from Mavis(?)- that's a story for another time. What matters is that they got me exactly what I needed: 4 brand new Goodyear tires, installed smoothly and without any hassle. As for the crew working on my car, they were professional. I appreciated how thorough they were, treating my car with care as if it were their own. Here's the kicker: compared to my car dealership, STS came in at $200 less for the exact same Goodyear tires. That's not just a win, it's a no-brainer. I left feeling satisfied- but most importantly, safe.

I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

Is it possible to leave 0 stars? WORST PLACE TO GET ANYTHING DONE!! Monroe just charged me almost…read more$900! to change the thermostat on my truck. $105 for a miscellaneous charge. $162 for coolant exchange. $480 for labor for 1 hour of work. I'm horrified, most people are just getting by in life. This is horrible. What can I do?! Help

This place is VERY SHADY. I am a 30 year old single female who doesn't know much about cars and…read moreunfortunately mechanics prey on people like me and I need to be careful. I'm not one to write reviews but I felt it was absolutely necessary this time. Ed is in charge of the shop and I spoke to him many times and it always felt like he was just trying to rush off the phone or just convince me to get more repairs so they could make more money. He uses fear tactics as well as high pressure sales tactics to convince customers to spend more money. I took my car here because it would not start. They told me that I needed to get my engine replaced because one of my piston rings was worn and leaking oil into combustion chamber. They told me it would be $6,789 to fix. I took it to a new mechanic to get a second opinion. The new mechanic told me that my car was fine and that I just flooded the engine and to make sure I warm up my car for at least 10 min before driving but otherwise it was fine and I can come pick it up. Needless to say I will no longer be going to Monro Auto and I suggest you do the same.

Nickel and dime the hell out of you Tell you what isn't true jack up the price we gotta cut this…read morevalve, stems to get the caps

​Avoid at all costs--absolute worst service in the area…read more ​I've been coming here for ten years because I thought these people were professionals, but I was sadly mistaken. They charge $40 just to mount a 16-inch tire, which is already high. However, when the bead inevitably leaks because they do zero prep work on the rim, they will charge you another $40 to "clean the rim." ​When I asked why the rim wasn't cleaned the first time the tire was mounted, their response was that "I didn't ask." ​Cleaning the rim with a wire brush and applying sealant is the industry standard for any mount-and-balance job. At this shop, they simply slap a new tire onto a dirty lip and hope for the best. Even a budget service like Walmart includes rim cleaning in their $10 mounting fee. ​It is a major safety concern to install tires on uncleaned lips, and it's a predatory business practice to charge customers twice to fix a mistake that should have been handled during the initial install. Go anywhere else, I wish i could give zero stars.