14 days, my car started leaking oil while out of state
, I took it into a shop to find out that it's the oil filter wasn't tightened enough.
Simpel mistake, cost me a month tho, not coming back read more
Ryan and Brody were amazing. I recently bought a new car (new to me) and haven't needed to have any services done but I'm heading out for a month long road trip so I took my vehicle in to see if they'd check the fluids and tire pressure. These two went above and beyond.
They adjusted the tire pressure, drained the wiper fluid (it was a brown color) and refilled it, checked the oil and gave a lot of great feedback as to when to bring it back in and how everything was looking.
It helped me to feel safe that we were prepared for our trip. I've gone to Valvoline before but these two just went above and beyond. read more
I've driven by this place a bunch of times and finally decided to give it a shot. Cody took care of my car around noon. Very professional and friendly. Didn't try to sell me a bunch of stuff I didn't need.
I was so pleased that I went back around 5pm with my van and Ryan the manager took care of the van. Again, very professional and friendly.
4 stars is because the price is a little higher than most other places, but I'll pay extra for the good service. These guys don't work on commission, so they're not trying to sell you stuff you don't want or need. read more
This was my first time in and I was skeptical but had found an online coupon for a $20 oil change and decided I'd give it a go. Michael and Brody took care of me and the whole experience was awesome from beginning to end. They were super professional, straightforward, and efficient. They didn't pressure me for a bunch of services and stuff I didn't need; however, they did notify me I had two tag lights out and a break light. They changed those in no time and for a reasonable fee as well. Happy with the service and the pricing. read more
The most incompetent staff and the slimiest owner I have ever come in contact with. After admittedly breaking my oil pan they have made it hell to get my car fixed and my expenses refunded. They have towed my car to a shop I did not approve. The staff at this location is not only poorly trained in customer service but they have no business working on certain cars, their knowledge is beyond basic. The owner refuses to have his phone number given and if you have an issue you will have to trust a 20 something kid to solve it because the owner is too scared to get on the phone and deal with an unsatisfied customer. I was left no choice but to contact a lawyer and their corporate office. read more
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Oshkosh.
History
Established in 1986.
More Than 150 Years Valvoline™, a leading supplier of premium branded lubricants and automotive services, has been serving motorists for more than 150 years. At Valvoline Instant Oil Change℠, you never need an appointment and can rely on speedy service. Here's our promise to you: we will change your oil, replace your oil filter, and perform an 18-point maintenance check - all in about 15 minutes. A full-service oil change that gets you in-and-out quickly.