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Valvoline Instant Oil Change

3.9 (11 reviews)
Closed • 8:00 am - 3:00 pm

Services - Valvoline Instant Oil Change

Oil changes

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4 years ago

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3 years ago

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Valvoline C.

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7 years ago

So great to not be sold services we don't need, so awesome to receive AWESOME SERVICE at an awesome price.

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5 years ago

I came here for an inspection. Work was completed quickly and thoroughly. I will definitely be back.

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7 years ago

Knowledgeable staff. great quick service.

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9 years ago

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9 years ago

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7 years ago

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7 years ago

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10 years ago

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Valvoline C.

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9 years ago

Drove into this shop and was immediately greeted by jerks. Were not courteous at all and treated me like I didn't know anything.

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Valvoline C.

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Take 5 Oil Change

Take 5 Oil Change

3.1
(49 reviews)

I wonder how many other customers the technicians failed to properly service their vehicles. The…read morequality is disappointing. I was serviced by two technicians who at first I felt were competent enough to work on my vehicle. Upon leaving I found it off that it took less than 5 minutes to complete a checklist and an oil change. They did an oil change but didn't even try to change the filter. Did not put a gasket onto the drain plug although it says it was . Didn't check the air filter, didn't check the any of the fluids that the receipt states is their "checklist", not the coolant, not the transmission, not the washer fluid. The wiper blades weren't checked nor offered. Windshield was not cleaned and tires weren't checked. I don't ask for much but I do ask for things done right the first time. I won't be going back to this location, please avoid this location if you value respect when paying for service. The manager the 2 technicians named was "Charles" or "Charlie".

would give zero stars if I could. I took my car in for a coolant flush and it has done nothing but…read moreoverheat ever since. Before this service, my car NEVER overheated. When I checked under the hood, the coolant reservoir was completely empty and a rag was left behind in the engine bay very careless work. I tried calling over 10 times, waiting more than 15 minutes each time, and nobody ever answered the phone. On top of that, I have no coolant leaks, which tells me the shop simply didn't fill or bleed the system properly. Because of their negligence, my car now has problems it didn't have before. I will not be going back and I strongly advise anyone to think twice before trusting this shop with their vehicle.

Precision Tune Auto Care

Precision Tune Auto Care

3.1
(24 reviews)

They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

Valvoline Instant Oil Change - oilchange - Updated June 2026

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