Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

I don't typically do 5 stars because of the emotion tied behind reviews and want to give reliable…read moreinformation. but they earned it. Without hesitation they jumped in to support me with an unknown issue. They accommodated me so that I could be back on the road as fast as possible. Appreciate how hard they worked to help me and how efficient they are! As my car gains more miles I know exactly where I'll be going for all my needs! Thank you for your great service, kindness, and working with me!

You will not find a more honest and trustworthy auto shop then the Cornerstone Automotive! I have…read morebeen coming here since Robert opened the shop around 2016 or so. They go out of their way to assist. They have worked on all types of cars and trucks for me. They are honest and don't make you get something not needed. They work with you and always make it right. They are quick and communicate very well. The only place I trust. Thank-you, Cornerstone.

If you're looking for a reliable and honest auto shop, Jones Auto is the place to go. I'm not from…read morethe area, but about a year ago I had an issue with my truck and decided to stop in. Since then, I've been bringing both my truck and my wife's SUV here ever since. Brant and his team of mechanics are the real deal. Most recently, I needed to replace the catalytic converter on my truck, and the dealership quoted me over $5K just for the parts. I took it straight to Brant, and he gave me a fair, reliable price that wasn't even half of what the dealership wanted for parts alone. As long as I'm living in central Texas, they'll continue to have my business.

The most honest auto shop I've dealt with…read more They do the work, they explain everything so that it's easy to understand and do not overcharge for their work.

5 stars. Fast, honest, and great price. They explained everything and fixed it right. Staff is…read moresuper helpful and friendly. Highly recommend.

Great service. Honest mechanics, quick service. They even picked me up when my car was done!read more

They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

Manager very polite and knowledgeable. Estimated time and cost for repairs was met. Service was…read moreexcellent and I will used them again.

This is the 2 second time I used Quick Wrench and they never disappoint. Everyone is very friendly…read moreand helpful. They work fast and very knowledgeable. Will use them again if need be.

We were on a roadtrip in our Class A motorhome and the dash air conditioning quit 700 miles into…read moreour trip. We could not get anyone to work on it from Needles, CA to Troy, TX. I called many shops in the area and Bill was the one that said YES! We dropped her off first thing the next morning and in 2 hours he called us that she was ready. The price was great and we Love Bill! Now we see why he has 5 Stars.

I have been doing business with Bill for 12/14 years . I always call to make sure that his schedule…read moreis good. I have never had a problem with any work that Bill has done for me from putting on coils, alternators, and other work small engine repairs. Bill exceeds the experience in quality that I ever had , he goes beyond his job. The quality from Bill is extremely 100%. I have never had a problem with anything he's ever done for me always quality and the value is phenomenal. His personality , knowledge etc are great and he works with the customers. He's an honest and trustworthy Man and that's the main statement that I have been given with all these years.

Good customer service by inside men working Fair price…read more Only thing the waiting room trash was over flowing. need a sweep and mopping. Otherwise good service, I was a walk in, so about an hour spent

The service sure has went down hill since Tires to You. Bought this tire a month as a spare and out…read moreit on and was driving on it for a week. Had a blow out that did damage to my truck. Returned the tire and asked about the damage that the tire caused to my truck. Now mind you these are 12 ply tires and the side wall shouldn't have blown out. I had to buy a used tire to make it back to a big brand tire shop only to get told file an insurance claim. This is a new tire with only about a week of drive time on it. Why argue with the customer. I just bought 8 new tires from my trailer 2 weeks ago. You lost a values customer for something that was easy to fix. Customer service sucks Wait time sucks. Extra long Tire quality- well you can see At this point I would rather buy new tires somewhere else then to deal with your service desk people with no customer interaction skills. Some acknowledge of what the tire did and let me see what we can do would have gone a long way but instead it became a argument and a pissing match.