"We changed your oil, rotated your tires, and topped off ALL your fluids" They didn't top off my fluids, so I had to go to Walmart to buy and replace the wiper fluid myself. For a $95 service, that's disappointing. I wonder what else they lied about. read more

Don Ringler Chevrolet - They did not top off my fluids - Car Dealers Near Me - Temple, Texas

Horrible service department experience. We dropped off our 2017 Chevy Colorado (diesel) nearly 4 weeks ago for some error codes. We were initially told it would be $848, then after almost 4 weeks they told us it would be almost $3200 because it allegedly needed a new DEF pump, which was replaced a year ago. The codes are the exact same with the same problems and the $848 charges got us nothing. read more

Best service department in town! Easy to communicate with and reliable service, highly recommend.

It's quite enough to have your phones blasted with spam & scams by unwanted Robot-calls and telemarketers on a daily basis. Now consider you've just turned in your vehicle for services because that annoying service reminder pops up on your dash board every-time you start your car. While you're sitting there You receive a text message (you assume is from a Don Ringler) offering to purchase your car (for $$$ - $$$) because used cars like yours are in high demand. You reply "yes", You just agreed to a Robot AI system to receive continued text message from that system and any and all of Don Ringler's third party associates. Then you get message to a link to terms, you click on that and it sends to pages of legal Boilerplate with a bunch of legal terms, most of us don't understand, and certainly don't have time to read or present to and Attorney for review. My understanding is, while your vehicle is in for services the technician records the mileage and whatnot inters it into their system. Afterwards a computer algorithm determines based on the mileage (in this case very low) and years already put into payments etc how much it would benefit/profit their company to acquire your vehicle. Then I am assuming our phone numbers (without our consent) are hijacked by their AI system to make unsolicited offers for our cars. But! later you get a text from a "real person" basically telling you that was a AI generated offer and he would have to personally examine the vehicle to determine it's worth to him. This is the bottom line; 1. I do-not believe they have the authority to enter into an auto dialing system (without our consent) personal information such as our phone numbers and all other recorded information they receive during a service we are or have paid for. 2. If they rely on a computer system to make unsolicited offers to "bate" their customers, they should have to honor the offers that system makes regardless of a humans evaluation or appraisal. read more

Don Ringler Chevrolet - Here's the text you get from "Anna" Their A.I., ROBOT. - Car Dealers Near Me - Temple, Texas

I have always purchased my new and used vehicles at Don Ringler. I have had all my service and bodywork done there. Currently between me and my kids we have four Chevrolets and two Toyotas. They all look and run great thanks to Don Ringler service. read more

Debbie from sales lies to potential customers. I jabe the proof I text and so does the dealership. She lied about our trade, percentage rates and hell even lied about our appointment. Don't waste your time. ​ read more

I bought A brand new car and when the tags came in the dealership kept the paper tags and someone from the carlot put them on a car that looked exactly like the one i bought and drove all over Dallas with the toll roads, so the bills came to me! When I called the dealership, they said I probably drove there. Well, I got i year free ONSTAR AND THE INFORMATION WOULD TELL THEM THAT THE CAR i bought never left the area, much less went to Dallas for the month! I ended up having to pay the toll bills. I thought going to dealership was safe, but BEWARE, make sure you insist on keeping the papertags, especially around this time of year (the person went home to Dallas for christmas and drove all over Dallas for a week with the toll roads) I have more, but Ill tell the rest in another post. (UNBEILIVABLE HOW A DEALERSHIP LIKE DON RINGLER, PREYED ON A FEMALE) Assholes! This is just the tip of the iceberg! (to be continued) BUYER BEWARE IF YOUR FEMALE. read more

I've used Don Ringler service department since I've bought my truck; I don't normally use dealerships, the main reason is because of the staff, Ryan in particular, the staff is great personable and knowledgeable even if it's not in their lane. They can answer questions about parts, processes, "estimates give you time estimates appreciate their hard work read more

I have taken my 2016 Corvette there twice in the last 12 months and have spent in excess of 10,000$ getting work done. Until today I have been very satisfied. Satisfied with the service of the technicians and the Customer care my service advisor Tara had given me. However, after having my vehicle for 3 weeks they were running late and Tara told me if I wanted my vehicle that Friday evening that she would not have time to wash it. I agreed and said I would wash it. After washing it several time I text Tara and asked what the white stuff on my car because I was playing hell getting it off my paint. She explained that the city had burned something and it was ash. No less then 6 weeks ago I had recently had the front end painted and there were a few spots that damaged the paint. She was apologetic and turned the issue over to her Supervisor Paul. It's at this point that I realized I would not ever being doing business here again. Paul refused to even have his paint guys look at it and said he couldn't take responsibility for this. He said it's no difference then if a hail storm came....he insisted that this was an act of god even though they knew the ash was on it and obviously left it on there a while. In the end the fact that I had spent a small fortune there in the last 12 months and the paint was brand new he was basically not going to take any responsibility for it. I won't take my car back there even if I have to pay to have it towed the Dallas or Austin. Michael C Axelsen read more

How much money do you think they lose by only doing appointment only for an oil change that takes 45 minutes?

I had planned to get an oil change on Thursday. Monday afternoon i was informed of a family emergency that required me to be in Ft Worth early on Tuesday. I called Don Ringler Chevy Service and spoke with Andrea. As i explained my dilemma she quickly assured me if I came in early on Tuesday they would complete the service and get me on the road. Arriving at the dealership by 7:15 Andrea took my information and quickly had my truck in the service bay. I was on the road in no time, just as Andrea promised. My recommendation? If you need top quality service for your GM car or truck..... call Don Ringler. read more

I purchased a 2022 High Country 2500 HD. Kyle Havens, Kyle Chaney and Charlie Cook all did a great job with the transaction. Good support and communication. I've bought other vehicles from Don Ringler and recommend them. Good people, good service, good value. read more

Don Ringler Chevrolet - Car Dealers Near Me - Temple, Texas

I hate car dealerships. I really hate car dealerships. Nearly everyone I go to I'm leached into, pressured into a car I can't afford, and talked to like I'm 12. Until now! Don Ringler has some of the best staff I've seen at a dealership. The salesman didn't act like me buying the car or not depended on if he got to pay rent for another month. I didn't feel pressured at all. Also James in finance is awesome. He didn't pressure for the warranty and was respectful too. I love my used Mazda CX-5 and got it for a great price. read more

Talked to service manager today regarding damages done to my sons car by Don Ringler to have the back up camera diagnostic done two weeks ago. Looked at camera footage, which is not a clear angle to see this done as it is from the side facing towards rear of car. Not to mention some of the camera footage is not all there. Seems some of it is missing? He looked the damage and just keeps saying he doesn't believe they did it and he won't repaint it but will try and buff everything out. He is going to replace a piece that was obviously damaged while they had it though as he admitted it looked like it was drug across the ground. Trying to figure out how any of that even makes any sense. How can someone pick and choose what is to be repaired while obviously all damage was done while at the dealership? Be sure and take videos and pics prior to dropping off anything or you will be having the same issues we are having, total mess. Waiting on response from General Manager now. read more

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Buyer beware. They sell lemons and then provide zero support when the vehicle breaks down. Granted this dealership didn't build the truck, but they are responsible for taking care of you when that happens. They have a ton of vehicles there for the same issue yet GM isn't doing the right thing by the customer. They have chronic lifter failures on new vehicles. Parts are back ordered and the best part you are left to fend for yourself trying to secure alternate transportation while your new $60k truck is in the shop. No loaner support, no rental support... nothing. I got 0 support from the dealership that I purchased the truck from. I do not understand how they do not try to bend over backwards for a customer who purchased a 60k truck and it broke down within 4 months of ownership. Again, no help from the dealer. I would have taken anything loaner, used car, POS with 4 wheels. Anything! Instead I was left to fend for myself to secure transportation just to get to work. The rental for the two weeks my truck was awaiting repairs cost over $1300. What about people or single mothers that cannot swing that kind of money in addition to their car payment? Apparently rental reimbursement through GM will take 6-8 weeks... I recommend finding another dealer that will not only treat you well when you purchase the vehicle but will take care of you in the event of an incident or failure of said vehicle. This dealership fails in the latter. I would give 0 stars if able read more

I first did business with Don Ringler in August of 2013. I have purchased 4 vehicles from this business since then. Most recently I had some dealings with the service department on my 2013 Silverado that required a couple of trips before the fault was properly diagnosed. I've had several services done over the years, but this was only the second time I had used them for repairs. I was treated fairly and professionally by Ryan at the front desk. Ultimately, the diagnosis did identify the root cause of the problem and the repairs were completed. The performance after the repairs was a major improvement. While my truck was in for repairs, I was provided courtesy transportation, the same as every other time I had my vehicles serviced, and the driver was very friendly. When I was contacted that the repairs were completed, the courtesy driver contacted me and gave a pretty good estimate on when he would arrive to pick me up. He contacted me again, about five minutes out, and arrived at the time he had informed me would. Very friendly and professional. During one of my visits for this particular repair, I noticed something on the lot and "got the itch". I began doing some research, and after a couple of months, I decided to go check on a vehicle in Killeen and was not impressed by the unprofessional demeanor of the sales staff that assisted me. The vehicle was available. I did a thorough inspection and was very interested. Due to the lack of professionalism and business acumen, it was a complete waste of my time and money to make the trip. I walked out. After leaving there, I went to Don Ringler to look at the truck that originally sparked my interest. I was welcomed by several staff members who know me as a customer and was helped by Daniel Jones, who was very casual, courteous and professional. While looking at the truck, I asked Daniel several questions and he was very helpful. I also noticed another vehicle that had the equipment and appearance I was looking for, which I preferred and we started the process. I explained where I needed to be very clearly and respectfully. There was a little back and forth, which is to be expected if you want your intentions to be met in a sales transaction. In the end, the numbers were good, F&I went to work, and all of my expectations were met. They worked for it, and earned my business, again. Thank you Kenny Ralston, Daniel Jones and Alex Besst. read more

Worst truck buying experience ever!! They could never give me a date my truck would be ready for pick up or even call to give me updates, I had to call them every few weeks and ask about the truck I ordered. When the truck came in(9 months order) I was informed it was damaged and to come test drive it before they started working on it. Agreed to come see and test drive the truck the next morning at 10 am. When I arrived to text drive and see the truck they had taken it to the body shop and where not able to find the keys, big waste of time. Next when the truck was ready the repairs where horrible. This included bumpers being placed back on the truck crooked and a dent not being fixed. I pointed put the issues for the second time (another wasted trip and time to the dealership) and they said they would fix it. The next call was to pick up the truck which the repairs where made but the truck was still scratched from the dent repair, so they sent me to the body shop at the dealership and the manager of the body shop just talked down to me and said its not worth fixing. This guy came off as an old grumpy man who hates his job. I told him any scratch on a new $70,000.00 truck was not acceptable and he laughed. I took my truck and left because I did not feel like they cared about my purchase or their customers. I will drive to Houston or any other city to buy a vehicle again just to avoid dealing with this horrible dealership. Everyone at the dealership from the sales woman to the bodyshop manager to the floor manager are horrible! read more

This review is specifically because I want to highlight one employee. About 18 months ago I bought a Colorado zr2 from Kyle Havens, he consistently follows up to ask how the truck is doing, and was a pleasure to deal with. Fast forward 18 months later, I am trying to get some warranty information, I call call out of the blue and not only did he remember my entire name, he touched base again to y'all about the truck and was able to get me the information I needed immediately. As long as Kyle Havens is working for your dealership, you will be the only place I purchase an automobile. Also...the zr2 is awesome 10/10 recommend read more

I want to thank Alyssa and the rest of the gang for helping us sell our vehicle before we move to South Korea. A lot of people give the "we try to help our military" spiel but don't always have our best interests in mind. I was wary of selling my car at a dealership but they really gave us a more than a fair deal without hassle. I was beyond impressed with our experience here. If we end up back in TX we will be returning to buy our next vehicle. read more

Literally waiting for the manager in a meeting bc the front desk wants to charge me for a diagnostic workup when I just had work done here two weeks ago. I was told that the manager is in a meeting with Don Ringler. I hope he is more important than the customer - great business model. read more

I never had to go to the dealership. I knew what we wanted and we were able to work out everything on the phone and text. They brought the vehicle to me and worked around my schedule. Couldn't be more pleased with the experience. Rodrigo is a top notch salesperson, anticipating my questions and reviewing everything I needed to know about our vehicle. Jason in finance was able to get me the best deal possible, no hassle, and great explanation on any options without pushing for anything I didn't need. Great service department when needed as well! read more

Everyone here is so nice! We came in to inquire about a new truck for my husband and they took time to answer all of our questions. We also had an issue with the texting and phone features on the vehicle we already own and it took some time, but they figured it out! Thank you Tony, Leon and Lauri! read more

Took my Chevrolet Tahoe to get it checked out because i have a intermittent starting problem. The technician said it was a bad a battery he suggested to get it replaced which I did have it replaced . I am still having the same problem with my vehicle starting. Another note the service rep was supposed to contact me on another matter and never called me back. Why do we have such poor service from a dealership that is supposed to professional. read more

The dealership had six of the same part in stock but WOULD NOT SELL ONE ... the parts guy said they might have a customer come in Guess all six would come in at the same time ...... lol ....not read more

Harold Allen hooked us up with a 2015 Chevy Colorado, Truck of the Year. He helped us with the whole process, gave us great advice, and all throughout was extremely thorough and friendly. He was in the Army for over 20 years and helped my husband with his GM Military Discount. We were pre-approved for our loan, so the financing step of the appointment was very quick and efficient. We came in an hour before closing and they did everything in their power to get us in and out, while still getting to test drive the truck. Over all, we are very happy with our experience and definitely recommend coming here for a Chevy vehicle. read more

Friendly experience all around. Don't feel like I'm there just to provide you a customer. I feel like you're there to provide me a service! Service done on time as promised! Don't feel like I'm wasting time, energy, or money! Great staff! Thanks to all!! R Welch read more

So I am from out of town with property in the Temple area. We have bought 3 vehicles from Don Ringler and have been happy with the dealership until today. I need a rear view mirror replaced that they reattached in April...hot weather and the mirror came off. No option to schedule an online appointment for this so I drive up on vacation to work in an appointment. Today I am told that I can't get an appointment until next Monday. I work in Houston so a Monday appointment is not an option. So I ask when the next weekend appointment is available and they say they don't do diagnostics on the weekend We will be going to other dealerships or service vendors now. I am retiring to Temple in another year or so and will need another vehicle down the road. I won't be looking at Don Ringler for that purchase. read more

Love Don Ringler!! Come See Neil Poehlmann at Don Ringler Chevrolet Toyota for New or Used cars. read more

Don Ringler Chevrolet - Yelp is Great! Perfect way to share thoughts and experiences for local businesses. I invite you to post a review. Thank You. - Car Dealers Near Me - Temple, Texas

We were visiting in town and decided to look at trucks and ended up getting a great deal here! The guys were all awesome and the buying experience was quick! They weren't pushy or trying to sell stuff we didn't want. Kevin was so Awesome and we will continue to buy our cars from here even if it means driving down to temple! Thanks for the great experience!! read more

We drove TWO vehicles to this dealership from Austin at 5:30pm (anyone from Austin knows this is no easy task with traffic). And though we didnt end up buying the vehicle we drove up to see we were still suprised with how great the customer service was. Angel our sales guy was friendly and tried all he could to get our deal to work, so if you are looking to buy check them out and ask for Angel he great! We hope in the future to be able to buy from this dealership...it's worth the drive to be treated right! read more

This is the 2nd vehicle we have bought from this dealership and I have dealt with a lot of sales people and dealerships and this is the easiest, stress free one, I have ever dealt with. Neil Poehlmann, our salesman, listened to what I needed and wanted and found the perfect fit with the price, the payments, the selection and everything! They not only take care of you while you are there, but up to 2 years after with tune ups, free oil changes, tire rotations, and filters! They are amazing!! Their motto is "We do what it takes" and they do EXACTLY that and more!!! So don't waste your time anywhere else, go see my buddy Neil at Don Ringler! He can get you in a Chevrolet, Toyota or Ford, or any of their pre-owned certified that is any make or model! Neil is the BEST and will take excellent care of you!! Tell him I sent you! Kelli Janovich read more

The best car buying experience we've ever had! Charlie was very knowledge and did not pressure us at all. He answered all of our questions and helped us find the perfect truck. The entire staff helped make the process easy. We love our new truck and will definitely be back for our next vehicle. I highly recommend this dealership! read more

OMG!!! This is a car dealer? Best dealership experience EVER! I have bought my fair share of cars including domestic, import, luxury, sports cars, new, used, certified pre-owned, you name it. I worked with Jerry over the phone on pricing and availability since they are 30-40 miles away from me. We were able to sort everything out over the phone. When I arrived on only 45 minutes notice, the salesperson Jerry had asked to work with me, Kristy, had the car pulled up in front, washed ready to test drive. I drove it, loved it, and met with the Finance and Insurance person shortly after. While I was doing this, Kristy, my salesperson, had the car washed AGAIN because she saw something that I hadn't even noticed. The paperwork/finance and insurance portion was painless and I was given a great price on an extended warranty (considerably less than what I was able to find anywhere else). If you're in the market for a Chevy, Toyota (Don Ringler Toyota dealership is right next door), or a used car that may be on the Don Ringler lot, do yourself a favor and call/shop Don Ringler in Temple. They have great prices and more importantly people that make it a painless process, unlike a typical car purchase experience. read more

Always courteous and polite. Always willing to listen. Very pleased over the years. Good work and good customer service. We keep buying because of quality and dependable service. We always recommend! Either Chevrolet or Toyota. read more

Let me start off by saying that our salesperson Jim S. was absolutely amazing. He had the vehicle ready for us to look at upon arrival to the dealership and was very respectful. However, when it came down to running numbers the finance manager did not seem interested in helping us get financed. He spent a total of about 5-6 minutes submitting our deal to the banks and didn't even try to get us approved. He never stepped out of the tower to ask us any questions, for example down payment ect. We asked for a buyers order to take to our credit union and he argued with our salesperson about the pricing trying to low ball us on the price. We finally decided to just leave and all of a sudden he wanted to know if we wanted the buyers order.The finance manager could have done more to help us but he chose not to. Again our salesperson was awesome but the finance manager (Josh Tremmell) was not. read more

I would just like to send out a warning to anyone who leaves a bad review for this dealership. I wrote a review on Facebook and one of their sales guys looked up where I work on Facebook and wrote a bad review about me and my place of business. The actions of this one man says alot not only about him but also this place of business. Don Ringler Autos service department put my sister's life in danger along with my niece and nephew and then to add insult to injury they attacked my lively hood, a family friends lively hood and two innocent businesses that have the integrity to not seek revenge on unhappy customers. Tyler Studinka is unprofessional and instead of trying to help unsatisfied customers he attacked them. read more

I purchased my first new vehicle here back in 2012 (Silverado) and the transaction was smooth and easy. Great customer service and very informative staff. Last weekend my wife purchased her first vehicle (2015 camaro) and we were both very happy about how we were treated and the time they took to get our vehicle to fit in our budget. Nice selection of cars & trucks to choose from. The Don Ringler dealership is very clean inside and out and Neil Poehlmann did a great job getting us the car we wanted. I'll be going back here if I ever need another vehicle. read more

Andrea Hoy is amazing. She greets me with a smile every time. I'm waiting every time and I get an accurate timeframe each time I come in. 45 minutes or less for routine service. Outstanding!! read more

I was charged for work that wasn't done. I brought my Chevy Aveo in for it's 60,000 mile maintenance because I was moving to MD and needed to drive it there. Well, long story short, I asked them to fix the issues with the electrical outlets/lighter at the same time so I could charge my phone and what not on the trip. Well, I was charged for 'electrical' work that was never done, since when attempting to charge my phone on the trip I still had no power since the lighter outlet was still disconnected from the wiring. read more

Jason Holt was great to work with. We got a great deal. Service after the purchase has been excellent as well. Highly recommend.