A girl manager Name Toni serving me .. loved it .. they really took care if me professionally.. had a oil change with a couple of filters .. i get top of the line synthetic oil i feel really confident taking care of my baby . My convertible that I stored in winter .. great value read more

Valvoline Instant Oil Change - Clean - Oil Change Stations Near Me - Warren, Michigan

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I came here as a first time visitor. Familiar with Valvoline as a company, but had never visited this location before. Came in with a problem I was not sure the root cause of. Through diagnosing the problem, servicing the vehicle, and getting me road ready - the staff was highly professional to the point I felt like a friend or family. Truly you shouldn't take your car anywhere else but to these fine gentlemen right here. With great gratitude, Trevor read more

all they care about is a quick buck. always trying to ask for anything else besides an oil change. I wouldn't recommend going to the one on 13 mile in Warren mi at all! Bad customer service read more

I came in for an oil change a few weeks ago and absolutely love the team Veronica runs. They're all hardworking, honest, and upfront. Came back today for more maintenance, and she took great care of me. Big thanks to the guys behind the scenes who make it all run smoothly! read more

I came in for an oil change a few weeks ago and absolutely love the team runs. They're hardworking, honest, and upfront about everything. Came back today for more maintenance, and took great care of me. Big thanks to the guys behind the scenes who make it all happen! read more

We drove in today, finally after trying three attempts to get into this location. We have cruised by in the morning, before lunch, after lunch on a Monday or Wednesday but its been very busy maybe cuz they only have 2 bays? I drove my MOM'S 2002 Dodge Intrepid car here even though it only had 2000 miles on it from last change. it's been almost 2 years without driving and storing the car so I decided to get the oil changed and have those free 12 maintenance checks. We waited 15 min due to a customer ahead of us by 5 minutes. I timed the mechanics working which was 15 minutes, then we pulled in for the service. GREAT TEAMWORK, and fast service with Kayla as CSR, Juan as Topside and Ronnie bottomside. ( we didn't meet him since he was down below) I hope you had enough sufficient air to breathe funny funny hot humid day :) So here is another "Valvoline Instant Oil" change service center that I highly recommend instead of a car dealership. No waiting rooms here. SIT in your vehicle for 30 minutes or less! Probably the less as in 15 minutes and then drive off. WAY TO GO. If you're in the area here of St Clair Shores or a resident of Roseville, Eastpointe or just out and about to get an oil change, stop in. The crew here will take care of you with professionalism, speed, accuracy, great knowledge and happy smiles while they work ! read more

Valvoline Instant Oil Change - Only 2 bays here, wonder why not 3 like in sterling heights? 2 female employees 4 male - Oil Change Stations Near Me - Warren, Michigan

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Best Valvoline in town Never had a bad experience, staff will always be helpful to all your needs. read more

Get here early as the lines start forming quickly. The staff members are friendly and the service goes by pretty smoothly. I have never been to this oil place before and therefore did not know that the customer doesn't get out of the vehicle while the service is going on. The staff member also asks for your keys and puts them in a box. I am not sure how it is during the winter, but I could imagine that it would be very cold waiting in your vehicle. For some reason their tire rotation equipment was not working. Valvoline has coupons online that you can download and Yelp has a coupon when you check in. Overall, this is a decent oil change place. read more

They're very nice here, definitely a step above a lot of automotive places however I've had my oil change done there twice and both times I have had issues with leaky oil. The first time, my top cap was not screwed on and I lost about a quart of oil before I realized it. I gave them another chance because of how friendly they are but now my bottom oil cap isn't sealed and I'm dripping oil. Super frustrating to have the stress of figuring out where your oil is leaking and then to find out that the people you paid to take care of your car... didn't. read more

Very professional, explained everything thoroughly. They wasted no time getting us in the bay and out the door. Would recommend this location. read more

This is your typical drive up Instant Oil Change facility. Kind of like a Pennzoil or an uncle Ed's. They are very thorough here. When I first pulled up someone was getting the radiator flush so it took about 15 minutes before I could get my car serviced. Prior to pulling up I had a lady come out and scan my car from the inside of my door and take my information down so next time they could just enter in by my first name. She proceeded to check on my lights and turn signals as well as brake lights to make sure all were functioning properly. After that she proceeded to tell me my windshield wipers need to be replaced. She also explained to me the different options and prices for an oil change. It was nice of her to mention that if I download the Valvoline Instant Oil Change app I could save up to $15 depending on the day. This is one thing I recommend going here to do is to go online and look for coupons. Getting your oil changed here is not necessarily cheap so the coupons do help. I got a new car so my boyfriend was very persistent that I get full synthetic oil change which retailed for 99.99 which to me was expensive but I guess synthetic oil is expensive. In my opinion they try to upsell you different things such as air filters and other services they offer which I believe are at a higher price due to convenience I decided to opt out of this option. All said and done I saved $15 in coupons. But don't forget to use your checking offer on Yelp to save 10% on any other services read more

They are always friendly and helpful. As always they, like anyone else, will try to sell you additional services. Nice thing is that they don't get aggressive or rude when you don't buy them. Yesterday I was able to pull right in and was done in 15-20 minutes. Hunter, the gentleman I work with was nice to work with. read more

If you need an oil change I definitely recommend this service shop. Attendants are very friendly and helpful. They really work hard and are well coordinated. They check everything and prices are reasonable. The shop is clean and workers are professional. Overall I have never been disappointed with the location. read more

This place is great for simple car stuff. I always take my car here for an oil change or other small stuff needed. The staff is very friendly and attentive and they never try and BS you into spending unnecessary money. Last time I needed a new headlight bulb but they didn't have it in stock. I went to the auto part store grabbed the bulb and went back. They installed it in 2 mins. Highly recommend. read more

These 5 stars are all for the manager Ed, sadly I didn't catch his last name. Long story short the world would be a better place with more people like Ed. Had a problem with my oil change and the man went the extra mile and some to make it right. The guy even gave me cleaner to get the oil stains off of my drive way. I don't care what Valvoline is paying him they should give that guy a raise. read more

Awesome experience here. Got me in and out for oil change and fluid top off. Let me know what I could fix on car but did not pressure me at all (something I appreciate as a woman getting her oil changed). Super polite!!! read more

Johnnie hooked me up! He explained everything throughly and he asked and offered products with being pushy. They got me right in and out!

Went in to get my oil change more than a month ago here but I'm still upset about my experience there. I felt like I was very much overcharged and taken advantage of because I am a young woman with not a lot of car knowledge. I paid $98 for a OIL CHANGE! I was shocked at first but paid it since I was driving a new car that "required" synthetic oil. I was told by the technician after the oil was changed that I did not needed a oil change to begin with. Extremely disappointed that I was over charged for a service I really did not need. Will never be coming back. read more

Best Valvoline EVER! I have been going to this particular location since I was 16. Yes I have strayed and I actually stopped going there for about a year due to an incident that I had with the service. BUT whoever hired the staff that is in there now which has been the same for a while now should get an award! Not only are these fellas quick they care about your car and the level service you are getting. They don't try to push services off on you that you don't need or the unnecessary filter or $40 set of windshield wipers. I rolled in and about 20 mins later I rolled out with a smile on my face with a happy car. I mean I even got entertained while I was there. One of the nice fellas offered to perform a tap dance ahaha! It was just a over all good experience. As long as I live in MI and I am not too far from this location I will continue to bring my car here and recommend it to anyone who needs an oil change. read more

I've been to this Valvoline location three times in the past 6 months. I found the review on Yelp, realized that it is only a couple blocks away from me, and decided to give it a go. The problem I've had over the years with these instant oil change places is that they have trouble picking up the fact that you don't have interest in all the additional/highly priced extras they offer. Much to my surprise, the staff at Valvoline was the least pressuring that I've had as well as the overall friendliest. I'm assuming that getting away from asking me a million questions trying to get me to buy would be considered the customer service representative doing a "bad" job but, considering everyone that goes to these places feels pressure to buy things, it has been a nice change of pace. Instant oil change places are a dime a dozen and can be found all over Metro Detroit. If you happen to be on the eastside and notice the "change oil" light flashing in your face (and you're not like me and watch the light for 3 months before doing anything about it) I suggest checking out the SCS Valvoline. read more

Been here a few times in the past and didn't have any issues. It's an oil change, not rocket science. The guys were friendly and overly interested in my car, a Dodge Charger R/T. They wanted to know if it handled well and was fast...I get it, they are car guys. I usually do all of my own maintenance work on my own cars, but I was feeling lazy today, and it's a lease, so I didn't feel like doing work on a car I'm only going to have for another 6 months. Anyway, I keep my cars immaculate. Through Michigan winters and summers, I have been able to keep the appearance as it if it had just come off of the lot. The one time I take it to this place, the guy swings my door open to scan the VIN and it hits the keyboard part of the computer desk. It seemed really light so I didn't think much about it. As soon as I left the place, I made my way to the store and looked at the damage. Devastating. The scratch is about a half inch long, down to bare metal. He must have hit the metal frame that the keyboard was sitting on. Also, there was oil handprints all over the front of the car and on the hood. Now, I have to order a touch up kit and see if I can fix this. I'm really disappointed and I won't be back. I'll be going back to doing my own maintenance on my cars since these guys can't be careful enough to pay attention to what they are doing and don't clean up after themselves. read more

Valvoline Instant Oil Change - The nice scratch they put in my door. - Oil Change Stations Near Me - Warren, Michigan

Have to say these guys and gals were great. They were not overbearing trying to sell you something that you didn't want. I liked the cadences they did to make sure that they had every base covered. They were very polite and cordial. The only thing that is stopping me from giving them a perfect 5(wish I could give them a half star because this is not to much of a big deal), is that they didn't show me my dirty oil before they did my oil change. I would really like to give 4.5 stars. read more

This place is great. Ed the manager takes pride in his work and it was a pleasure seeing them work as a team

Being a girl, I can't express enough how much I love it here. Usually any other place takes advantage that I don't know anything about cars. This place is amazing. I love all staff members here. All so friendly!!! Everyone yells anything they are doing so everyone is on the same page. I come here for my oil changes and currently getting a radiator flush. I can't say it enough...I love it here!!! Highly recommend! Great job guys! read more

Everyone who helped me was really nice. The prices aren't the best you can get, but I can't even complain because I just get to chill in my car for 10 minutes and then leave. read more

Brought my daughters car here, I'm not sure of the young mans name but he was very helpful and informative. I didn't feel he was trying to up sell me but inform of possible issues that could happen over time which I appreciated. read more

Had to go back 2 times after oil change due to oil leaking all over my driveway. First time they said they wiped off the filter and that should do it. I asked them to tighten it.. they obviously didn't. Came back the next day and showed pictures of my driveway and told them it was still leaking. Was told that there was a "recall" and that I should take it to the dealership... car is a year old with 15,000 miles and there is NO recall. Was told that can't find anything wrong and have no idea why it's still leaking. I asked to just change the oil again and start over to see if it truly was a recall problem. Was told I would have to pay for another oil change. Ended up tightening the oil filter myself and it fixed the problem. Instead of working with me to try and solve the problem the manager made me feel like I was some dumb girl that probably it didn't know how to change a tire. Telling me to take it to the dealership cause he thinks he remembers a recall is ridiculous. Will NEVER EVER go back! read more

I have stopped going here. I have a newer car and have been conned into coming back every 3000 miles after purchasing full synthetic oil. My dad finally realized that I was being taken advantage of. My car recommends full synthetic be changed between 5000 and 7500. I will never go back to a Valvoline. The only reason I didn't go one star was because the staff was nice. read more

Best oil change place I've found, and I've tried quite a few. You'd think that an oil change would be simple, but three other places I've tried have all failed, including the local dealership. This shop is clean, the attendants and mechanics are professional and knowledgeable, and they've given me discounts every time I had my Jeep serviced. It's the only place I can honestly recommend for an oil change. Not the cheapest, but they get the job done right. read more

My family and I lived in SCS for about 18 years and this is the place we always come to for oil changes etc. The staff is very kind and helpful. Explain everything in very clear and understandable language. Best Valvoline I've ever been to! read more

One star for the particular Valvoline on Mack in Detroit. Service guy was sooooo hard to understand & wouldn't apply Groupon (apparently it DOES say you can't use day of purchase - but only in the super fine print... I should've known better). I really like these places but this location has a BAD team (IMO). Maybe I went on a bad day read more

This place is a scam! I've had not one but two full synthetic oil changes done here in the last two months on two different vehicles, that each cost over 75 bucks only to end up not even making it 900 miles before my oil light came on in both vehicles indicating low oil life, and when I checked both had almost no oil at all! Both vehicles are mechanically meticulously taken care of regularly, neither "burn" oil and neither leak oil. I called to speak with a manager was told one would call me back and I have yet to hear from there. Will never go there again! read more

Best service I've revived at an oil change business. They take care of the customers, while maintaining a safe working environment! My only gripe is how expensive it is I use synthetic oil and I can do it myself for $50. However, here they charge almost double. read more

Sadly, I was very disappointed in the high pressure sales tactics at this location. Having a fleet vehicle, so I am not paying for these services out of pocket. Nevertheless the staff submitted for certain service approval without my consent. Thankfully the set request was denied by my fleet company. I will never return to this location. Update - June 13th: I now have oil spots on my driveway from this 2019 Chevy equinox with 20,000 miles! I will keep you all posted after I take my car to a legitimate service station. read more

I have never had a bad experience here! Twice that I have gone the manager, Ed, has been training new employees. He does a great job, is very encouraging, but also makes sure that the trainees understand what is going on. Everyone is super helpful and cheery. Ed has done a great job managing this business and I always know I will be getting good service when I am here. read more

Great staff, professional and good with the discounts. I recommend when it's cold out and you don't want to do it yourself!

Oil change took a reasonable amount of time, and I had Excellent service! Plus their prices are Reasonable :) I'll always go back!

This is the best valvoline ever. The service is spectacular and management is superior. Ed is the manager and he is always looking out for his customers. I never feel taken advantage of here. read more

I am the type that actually enjoys changing my own oil. In this case. My hand tools were still and I was well overdue. The guys at this Valvoline were professional and quick. They made me aware of an issue with my heat shield and suggested if you preventative maintenance items. I'll also be experience was well worth the price. I may not be. here that often but I would direct anyone who is to make this their home oil change location. read more

Always fast and friendly. My son likes to go so he can watch them work and ask questions.