the best Home Depot there is . PATTI is the most wonderful lady I've ever met. She always remembers…read moremy sweet son Levi.

Apparently I HAVE to pick a rating, a one star is NOT my choice, Zero or less!…read moreThrough my company, A to Z Contractors LLC I have worked with the Home Depot for many years and have generally felt good about the service I've received. That is until my last kitchen cabinet order. When ordering $14,000+ of cabinets, the sales person mentioned that I would receive a discount on the counter if I ordered the top with the cabinets. That, as it turned out, was a very BIG MISTAKE! After receiving the cabinets two were damaged. After a few delays, I received the replacement cabinets, installed them and contacted the counter fabrication company referred by the Home Depot. It took almost 4 weeks to get them to measure the counter tops. The fabrication was to take 4-5 weeks. Here we are three months later and still no counter top. (Actually 14 weeks plus the 4 week measurement delay!) After about 8 weeks, I contacted my sales representative and she assured me that she would contact the installer and someone would contact me. NO CONTACT WITH ME OR MY COMPANY WAS MADE. Through numerous times that I was in the store, the sales associate assured me every time that she was in contact with the store manager who had contacted the regional manager and was in contact with the fabricator. Still no contact or communication from the fabricator or explanation from the Home Depot. Although the sales person has been sympathetic and has appeared to continue contacting the counter fabricator, I'm not sure what was done as resolution. Today I met with another sales associate and was going to cancel the top WHICH BECAUSE OF MY DISCOUNT, THAT WAS PASSED ON TO MY CUSTOMER I will now lose money by making up the difference in discounted cost as well as the increase in square foot costs. The salesman referred me to the store manager. Speaking with the store manager, who wanted NO PART OF MY "ATTITUDE" and was going to walk away from me as I went through the details of my fiasco, I was told that he was never informed about the delays or the details of this months long fiasco. Furthermore he informed me that no one had contacted anyone in authority (I.E. a regional manager) to resolve this problem. WHAT!!!!!!!!! Who's lying about the people contacted, the sales person or the manager? I'm not sure who to believe. Now I've lost future work with the customer who has cancelled ALL FUTURE AND RELATED PROJECTS which were originally scheduled in succession with the kitchen. I've lost money in replacement of the top which was ordered as a package, not to mention the referrals for future work which will not happen as well as my reputation as an on time and top quality construction company. Currently I am waiting on that store manager to contact me with some sort of resolution which he now says will be Sunday. We'll see if anyone contacts me. My advice is to NEVER ALLOW THE HOME DEPOT TO TALK YOU INTO A MULTIPLE ORDER OF COUNTER TOP AND CABINETS. ALWAYS FOLLOW THROUGH WITH SPEAKING TO SOMEONE OF AUTHORITY NOT JUST A SALES PERSON AND PUSH FOR RESPONSE. I give this experience at the Chardon Home Depot a ZERO star rating and the manager with the attitude who couldn't take my "attitude" even less. Steve/A to Z Contractors LLC

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

Very pleased with Fred's Appliance and would highly recommend. Corina was my technician she was on…read moretime, knowledgeable, respectful and was able to get my dishwasher up and running properly. Thanks Corina!

Freds technicians have been to my house nine times to fix my fridgerator freezer. the light in the…read morefreezer did not work when we bought it.i have been incredibly disappointed. when I thrived to contact the service manager, I had to leave three messages in order to get a call back. I've had to take several vacation days as well as pay friends and beg neighbors to meet the service technicians. The last time he came out, he told me that the part they needed hadn't come in yet. I asked why he couldn't have called me to tell me this so I didn't have to be at home. His response was that they had a meeting that morning and he was told to come out and tell me. i had taken the day off work for nothing! We have a joke in our house: how many visits does it take a service technician to fix a light bulb in a freezer. The answer will be ten if they get it fixed the next visit! Very disappointed in their service. pretty sure they just should have replaced it after six visits. They said no.

Sheely's IN AURORA is fantastic. We have been looking for a couch that is in stock for a long…read moretime. The service we received was fantastic and the showroom is beautiful. We left there this afternoon excited for the purchase we made. I would never hesitate to go back to THIS Sheely's location again. Jeannie was our Customer Service Rep. and I will forward her name onto anyone looking for Furniture. She made the experience so much easier. Very knowledgeable and professional. Thank you for everything! We will be back.

I can't say enough about the price and selection of quality furniture at Sheely's. There is a wide…read morevariety of well made pieces and my salesman Brian was the best. He let us roam and was not following us around like in some stores. Somehow he was always there though to give us stock information and suggest similar pieces. He was very pleasant and knowledgable and followed up on my delivery. I furnished an entire condo from Brian and I would do it again in a heartbeat! He's great and no Im not related to him!!

this is really Richard's Appliance.... great deals on appliances & super friendly/helpful service…read more New mattresses too. Tony is the guy at this location,. He helped me pick out everything I needed & gave me a great deal! Highly recommend. They do repair too....

Mark replaced the suspension rods in my Samsung washer and now it works perfectly! He was…read moreprofessional, friendly, and didn't leave any mess behind. His price was very reasonable, too. I highly recommend him!

Mark came out same day I called. Quickly determined my problem and gave me choices on how to…read moreproceed. I decided not to repair my unit and go with new. Mark would not take payment for his trouble. Will definitely go back to him if any other appliances have problems.