I called and received service the next day. After getting the part in a day later they were back out that following day to take care of the stove. For getting that excellent of service the value is there! Highly recommend them. read more

Great service and helped diagnose the issue quickly. I would definitely recommend them to others who are in need.

2/11/2026 - I originally called for service of my dryer on and then my oven fizzled out that evening. I called back the next day and added oven repairs to my appointment. Dryer repair was a quick, same day fix. Parts were ordered for my oven and repairs were schedule and completed based on parts delivery. Very happy to have both appliances back in working order! read more

Excellent communication setting up the appointment and letting me know when the tech was on his way. He got my dishwasher running properly, talked me through what he did, and discussed issues I may have in the future. The price of the service call seemed fair. They will definitely be my first call if I need appliance repair service in the future. read more

Called them to check noise in dryer. Kristian came as we had scheduled, right on time. Very pleasant and went right to work. Completed in approximately and hour and dryer back together and running. I would use them for any appliance repair. Fees are very fare. read more

When I have an appliance issues, I'm the type of person that will Google the symptoms in hopes of finding a solution. When my washing machine stopped working, I tried a host of internet-provided remedies with no luck. Blue Fox came as a recommendation, and based on the positive reviews here, calling them felt like a no-brainer. They quickly answered my call and we were able to setup an appointment within the week. Kristian was on-time and very fast at diagnosing the issue. He was patient, and answered all of my questions; even giving me some advice for repairing the washer down the road, should I need to. We determined that I needed a new part to get the machine running again. I was given what I felt was a fair quotation for the purchase and install of the new water pump. Kristian came back out the following week once the part was ordered and shipped. The washing machine was fixed in no time and runs better than ever. I would highly recommend Blue Fox for your appliance repair needs! I will continue to use them in the future if I ever run into something I can't fix myself. read more

Kristian and Trish were extremely helpful in making this appointment set up quick and easy. Though the news wasn't great, Kristian still was able to provide helpful advice in a trusted manner. read more

I just had the pleasure of doing business with this company! I was having some issues with my refrigerator and I wanted to deal with a local and family owned repairman. This husband and wife team are what every business should strive for. Competent, friendly, honest and forthright. Christian gave me his personal and professional opinion that will save me hundreds of dollars in repairs that I could have spent with a less than reputable provider. It is so refreshing to find people who honor integrity over just makin a "buck". I highly recommend doing business with them. I thank you again! read more

Yesterday, yes yesterday, I called Blue Fox to see how soon someone could come to my home to give me an idea what is wrong with my refrigerator. After speaking with Trisha, who by the way is beyond pleasant and friendly, she told me Kristian can be out tomorrow, yes tomorrow! I was advised I would receive a call when he was 15 minutes away. Got that call, and guess who showed up 15 minutes later? From the time of arrival to the time of departure Kristian was efficient and great explaining what exactly what the problem was. Oh did I mention Trisha mentioned on the phone, after I described the nature of the problem, Kristian will figure it out. He sure did! High marks for Blue Fox! read more

I initially called them to see if they serviced the Akron Ohio area and they do. The nice woman who answered the phone right away said they service most of NE Ohio. The ice maker in my refrigerator hasn't worked in a long time and I'm tired of manually making ice. The woman set me up with an appointment after clearly giving me a price breakdown of an initial visit, and said the technician Kristian would meet me at our appointed time and she'd call me when he's about 15 minutes away. On the day of my appointment the woman sure enough called me when Kristian was about 15 minutes out and he arrived exactly on time. Kristian was polite and well kept, introduced himself, and went right to work. It didn't take long for him to find what he thought was the issue and he kept me up to date with his findings as he worked. He said he'd call his wife - the nice woman on the phone - and she'd order the part he needed. He then told me that Blue Fox Appliance Repair was just him and his wife! I love small businesses and feel lucky to have stumbled on them. Trish, his wife, called me again to let me know the cost of the part and to set up another appointment time and day for the install. Once again she called me on the day of the install to let me know he was about 15 minutes away and Kristian indeed showed up right on time. Excellent service! Once again Kristian got right to work and only took about 30 minutes for his work. We talked a bit about his business and history as I wrote the check out and thanked him for his time and work as he left. The next day I was so excited to see ice cubes in my ice maker for the first time in a long time! Imagine my utter disappointment when as soon as I pushed the flap for ice a loud clunking sound emanated from the dispenser and that was it; no ice! I opened the fridge door and pulled out the ice tray and there was indeed some ice in there being made! I tried the flap a few more times but to no avail. I reluctantly called Blue Fox back but it was about 30 minutes outside of their business hours. Imagine my surprise when Trish called me at about 7:30pm that night from one of their kids' swim meets to tell me she spoke to Kristian and he'd be back out the next day to take a look at it! When he arrived the next day (after Trish's 15 minute prior call) he profusely apologized. I said it was no worry because what I initially called him for: the ice maker isn't making ice, was fixed. There IS ice. He said he should have pushed the flap but why would he? There was no ice to be dispensed when he left the other day. He pushed the flap for water to make sure water was getting to the ice maker. He just kept apologizing and saying he is very OCD and always wants to fix things perfectly the first time. He spent about 45 minutes at my house that day on the phone with his wife (presumably at her computer looking things up for him) and the Frigidaire support line. Who knows what caused the problem (perhaps having the ice maker shut off for so long?) but Kristian said per the Frigidaire tech's suggestion a computer motherboard of sorts needed replacing. Kristian was so apologetic he said he wouldn't charge me for his service visit, but just for the cost of the part. Trish called me later that day to confirm I wanted to order the part and to set up an install date and time. The day of the install, you already know the drill! Ha! Great service I tell ya! So Kristian shows up and gets right to work installing this motherboard. This install, however, seemed to take a lot longer than the others but it seems like it should have been the quickest one yet. After about a half hour Kristian came to get me and as he said "have a talk about your fridge". I'll spare you the details but basically the motherboard part didn't fix the overall issue my refrigerator was apparently suffering. He said he installed the motherboard and only partially got the ice dispenser to work but a partial fix isn't good enough for him. He gave me his personal opinion on the fridge and how at this point all possible solutions would just be costing more money and at some point the repairs would equal more than the cost of this used fridge itself. He told me that the motherboard didn't 100% fix my particular fridge's issue and that he took out the new one and put the old one back in the fridge. Apparently my fridge had bigger issues than just the ice maker not working. He had a frank discussion with me saying he can keep ordering parts to completely fix the ice dispenser but in his personal opinion it wouldn't be worth it since the cost to repair the fridge would be more than buying a new fridge all together. I agreed and he said he'd eat the cost of the motherboard part and not even charge me for it OR HIS TIME AND SERVICE for this visit either! I cannot give Blue Fox Repair enough positive feedback! I 100% recommend them to you for any repair issues you may be having! Thank you so much Blue Fox!!!! read more

This is my 2nd time using Blue Fox Appliance Repair. Our 20 yr old Maytag washer stopped working. Kristian came out and found that the pump was broken. He gave us his honest advice that it wasn't worth fixing at this point, and recommended we get a new one. He even let us know that in his experience, Speed Queen was the best washer we could buy, as they also make commercial units for laundromats. I highly recommend them and we will continue to call upon Blue Fox whenever we need appliance repairs. read more

This repair company is the best I have ever worked with. They are honest, helpful and offer fair pricing. I highly recommend using them for any appliance repairs you may need. read more

Response time for a quote is very fast! This husband/wife team have it going on.... I did not have to wait a long time for a service call, and he showed up right on time. They are excellent about the quote. They both helped me with my home warranty claim-they are very knowledgeable about that. The repair was completed in a timely manner and the work was excellent. Not only that, but they are both very nice people! I'm happy to recommend them to anyone. read more

I spoke with Trish and explained how my washing machine was acting, etc. Trish was very professional and knowledgeable of what I was describing. After discussing the age of my machine and the probability of what it might cost, we both agreed I would probably be better off purchasing a new machine. Honesty and integrity is all I can say. I have saved their contact information for future use. read more

Great service and I'm very pleased with the service. I would definitely recommend this company

I hardly ever leave Yelp reviews but Blue Fox totally deserves one! We've been having cooling issues with our fridge for several months now. First the freezer wouldn't keep things frozen, then the fridge wouldn't stay cold. We decided to call a repairman. Blue Fox was the ONLY company willing to give us a quote and check out our fridge. The other companies don't service Kenmore products because its made by LG. Kristian and Trish were so friendly, supportive, informative and helpful throughout the process! Kristian came to the house and patiently explained everything to me. He took his time and helped me understand about fridges. I learned so much about fridges! When he realized that it was a refrigerant leak (something that only AC companies could fix for a TON of money), he recommended that we buy a new fridge. He was so apologetic about having to deliver the news! He then gave us advice on fridges to avoid and local trustworthy businesses we could trust to buy from. All in all, it was a top tier customer service experience! It felt more like our friends were helping us out then complete strangers. We will never use a different company for our repair needs! Blue Fox has gained our trust and business! Thank you for being so amazing! read more

Thank you, Kristian and Trish ... your on point service and expertise rescued my Samsung Refrigerator.. Immediate response Clear diagnosis Reasonable costs Knowledge Friendliness !! read more

Personable, friendly, family-owned, reasonably-priced, and competent. And as an added bonus they like pets! What more could you ask for!

Highly recommend. They answer the phone when you call, they showed up on time and were able to fix the issue with our gas dryer. They were very upfront with pricing and took the time to explain what was wrong with the dryer. read more

Five stars easy. I would recommend this husband and wife run company to anyone. I was skeptical that all their ratings were legit but as hard as it is to maintain a full five stars, you can see why they do. Prompt communication and easy to book around my schedule. read more

Trust!!!!!! This company is built on trust !!!!! Kristian the co owner and who did the repairs was prompt and very respectful. He asked a lot of question to see what my issue were. He then took his time and examined the refrigerator which was not providing water or ice for 6 months. Kristian was very clean and his diagnostics were on point which saved me a lot of money. Blue fox could have charged me a lot more then they did but the issue was fixed fast and the work was not only efficient but Kristian explained what the issue were and what I can do to prevent this from happening in the future and how I can handle the problem myself. I trust this company and I will use and recommend them in he future. read more

Blue Fox exceeds all expectations Locally owned and operated is absolutely the best. They have Excellent customer service and you get the Red Carpet treatment by a superior technician. There is no one else I would even consider calling for Services. Don't you overlook this post you absolutely will not be disappointed.*** read more

Honest, knowledgeable, professional. Kristian was at my house within an hour after calling. He diagnosed my broken refrigerator within a couple minutes and determined it wouldn't be cost effective to fix. Bummed I need to buy a new refrigerator but glad I'm not just throwing money at something that would be unreliable. Highly recommend Blue Fox and will use them again. read more

Amazing service and speed. He came out and was honest about my dryer's situation and instead of trying to patch it up he said just buy a new one. He was also helpful with suggestions for the new dryer. The customer service was amazing as well. I would highly recommend them for any repair! read more

I highly recommend Blue Fox for all your needs. Not only is Blue Fox competent, but is the most personable and friendly company I have ever dealt with. Put your concerns aside and rely on this family owned to resolve any issues you may have. Dave A. Oceanside read more

My dryer was not working after an electrical storm. It was blinking and I was unable to turn it on or off. But after about 24 hours the dryer was working normally. But I still decided to have Blue Fox appliance come in and check it out. They were so honest and Couldn't really find anything wrong with it after several different inspections. They even inspected the wiring outside of the house and the inside of the house. It was money well spent I felt very confident and they were not trying to rip me off. I definitely recommend Blue Fox. read more

I wound up finding this company through Google. Christian arrived when he said he would. Although he could not find the source of the problem, it seems to have fixed itself the night before after being broken for 2 months, he was very professional. He took his time to think through the matter to double and triple check everything. Very kind and courteous. Will absolutely recommend and use again if needed. read more

I found Blue Fox based on Yelp reviews, and the 5 star reviews are definitely warranted. I sent a message via Yelp on Sunday and heard back right away. They were able to come out the next day and Kristian couldn't have been more through. He was really pleasant to deal with. He definitely goes by the "this is what I'd do if it were my house" mantra, which is refreshing. He basically talked me out of spending more money. I saved their magnet and info to use again next time I have an issue. read more

Blue Fox is now my 'go-to' for appliance repairs. Kristian came to my place on-time, was super friendly and professional. Trish was super helpful over the phone & on Yelp. I can't recommend these great people enough! read more

Oh my stars ... these guys are great. Had a cooktop go out the week before Thanksgiving. Called Sears Repair. They came out, looked at it for 3 min and claimed they couldn't find the model number and left. I call Blue Fox, explained everything to Trish. She had Kristian out on Monday, took him 1 min to find the model number, and he had it fixed in less than an hour. Saved my life. These folks are so nice. Have an issue - try them first. read more

This family owned business is the most honest and trustworthy I've ever encountered. A few years ago, I thought my microwave wasn't working. Kristian came out and pushed the door a certain way and the microwave was fine. I was embarassed, but he was so kind. No charge. Recently I have an oven that is not heating correctly. I called another applicance service and the technician told us to use a temperature guage my husband uses for his smoker for an hour and call him with the results. He charged us $65. When I called him to tell him the oven was heating 20 degrees lower, he never called back (I tried twice). I remembered Blue Fox from the microwave issue and Kristian came out. I told him what the other tech told us, but he proceeded to take the oven apart as best he could to diagnose the problem. He found that the oven needed to be pulled out completely to determine what kind of part I would need. He said that it was a two-person job and recommended another company he trusted. He would not accept any money even though he spent an hour on the oven. I will use Kristian for other appliances and I recommend you use him as well. No one comes close to the integrity he has in my opinion. Thank you Kristian and Trish. read more

I Called on a Saturday EARLY 8-11-18, after my GE Profile Refrigerator went BAD ORDER... B.O. (cop talk) Christian and his lovely realtor spouse were up to the challenge. Absolutely in spades. Not only are they both professional and knowledgeable - they are extremely HONEST. And boy, after several years in Southern California law enforcement (120 years in the immediate family and myself) that is REALLY RARE! I run a low profile herein: but, "You" can search me on google: Steven Wayne Knight... Look the bottom line is get the best you can ASAP and get a straight up legitimate answer to you problem no matter what it may be, RIGHT? If your appliance in B.O. (bad order - cop talk) then call BLUE FOX Appliance Repair and get your specific answer. CALL HERE FOLKS, JUST CALL HERE. And save yourself a LOT of GRIEF... read more

Came out the next day and took apart my dryer twice to make sure he found the problem, because I was already messing with it. Was a great guy and had great prices, very knowledgeable and professional and was in and out! read more

We needed our Samsung gas dryer repaired and called Blue Fox Appliance Repair and talked with Trish who was so nice and informative . Kristian came out the next day and fixed the dryer within an hour!!! This was the best and fastest service we have ever gotten so if you need an appliance repaired we highly recommend Blue Fox Appliance Repair!!!!!! Thank you for such AWESOME service!!!! read more

Was a pleasure working with Trish and Kristian - quick first response, scheduling was a breeze through e-mail, and plenty of lead time to prepare for Kristian's arrival (30 minutes). He diagnosed our refrigerator issue, gave us some make-sense recommendations that he would do on his own without going down a rabbit hole of sunk costs. Bottom line - Samsung refrigerators are crap! But, there are ways to deal with it, and Kristian gave us that guidance. We greatly appreciate the counsel that came with the repair and would highly recommend their services! read more

Kristian showed up exactly on time and gave us an honest assessment of our stove (didn't need maintenance at this time) when a lot of other repair companies would have found something to replace. We'll definitely be calling back if we have any other appliance issues. Thanks Kristian and Trish! read more

I rarely do yelp reviews - you really have to earn it with me. I called Trish who was wonderful - very upfront about costs, how they let you know about repairs, and then she was able to set it up so that we could have Kristian out the next day as it was my refrigerator that was having a problem. Kristian was on time, professional, knowledgeable, very personable and obviously hardworking. I love that they are a family owned small business that takes his work very seriously. He found the problem, showed me what needed to be done, repaired and cleaned up everything within an hour. I highly recommend Blue Fox! I am very grateful that he was recommended to me!!! I am a landlord, so a fair, honest, professional tradesman is very important to me. read more

Impeccable timing (visited our home the next day), professional dialogue (kept me well informed of everything while I was across the country), and conducted the repair on the spot with no need for parts or additional labor. Highly recommend Blue Fox Appliance for all of your repair needs. read more

AMAZING service! Will absolutely use them again! We had them come out to look at several appliances. Very thorough and fairly priced!

Excellent service. Company consists of Kristian and his wife Trish. Trish handles all the appointments; Kristian does repairs. Both have good customer service skills. Very happy with service performed from diagnosis and repair to clean up. If you love supporting small businesss as I do you will call them. I am recommending Blue Fox to all my friends. Pat read more