I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

They appear like nice people. I had 2 simple problems. They charged for a hour labor to fix-…read moreincredible and dishonest. Time to look for another mechanic.

this place is amazing everyone and there mother should go here I love there customer service is…read moreamazing labor rates are low and everyone was happy and ready to help.

I have been bringing my car to Jerry for years probably decades. Always fairly priced and honest…read more They do it all!! Thanks Jerry and family Blessings

Honest and caring. Appreciate their customer service. I trust these guys and that's something I…read morenever thought I'd say about an auto mechanic.

I had an ongoing issue with my car. after two other mechanics including the Destinstion Kia cosstly…read morevisits the mechanic here "Rich" honestly and professionally solved my ongoing problem. not only was the problem solved timely , the complete experience was positive in every way! customer service exceeded all expectations! looking for the BEst repair shop in the trinity area GOvHere!

Requested service was to replace my headlight assembly. Customer service is very professional and…read moreknowledgeable about their work. I had been to 3 different shops including the dealer for the vehicle and they were unable to diagnose the issue until I came here. They knew exactly what it needed to get my car back running properly. The value of their work is definitely top tier. I stopped in for a separate issue non related and they were able to assist me immediately and get me back on the road. I recommend this shop to anyone looking for explanations of the work being done, and the price is very reasonable for the work being done.

My experience with Vennard's is one of disappointment because I never received a response from them…read moreabout my message concerning brakes which Yelp sent. I was looking forward to patronizing a fair, honest and reasonably priced mechanic. Now I can't and will be looking elsewhere.

I've been coming here for seven years now. One of the first stations to start selling ethanol free…read moregas. Free air for your car or bike. Reasonably priced gas. Excellent repair shop. We've taken our BMW in for headlight replacement and oil change, as well as a friend's Acura for some minor repairs. Convenient location, have lunch at Druthers while they work on your car.