I have suffered for quite a while because I needed a new mattress, so I looked up reviews on Yelp…read moreto find a good place near me. Mattress Warehouse Durham had great reviews. I'm so glad I picked this place! Tonya, the manager, was extremely friendly and helpful! The computerized selector helped narrow down my choices. It was easy to select the mattress that fit my needs! I had a great experience here, and the bed I chose was also on sale! I highly recommend this place! Update: my bed was delivered first thing this morning, right on time! Delivery guys were super friendly!

Mattresses are all junky and cheap even if you pay $4000 salespeople might be good and don't know?…read more BUYERS STAY AWAY!!!!!!!

Best mattress and great delivery experience! I love our new…read moremattress and box spring. And even better was the delivery experience. They did not charge me extra to move my old bed frames and mattress to another room, and moved an old twin down to my garage. They also set up my new bed and attached the headboard. The pricing and sales help was fantastic too! Don't buy from anywhere else. These are made here in Raleigh ! #shoplocal my friends

The Original Mattress Factory has some extraordinary customer service…read more I hate customers like me. I'm not the kind who after making a researched decision changes my mind several times before the deal is done. But I did here, and customer service never gave attitude about it. There was a no pressure sales staff that allowed all the time I needed to look but yet remembered to periodically find me to ask if I had questions. I asked lots of questions, and in most cases, they volunteered info before I could ask: from where the mattresses were made (here in NC); where they sourced the materials (all over); and if the internal pads were really cotton (yes). They offered info I didn't know I needed either, like mattress dimensions and the weight of the mattress set. After picking out the set, arranging a delivery time (flexible times available), and making the payment, I had to change mattress specifications pre-delivery. My order was changed without a single eye-rolling, exasperated "we don't normally do this". And then, yet again pre-delivery, I called to ask about another change. Again, no hassle. I was won over by that experience alone. My changed order resulted in a small refund. While I tried to find things to make up for the price so there'd be no refund, OMF actually refunded the very small amount on the spot. And to top it off, the delivery people showed up when promised and were just as friendly and efficient as I could have hoped. Original Mattress Factory also offers a mattress-turning email reminder. That's going to be pretty useful to me since I never remember to do that.

I just purchased a GE range with the electric cord which is a separate purchase on a Wednesday The…read morescrew in the back of range was over tightened at factory and broke. I called the store spoke to the manager about the problem. I sent an email with photos. I have to wait till Saturday to maybe get someone to fix the problem meanwhile I'm without a stove. I told the manager I live 2 minutes away from the store. I'm very disappointed and not impressed. The sales people were nice but this situation should have been better handled.

Just received our new set of couches and I couldn't be more pleased with them!…read more Everyone from discount furniture was very helpful throughout the whole process, from selecting a couch- to the delivery. The women in the showroom were very knowledgeable & made the purchasing process seamless. The color couch we wanted was not something that was in stock & was going to take 6-8 weeks to be delivered, which we were fine with. They had plenty of other options that could have been delivered sooner but this was the one we really wanted. They had everything delivered to us within the given time frame! The gentlemen who delivered the couch were professional & efficient. It had been raining on the day of delivery so the ground was wet, but they got the couches in our back door and not a spot on them. Very reasonably priced furniture & a great team to assist you! We will definitely be stopping here first for any future furniture needs.

My fiancé and I stopped in after trying 3 other stores, and we were hoping for a sectional and…read moredining set that we could get sometime this month. Every other store had delivery for the sofas we wanted estimated for 8-12 weeks (Covid, back orders, pausing in manufacturing). We came into this store and began looking around. We saw a cute counter height table with stools at an very reasonable price (less than 500 for a table and 4 upholstered stools) and was in stock to be delivered on Monday (we bought on Saturday). We also purchased a sectional sofa and a lift top coffee table. The sofa was also available to be delivered and set up on Monday (two days from purchase!!). All items (full dining room set with 4 stools, large 3 piece sectional, and lift top coffee table) plus delivery came to just under 1800. They also have some financing options available as well! The folks who worked there were also incredibly helpful and worked with us to get the items we wanted as quickly as possible. I would 10000% return to this place for my furniture needs!

Erin provided excellent customer service and patience to help me find the right couch for my new…read moreapartment and the pricing was excellent for what you receive. Erin also helped me setup delivery of the furniture, and the delivery team was very pleasant to work with, while demonstrating clear profesionnalism with no damage to the furniture. I would highly recommend this place if you're looking for affordable but higher quality furniture, speaking as a recent college graduate with a limited budget. I would definitely shop here again.

Every employee I've interacted with at Raleigh Discount Furniture has been top-notch! The guys…read morethat delivered our furniture were very courteous and thorough, ensuring all our existing furniture was put back in original places and the new furniture they delivered was assembled properly and completely. I've purchased furniture from the big national retailers and never had as good of an experience as I did with these guys. The cost comparison to the big stores was much better as well. We will be using them for all our furniture needs moving forward no doubt.

John was sympathetic to a difficult situation and gave fantastic help with an exchange. The…read morecustomer definitely comes first in this business.

Anyone looking for a mattress in the Chapel Hill area I highly recommend you check this place out…read more Prices are very competitive with other chain stores in area. Plus the majority of their mattresses can be flipped which makes it an even better deal. Connor was the perfect salesman - not pushy, very knowledgeable, and a pleasure to be around, unlike many others we came across in our shopping experience. We also loved that fact that mattresses are made right in North Carolina!

Mattress Firm in Mebane has a great selection of mattresses and excellent customer service. Sales…read moremanager, Jason Clark, gave me immediate assistance and showed me the inventory I was interested in. I was searching for a reasonably priced and comfortable guest room mattress. Jason was very patient as I tested the options and gave me recommendations. He went above and beyond when I told him my price limitations and gave me an additional $150 off of my selected mattress during the sales event. I'm extremely grateful and confident in knowing my guests will be comfortable when they come to visit me. I ended up purchasing a Sleepy's by Sealy Medium Euro Top Mattress. The checking out process was simple and easy, and Jason helped me schedule the free door delivery service for the same week. Thanks Jason and Mattress Firm!

While the power was out today, the sweet young lady Shanecia who worked there (alone) let us in to…read morelook at mattresses. We were originally window shopping. But we ended up finding a mattress at a great price. She was so sweet and helpful in that dim and hot store! I have to say, she definitely deserves a raise. I hope her supervisor reads this!! Thank w shanecia !!!