Very unwelcoming and overwhelming! My car was towed there from an accident and instead of them…read moreassisting with explaining in a professional manner their protocol for releasing a vehicle or belongings, they (3 employees) bombarded me with asking who was going to pay for the tow and clean up fee. No sense of empathy at all, but more so approached me as if I was planning to get over on them or rob them as others have. The lady (Amy, I believe) even mentioned that they have cars there that still haven't been paid for. Unbeknownst to me and neither does that have anything to do with me, the energy and approach was rather aggressive than helpful. After speaking with my insurance agent, they then became a bit nicer and cooperative. They were so interested in the money that they forgot to have me sign release papers, so my car could be picked up and now they keep calling me... I drove 35 minutes to get there and will not return due to how I was treated.

Ridiculous storage fees. I couldn't pick up the car because I was out of state and they did not…read morecare and slapped a $750 storage fee on it.

Thanks to the team at Pro Audio who got my subs together. I came in because the subs i had started…read moremaking a humming noise. When the tech looked at the wiring the previous person had done he asked who did it because it was causing the amp to burn up. It was so hot to the touch. Hw suggested two packages for me to either replace the wiring and then keep the subs and amp or replace everything. I chose to replace everything and have him rewire. I dropped the car off around 12:30 and picked up my car by 5:30. I was able to keep the subs and amps to install in another car so that was also a plus. I will definitely come back here to bring my moms car to get her remote start installed.

Hi, I received service for a speaker system, as they…read morevideotaped my vehicle (upon servicing my truck). I wanted loudness. Upon receiving the finished product, I wanted it to be louder. However, it was explained to keep the volume within #23-25, otherwise the sound would be distorted. And depends on the song that's played. But I prefer louder. There was a glitch, after I advised of the glitch, they reviewed their video & was accountable for the glitch. Needless to say they corrected and explained to me what the problem was. I was soo relieved and grateful of their accountability and corrected the problem. That meant so much to me as a customer.. yes they valued me as a happy customer. They stood behind their work!! I was happy

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

These are the professionals -- as good as they get! The crew at Cusic not only were able to fix…read morethe things on my vehicle that another mechanic had botched up and/or not done, they did it right, for a fair price, and in a timely manner. Then, when an intermittent electrical problem left me dead in the driveway, the Cusic crew came out, located a problem that others hadn't diagnosed correctly, and fixed it in short order--again for a very fair price. Since then, I've taken "Big Red" back to them to have other work done, including an update from manual to power windows. I can not express my appreciation enough for them and the friend who referred them. These days, finding a mechanic shop that you can trust, without question, to know what they are doing and not rip you off is a rare treasure.

I've been going here since 1989. If you are looking for first-rate service and affordable prices…read moreby honest mechanics, look no further than Cusic's - serving St. Mary's / Southern Maryland almost FIFTY years. Shop local!

Just got my 2015 mitsubishi outlander sport back with tint on the windows great look and took care…read moreof what I asked for.i dropped the car off on wensday after work and Thursday around 1 pm they were done and called me I would definitely recommend them to anyone looking for tint or sound.the price was actually affordable if your lookinging to do so 2 years ago they did the sound system on my 2003 Mazda b-2300 and the system still kicks to this day great guys and fast work

Platinum motorsports is by far the best place to take your vehicle for almost anything especially…read moreaudio. Tony,lb,Juan and Aaron are all very knowledgeable. Ive been coming to them for years. Recently i was in a car accident and out of work so my dumbass tried to save a few bucks and took my car elsewhere. Long story short my truck sounded like shit. So I did the only thing I knew to do. I called Tony at Platinum. He looked into it and found out alot of things were done wrong. He took the tine to speak to me about options giving ne a max price which he did not go over. He spent several days wrapping our wires that were wired wrong re installing everything properly. Then gave me advice on how to build the perfect system. And steps to take to get it done. When I picked my truck up dat bitch slapped sounded incredibly clear and crisp through every speaker. It was so loud and clear I decided I wanted more bass to go with the vocals. So his recommendation was swapped out the amp i had for the jbl. So I came back a few days later and had that done night and day difference. I will be going back to get more done. Platinum motorsports over any other audio or wheel shop in maryland. Cleanest work ive ever seen and they make you feel like family.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

BEWARE…read more KEY MECHANICS IN WALDORF TOTALED MY CAR https://m.facebook.com/keymechanics/ https://keymechanics.com/ 1/18/22 Drop vehicle off with new engine to have installed 1/30/22 8am Told my vehicle is ready for pick up. Get it the shop vehicle is not ready. 1/30/22 8pm They bring vehicle to my home that night car is leaking something all over the ground. They take it back 1/31/22 Told car is ready again take it for a test drive check engine light comes on car stars losing power. 2/1/22 Told vehicle is ready again this time the engine sound like it's about to fly out the car. The mechanic broke motor mount. 2/6/22 10am Told vehicle is completed. This time test drive and brake light, abs and traction control. I tell them Monday I will be coming to get it and take it elsewhere for a inspection. 2/6/22 7:30pm get a call the mechanic was in coming out of THE SUPER 8 MOTEL IN WALDORF PULLED OUT IN FRONT A TRACTOR TRAILOR!! The partner of the owner goes by P.J was on site asked if we had full coverage and stated the mechanic is a independent contractor who was driving my car after hours so they are not liable. This for I received my insurance deductible of 500 dollars. The owner Keon Wilson says he will reimburse me my 4,767.88 for my engine however I have not received it or any information on when or how I will be reimbursed. Just excuses! I asked why the business insurance is not paying for it? He said "because the vehicle was not in the shop at the time of the incident, the mechanic a independent contractor who was driving the vehicle after hours that's where the problem comes up". So now I'm out of a vehicle , 4760 for the engine not to mention the 1,000 I spent on tires new tires. The mechanic/driver provided our insurance to the state trooper (this is now a at fault accident on my insurance). I am mad as hell!! This is going to be a long drawn out process in court now. Please beware and stay away from Key mechanics in Waldorf md!!

Thank you to Brandon and Valerie for staying after close and making sure my car would get me home…read moresafe!

The staff was knowledgeable and very helpful throughout the repair process. Kept me informed about…read morewhat was going on, best practices, and the timeframe, and everything turned out well. The cost of the services was affordable considering the service. Would definitely bring my vehicles back.

The prices for the services offered could be absolutely more reasonable for the people of bryans…read moreroad. They are the only reasons the doors are still open. And if you go pack a lunch or have a ride on standby to come get you. Your car will be there for a MINIMUM of 3 hours, even for an OIL CHANGE, yes you have been warned. But some of the techs are cool, can't lie. Good Luck!!

Refused to patch a tire on a Tesla because it would void the warranty, told them it wasn't true but…read morestill refused. Bought a jack from Napa and fixed it in the driveway.