There are TONS of off road stores out there but this is a good rock solid place that treats you…read moreright and doesn't strive to bleed you dry (it's a money out enough just owning a Jeep) . Guys were super fair, well priced, great selection, and one of the biggest things is that they get you in for service quickly. I didn't have a six week waiting period like some places. Check these guys out, they will do you right!! Highly recommend!

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.

Ok, I've found my new repair shop. I took a car there this morning and was extremely pleased with…read morethe service. I'm donating this car to someone in need and when I told Todd at the service desk that, he called the mechanic to come up and tell me what absolutely needed to be done vs. what was a "nice to have". They have great service at a fair price, and are customer-focused. And the place is immaculately clean. They are first-come first-serve so get there early for faster turnaround. Kudos to Todd and the whole team.

Great place get your car worked on. They're very honest the prices are reasonable and they don't…read moreput things on your car that that don't need to be on there. Their quality of work is through the roof. We have three vehicles and they have worked on one of them and we are very pleased with their work couldn't ask for a better place and better people they're very trustworthy. I pray blessings over their business that they will succeed and be abundantly in Jesus's name.

My experience with Parkway started when my other shop didn't want to work on the 1968 Olds 98 455…read moreRocket convertible that I won in a charity raffle. Too big, too old, my other shop only did foreign. They did recommend Parkway. I found Parkway to be honest straight up people who treat you right. They put new brakes, brakelines, tuned the carb and much more. Their prices were good, and I always felt like they were taking good care of my classic car. They well earned my trust. They are on Central Parkway and convenient to anyone downtown or hillside.

Came here to get a used tire to replace a pretty warped rear tire. The place really isn't THAT bad…read morelooking. They have nice painted signs and the workers are the best. They are polite, they are prompt, they are honest, and they are quick. We called ahead to ask if they had the size I needed and when we got there, the swap was hassle free. Cost us 25$ plus tax and 3$ for the tire disposal. We were in and out in less than 15 minutes. Convenient, fast, and genuine. Awesome place!!

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

Jacobs has serviced all of my vehicles since 1986 just 3 years after I moved back to Cincinnati…read morearea. I needed someone who had the integrity and equipment and training to work on vehicles that I could no longer handle due to all the electronics. Jacobs was recommended to me and after a couple of visits I learned that I was getting thorough reviews and then some extra tips about what to watch out for in coming months. I have never been overcharged, I have always been treated fair, when problems came back (infrequent) they were handled without question (except helping to diagnose the issue at hand). When I need to get my car in for a repair I can always write a letter about what I need done, call the current owner Tom who maintains the integrity of Jacobs operation, and drop my cars off and the keys in the drop box. I could not be happier with their service they are a hidden treasure on the east side. I almost hate to put this in for fear of block myself out of service time. But Tom and his guys deserve all the credit. :)

Made appointment for a Wednesday morning. Dropped my car off the night before. Blower motor not…read moreworking, top radiator hose/connector was broke and oil change. Told them i think it might me a short somewhere in the wiring. Received excuses for 3 days, why they couldnt get started on my car. That friday, told them i needed my car, or i would need to take it elsewhere, as i had to work on Monday. Ended up getting a rental car/additional $200. Charged $1000 for so called repairs. 2 fuses replaced, radiator connection replaced, oil change complete. Brand new blower motor shorted out. Quoted additional $350 to replace blower motor. Didnt have money. Replaced it myself. 2 Days later, blower motor went out again. Called them, was told all wiring was checked. IT WAS NOT. Bring it back in. No thank you. Took it to Steves Car Care, by Buckwheat road. Wiring harness was bad, shorting out the resistor and new blower motor. Jocobs DID NOT offer anything to fix THEIR mistake. Cost me an additional $740.00. I do NOT recommend this place.

I've been taking our cars here for years. Presently we have a 2010 Honda crv and a 2023 passport…read more Both are great cars particularly the 2010. Never have the slightest issues. The guys at the Garage are the best. Always are timely and reliable. May never buy anything but a Honda CRV. Unless I find a Volkswagen Karmann Chia

Excellent work performed by this establishment. I have an older car that I use just to go back and…read moreforth from work. I usually do all my automotive repairs and maintenance. However I got into a pickle and had to have an exhaust manifold replaced on an F150. Tough job and the studs are guaranteed to to break. I didn't want to tackle it. The Garage took care of it no problems and for a very reasonable price. Old girl runs like a Swiss watch now. Seriously, if you need honest, reasonable automotive repair work completed, look no further.

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

Best kept secret for used auto parts. Clean, well organized, and good prices on used auto parts…read more Bought a motor here was very good shape no issues.

They sold me two tires that were patched up I mean I only paid 15$ a piece for them but it was a…read morewaste of time cuz I had to return them. When I went to return them I had my autistic son with me and my son was being kinda loud, he was crying and the owner looked at me and said can you step outside cuz I can't hear the person I'm talking to on the phone. Totally disrespectful and rude! I will never go back there again!