Our entire family goes to Peace Eyecare. When a provider can give fantastic care to each member of…read moreour family and have us all smiling on the way out the door, you know they're doing something right. In addition to their insanely high quality examinations, their customer care and follow up service is unmatched. Case in point - their team recently were able to fix an unbelievably bent and damaged frame we brought in, expecting to have to purchase a new replacement. But, 15 minutes later, we were on our way, with glasses that were restored to nearly like new condition! Can't promise similar miracles ALL the time, but I can promise you will not be disappointed if you choose Peace Eyecare for your vision needs. There is no better provider in Middle TN!

I wish I could give them more than just 5 stars!!! From the moment I walked in the door at the…read moreFranklin, TN location, both Cecelia and Alyssa were extremely welcoming and treated me like I was a regular patient. Caring, very helpful and made my experience 12+ stars! I've only gone to your walk-in optometrists (Visionworks, etc.) and I've never felt like I do at Dr. Peace's. Other offices try to sale you their glasses and are quit pushy to say the least. Going to Dr. Peace was a COMPLETELY different experience. Dr. Peace taught me more about my prescription and eyes than any optometrist that I've seen in 33 years. He is honest and pleasant to around. The first exam was extremely quick and I was in and out in no time. Being as busy as we all can be, its hard to wait and be patient. :) We ordered a trial pair of contacts (first time attempting to wear them vs. glasses) and they came in very quick. They called and scheduled an appointment for me to come in an learn how to put them in, etc. etc. Again, Cecelia and Alyssa were AMAZING!!! Alyssa was very informative on the contact process and educated me so well on how to use them. No wait when I walked in, she had my contacts ready to rock and roll. Best experience yet and I can't wait till my next annual exam! Actually look forward to those things now. Thanks you to the staff who opened me up to a whole new world with contacts and having the best customer service around!! Highly recommend!

My husband and I have been patients since Precision opened in Mount Juliet. Both Dr. Amber and her…read morehusband are amazing Doctors. I would highly recommend them for all of your eye needs. Jeff and Tammie Willis

This office was able to get us in a week from calling, which was helpful! They also did really well…read morewith our 2 year old. They tried to have fun lights to distract him. Definitely recommend it for littles!

I used to go here. I have paid over thousands of dollars for eyeglasses and cringe when I found out…read morei could get same or better glasses at an online store like zeelool for $70/pair. Their prices are waaaay inflated. They also charged $1000 for a visit I thought I needed, come to find out it was definitely not the norm and extremely inflated. My tipping point, why I quit going... is bc they are inconsistent in their pricing. At first a visit was $160, then when I checked out, I only owed $40, that's good but...the doctor who knew exactly what I needed bc he sold contacts to me before and knew that's what I was currently wearing didn't give me my contacts prescription, that's ok I just call and ask for it..,nope...that will be $75 extra dollars. He knew I wasn't getting my contacts through him so he charged more. Get it together people! Charge same amount to every customer. You don't get to pick who gets charged more bc their instance pays you less or they decide to save money and get their contacts cheaper elsewhere. Quit taking advantage of people! SHAME!

I've been going here for two years and received good care. However today, I was put on a machine…read morethat took a bright flash picture of each eye. After the end of the exam I was told I owed $39 for this procedure. I should have been given the choice for this and told it was not covered by insurance.

I have been very surprised to find that many eyeglass stores do not offer repairs in any capacity…read more After checking several, this is the first one that confirmed they offer repair. In fact, I was thrilled that they did repairs on about five pairs of my glasses, right as I was standing there. Excellent service and obviously an expertly run shop... very happy to have found them.

I sat on my glasses and broke one of my hinges. With only one pair of glasses and a license with…read morevisual restrictions I was in sad shape. With my lenses suspended from the nose cushions, I found my way to Milam's. I was saved, walking out 15 minutes later, fully rebuilt with a smile on my face. If I could only clone this customer service my bitchy resting face would be forever cured. Cudos to Milam optical

We had a great experience! Carl D, He was very professional, efficient, and got us in and out in a…read moretimely manner. What really stood out was his attention to detail and customer service. We were dehydrated, and before we even had to ask, he kindly provided us with water. It's clear that he genuinely cares about his customers and goes above and beyond to make sure they are comfortable. I highly recommend his services and would definitely return in the future!

I was in dire need of getting my eyes rechecked as my bifocals weren't up to par anymore…read more I was a little annoyed as I had an appointment and was there on time, but 3 other people were taken before me. When I finally got to the pre-test 45 minutes later, I was greeted by a nice young lady, Kelly, who took care of me 2 years ago. She was apologetic as they were running late. No worries after the apology. Then I finally got my eyes tested by another Dr. that I did not know. She has a soft voice and, as I am going deaf asked her to please use her outside, softball voice. We had a good chuckle on that. Well, my eyes had changed, but she was very helpful in explaining why and the pictures she took of my eyes she explained the dark spots. I was worried about how much just the eye exam was going to cost as I don't have vision insurance and wasn't ready to buy new glasses yet. To my surprise, the exam was pretty inexpensive. Only $59.00. Would I go back again? Absolutely. The clientele was very helpful and understanding and very nice.

I am extremely disappointed with my recent experience at Gillispie Eye Care. I went in yesterday…read moreand waited over an hour and 10 minutes to see the doctor. For the record, the doctor himself was great. However, everything that happened after my exam felt disorganized and chaotic. It seemed they were running behind schedule, and I ended up being there during their lunch break. No other customers were present, yet I felt rushed and pressured into purchasing expensive glasses (to wear over contacts for work) as well as a year's supply of contacts. By the time I left, I had spent $646.20 with insurance and honestly felt sick to my stomach about it. Within 24 hours, I called to cancel my orders because that total is simply too expensive for me right now. I was told a 30% "return fee" would still apply, even though I had nothing to physically return since the order had not been fulfilled. That means I paid $347.90 for an eye exam that should have cost around $95. It is frustrating and disappointing to see a business operate this way. My advice: Be very cautious before making any purchases here and do your research on prices ahead of time.

I've been going to Gillispie Eye Care for the past 15+ years and honestly can't say enough good…read morethings about them. The staff is just awesome - they really know their stuff and always take good care of you. Plus, they're great with kids, which makes it so much easier when I bring my family in. The place is always very clean (which I love and appreciate ), and getting there is a breeze. The parking lot is right there, so you don't have to deal with any hassle. Take it from someone who's been going here forever - you'll be in good hands at Gillispie eye care.

Ok, been looking for a new Eye Dr, was never happy with my last glasses, Dr and staff. Friend…read morereferred me to Dr Thomas at New Vision in Franklin. Staff is so knowledgable and helpful! Got discount too! Good frame selection. Can't wait for my new glasses and to be able to see again!!!

Love Dr Thomas and his staff. Fast (never wait more than 5 minutes to get in) and he is so…read moreknowledgable. Really loved my whole experience. Highly recommend!!

This is a great staff and they are all professional in terms of helping. I would recommend going…read moreback and they have a lot of options for frames.

Dr. Goolsby and her staff were kind, and professional. They were very welcoming for my first visit…read more. I will definitely be returning for future eye care visits.