Saint Joseph's gives excellent care. The food is very good and of a much better quality than other…read morefacilities. It is one of the few facilities that I've encountered that smells fresh and clean.

I worked here many years ago, the management was terrible, they are not all about the patients as…read morethey should be. My grandpa was at this establishment for 2-3 days and contracted a virus and the facility did not inform us once that it was going around, I found out myself and had to inform my family and the hospital in which he was staying that he needed to be tested. The facility called us and we're more concerned about whether or not they could give his bed up rather than asking how he is doing. Do not recommend this facility AT ALL from personal views of working there to having family members in the facility. If you are looking for a GREAT local nursing home PLEASE refer to Mansfield Center for Nursing and Rehab.

I enjoy giving quality care to my clients and working at pansyhome care. I truly enjoy working with…read moreLogan and Ashley also just getting to know Heather the staff is great I love the communication they give working here.

From day one and on, I found each staff member to be professional, engaging, knowledgeable and…read morekind. As a nurse, we can be a little critical, and Pansy Home care is the group to work with for your loved one. The communication is fantastic. No surprises. The staff assigned to my sister is unbelievable. Even other agencies that have come to her home have commented that they are impressed with the staff from Pansy. Highly recommend them.

Place is a jok. PT has no clue. They had emergency menus made up because the ran out of food!…read moreNobody here on weekends. Leaves my 98 year old mother in bed all day.

Kind, caring staff that always work exceptionally hard. Beautiful facility always kept sparkling…read moreclean beautiful grounds outside and great care provided by educated staff.

We could not have been happier with the are our mother had at Colebrook. The staff were excellent…read moreand so caring. Scott the Director and Laura the Assistant Director could not be more helpful every single time we have a question, they have an answer. It is incredible how happy everyone is who works there and the residence alike.

This place is a nightmare and deserves 0 stars. It's overpriced for the conditions, and staff they…read morehired are brats with attitude, nurses barely do their jobs, staff gets mad at the residents for interrupting their do-nothing shift, owner is delusional, absolutely 0 consideration for part-time staff, and during covid they had kitchen workers ENTER THE BEDROOMS OF RESIDENTS to deliver meals and claimed that this would "stop the spread of the virus." About 2 weeks after, every kitchen staff member got sick with covid. These people don't use their heads. Absolutely awful. If you love your elders, don't stick them in this rotting hellhole. They also forced covid vaccinations on the employees with the threat of job termination.

Msny Thsnks to the amazing staff and administration at Suffield House. Specisl callout to Wing B…read morewhere I rehabbed for 2 weeks and a very special thank you to the Therapy staff. very knowledgeable and goal oriented for their patients. When challenged to prepare me to travel cross/country to get home, they developed and carried out a recovery plsn for my 2 broken legs that got me back to Montana in one piece ready to continue rehabbing. Very professional yet caring and compassionate. Cannot say enough.about the quality of care I received!

I recently was a patient for 5 weeks at the Suffield House. My rehabilitation experience was…read moreexceptional. The nursing care, food, physical and occupational therapy, were wonderful. I had previously been a patient in two other Connecticut rehab facilities, and found Suffield House was by far the best. Estelle Lech

This is a high quality agency that I am proud to work for. I've been a CNA for 28 years, worked for…read moremany different agencies and this one by far holds such a soft spot in my heart. The owner - her name is Nancy - She actually goes out to the clients home does the meet & greet with the potential care giver. Not many agencies actually care about their staff as well as checking up on the care we give. It's a family based organization that is unlike any agency out here. If you are looking for a high quality professional caregiver for your loved one - this is the place to call. Hands down better than any other agency here in CT. Just to show you how much I love this agency I just graduated with my RN and I am still working as a CNA for this company! I will continue to work here because I never experienced an agency like this one! If you get me as your caregiver- your loved one will be in great hands. I hope to meet you!

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

Definitely a mixed bag here. Because I've seen so many negative reviews of this place, I feel…read morecompelled to review the positive - my relative has been here nearly 20 years. She requires an enormous amount of care and is a difficult personality. Other than a period when this place was run by a psycho named Tanya, the staff has learned how to treat my relative, is enormously patient with her, and has kept her healthy, alive, and well. Zero falls. Zero infections. They call me if they find even the tiniest scrape on her. This is NO small feat given how long she has been there, and through the pandemic no less. The downside is that there is very little communication and because turnover is so high just when I will get to know that one person handles one thing, that person is gone, and I've got no update as to whom I should now contact. Voice mails and emails normally go unanswered. There are supposed to be monthly case reviews however it's very sporadic and random. I'm also supposed to get quarterly statements about her money in her account but haven't received one in ages. I also don't think the residents are EVER taken anywhere. At all. The last trip I can remember was like 10 years ago. To a Walmart. But there are very nice grounds, and the rooms are large and comfortable. Like I say, mixed bag. Could probably do better and could definitely do worse.

Harrington Court is a cheery and welcoming place. The staff is always so helpful and friendly…read more Leeanne, the staff receptionist is friendly and knowledgeable - keeps the place running!