My sister, who is a special needs adult, recently needed rehab services after a hospital stay. We…read morehad a difficult time finding a facility in her immediate area that was willing to accept her due to her special needs, but not Wadsworth, they welcomed her with open arms. Staff was very eager learn and to be educated on her diagnosis' and the best ways to support her so she could return to her home as soon as possible. Everyone from the front desk staff to the nurses, rehab specialists and social workers treated her with nothing but kindness, caring and respect. I have never encountered a rehab facility like this where it was so obvious that they put the patient as a priority while accommodating all their needs. I would definitely recommend Wadsworth as a five star facility. They did not disappoint!

Rehab, fair quality of care get ignored or have to wait long periods of time, just sitting ,food…read moreis not the greatest. Administration is cold and distant. Very sad .

I only have wonderful things to say about Apple Rehab! My mom stayed in this facility for many,…read moremany months and was so well treated and cared for. The staff is very knowledgeable, friendly, caring, helpful, attentive and made sure all of her needs were met. The employees at the rehab became like her new family and treated her so well. I believe this really attributed to her recovery because she was getting so much attention and from people that genuinely care. I was there often and different staff members would be in and out of the room for her PT and OT therapy, delivering her medications, checking on her comfort and needs and just to make sure she was doing well. Seeing all the attention she received made me feel relieved with our choice of her staying at Apple Middletown. I am so glad I did not make my decision based on the reviews and I visited and toured the property. We were very impressed with the facility and everything it offered for a person in need of long term care. My mom enjoyed all of the activities that were available and never once complained about her being there. She loved the meals and always looked forward to the next. Actually she did not want to return home when she was stable enough to leave. As a small business owner and rely solely on reviews for my business...I often see people will go out of their way to post a negative review but it is not as common to take the time to post positive ones. I believe in giving credit when credit is due and will take the time to share positive experiences for a business that goes beyond your expectations. Thank you Apple...you really made a huge difference in my mom's recovery.

I worked at Apple Rehab in Middletown, and based on my experience, I would not recommend this…read morefacility. There were ongoing staffing issues that made it difficult to provide residents with the level of care they deserved. It often felt like employees were expected to do more than was realistically possible, which created a stressful environment for both staff and residents. I was also disappointed by how concerns were handled. In my experience, problems were often brushed aside instead of being addressed openly. Over time, employee benefits and incentives also seemed to be reduced, which hurt morale and made staff feel undervalued. The residents deserve compassionate, well-supported care, and the staff deserve the resources and support needed to provide it. I truly hope meaningful changes are made for everyone's sake. If you're considering this facility for a loved one or as a place to work, I encourage you to do thorough research and ask plenty of questions before making a decision. My experience left me feeling that the facility prioritized appearances over addressing the issues that staff and residents were facing!!!

NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

My 86-year-old mother came to the "short stay" wing here, following a second hip surgery. She could…read morebarely move. She desperately needed compassion and understanding. What she received instead was neglect and taunting abuse by many staff members, nurses and even the supervisors. To this day, she continues to have nightmares about the treatment that she received. I am a retired professional, the 24-hour home caregiver, and the legal health care representative for my mother, since 2008. Throughout her nine (9) surgeries and falls spanning that time, with many of those requiring a skilled nursing care stay, *never* has there been an experience like this. I was present every day here for the two months that she suffered, so I am a direct eyewitness. All of the incidents that she (and I, as her advocate) endured, I have thoroughly documented as they had happened--and am seriously considering reaching out to a higher authority, for some kind of guidance. These incidents are possibly illegal, and are definitely inhumane. Despite it all, high praise goes to: Doctor Maggie, who is a true angel; nurses Robin and Vanessa; physical therapists Katie and Courtney; and aides Rachel, Leanne, Cheryl, Vera, and Jovi. Without their support and hard work, my mother would have given up the will in this facility, and passed away. Generally speaking, my mother was ignored or put down, whenever she truly needed help...sometimes she would have to wait for hours.... *I* was dismissed or frowned upon, whenever I attempted to *get* her help... The automatic response was usually (and angrily) "when I am finished with all the other patients, I will go to your mother's room". This was said to me over and over. It was even said to me one Saturday, when my mother almost fell on the floor and I cried "emergency"!! However, most of the time, the help never came. There is clearly a severe staff shortage. Those few dedicated aides try to make up for all of the others, working their fingers to the bone....The food is slop, cold, and not fit for human consumption. Staff members admitted that much of the food is "recycled" from patient to patient, and even from floor to floor. We were not even aware that there was a "choice" for her meals, until almost two weeks in, and she seldom received what she ordered.....There is a potent burning and roasting smell, whose fumes continually came through my mother's closed window, day and night. Her throat suffered. These fumes had a habit of frequently setting off the fire alarms. An aide told that there is a florist next door which burns things, but no other staff ever mentions it.....There are rumors that wicca is practiced here among certain staff members and long-time patients. Somebody at Hartford Hospital who used to work here did mention a "tiger room". When my mother first arrived, the sheets were thrown off the bed onto the floor by a supervisor who seemed irritated that she was there. Her room did not have a phone. When I asked for one to be hooked up, the supervisor then tested a call --my caller ID said "scam likely"!....The following morning, the line had been "corrected" and it appeared normal. We were then informed by a social worker that my mother was to be moved to a different room. When asked why, one of the nurses said, "because her roommate complained about her." Why was my mother, who has suffered two broken hips and two knee replacements, being carted around the floor like a criminal? I noticed that many patients with severe memory loss are brought into the "short stay" wing. This should not be allowed, imo. One morning, I came in to find her crying. One of the night aides had tormented her. The aide scolded her and said, "You are a racist! Everybody on this floor is talking about you. You are the very last person that we serve, because you are such a racist". This set my mother back emotionally severely, in her recovery efforts. Upon reporting this, we were informed that this aide was simply "given some training". Afterwards, a "pain management" person declared that he was changing my mother's meds to something lesser, even though we had tried that before. I suggested using a less frequent dosage of her current medication, but he would not listen. I protested--and he declared that if I did not pipe down, he would "have me thrown out of the building." Exact words. Yes....I would have actually been forcibly removed, for simply exercising my legal right to advocate for my parent's needs. The last straw came when a different night aide had taunted my mother. Next morning, she was was crying hysterically. Upon reporting this, we were told that because she filed a second complaint, *two aides* needed to go into her room at all times...Clear retaliation. We were told, "it is to protect our staff, as well as the patient". A private call to the social worker, resulted in her bringing five top staff into the room, in intimidation. I was reprimanded for complaining too often.

This place is a $h*t hole in every aspect. No proper management or care for patients even after a…read moremajor neck surgery. Patients left to fend for themselves. Better off being home, do not let your love ones come here!

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

My 103 year old mother has been here since spring 2019 (with a summer off in Nantucket). We have…read morebeen very impressed with the personalized service from all the staff, including professional care from the nurses. My mother had to recover from a fall and staff worked closely with my family to make sure that my mother got the care she needed to recover as much of her activities as possible in a safe and appropriate manner. The facility seems more like a Marriott than an assisted living facility. The food is surprisingly good, including wine at dinner. There are smaller private dining areas for family events, which we have used for than once. I could not imagine my mother at any other facility. I sleep well at night knowing my mother is safe and just five minutes away. The pool table is great too... Kent Jarrell

From the owner: Welcome to the Commonwealth Senior Living at Haddam! We offer Assisted Living and Memory Care, all…read morenestled along the scenic Connecticut River Valley. Step inside our well-appointed, traditional, New England-style community to find a full range of offerings for a healthy, fulfilling life. One that offers a maintenance-free, enriching lifestyle that allows the opportunity and time to pursue your passions while living as independently as possible. Our residents also love spending time outside in our beautiful courtyards, many walking paths, and breathtaking grounds.