Dr. Thomas Lowe has exceptional bedside manner. He's down to earth makes you feel very comfortable…read morewith any questions. He's very patient with you. Excellent care all around. I highly recommend him.

I had a serious case of iron deficiency anemia and was looking for a hematologist to work with when…read moreI came across Dr Lowe. He's calm, thorough, friendly and explains things well. I feel safe and well cared for by him, and most of the IV team upstairs. I definitely recommend him.

The best breast oncologist hands down…read more Perfect in every way. He took care of my wife and still is in her ongoing treatment in the best way.

Dr. Chan is remarkable! He is an expert of experts in the treatment of breast cancer. I was…read moreblessed to find a doctor that is not only highly regarded as an expert in his field, but also compassionate and empathetic. He is patient and explained things that were complicated in simple ways so I had a thorough understanding. We are blessed to have Dr. Chan and his staff in the South Bay! I can't recommend him enough. Thank you Dr. Chan and go Bruins!

I had a great experience at Dr. Mirhashemi's office and with his team. I was referred for a large…read moreovarian cyst, endometriosis and painful cycles. My first appointment I waited 1 hour, which I see people have issue with on the reviews. The truth is- sometimes specialized care takes time. If you have questions for the care team you expect them to take time with you. The one hour wait is not an issue when you consider this isa surgical office that sometimes has pop up emergency patients. The office was kind to me when I checked in. I saw the Dr. who answered all my questions and had an immediate plan of care going into the appointment. Then I sat with Evelyn to schedule. She is wonderful! So clear and assuring in her demeanor and very knowledgeable about insurance policies. She was also so easy to reach when I had questions post scheduling. Another shout out to Natalie who helped me with all the confusing paperwork that was needed by my work for time off. I don't think I could have figured it out without her! Im still healing, but I feel like I was taken great care of and so lucky to have Dr. Mirhashemi operate on me given his expertise in his field. It seems like it was quite the procedure and he was able to complete it all laparoscopic, something a lesser surgeon could not.

Dr. Mirhashemi is simply amazing. He's kind he listens to you. You can look at his face when he's…read moretalking and you know he cares he's an excellent doctor technically and also has tremendous bedside manner. He made me feel at ease and he made me give up all the anxiety I had he saved my life. I recommend him with every bone in my body. He's one in 1 million if you get him for your Doctor. You're very very lucky.

Dr. Jilani is an excellent doctor. He is very positive person... a very smart doctor and is very…read morehelpful in this most difficult time. Thank you for answering my questions. Thank you for you care and compassion. 5 star all the way

Very thoughtful and good in explanation. He doesn't hurry and answers questions. Very good facility…read moreand staff

I had laparoscopic hiatal hernia surgery (paraesophageal hernia repair with mesh and Nissen…read morefundoplication!). As I told Dr. Bhayani at my first post-op visit 3 weeks later: "I've had haircuts that were more traumatic!" Absolutely no pain at any time. Complete relief of my symptoms (severe heartburn). It couldn't have been easier or more successful. The office was very thorough and efficient walking me through the pre and post-op processes.

On my very first appointment, Dr Bhayani took his time, explained my situation thoroughly as he…read morecould best see it based on previous doctors assesments. He was incredibly kind. Never once did I feel rushed. I left reassured he had a handle on it and that I was in good hands. He recommended and Exploratory surgery to confirm his suspicions. He was right in his initial gut feeling. On my postop appointment he shared photos of areas that had been of concern to my Gastro Dr and Radiologist ,who read my CT ,and revealed that there were no twists in my colon ,and assured me that I was not in danger of a potential bowel obstruction. He took his time again explaining everything. I left with a sigh of relief.

I saw Dr Taylor for 2+ years and had several surgeries done by him. Unfortunately, my case is…read moreoutside of his specialty (RVE) and he advised after my last surgery that if it doesn't work, he doesn't know what else he could do for me, so I have reached the point where I need to consult with an Endo specialist surgeon(s). I really appreciate Dr Taylor's candidness, willingness to listen, and his ability to admit when something was outside of his realm of expertise. Thank you for everything you tried to fix me (and shout out to Gloriella & Natalie for all your help & support too)! As a side note, the office does do everything manually (no MyChart, email, etc) which makes things less convenient and there is usually a substantial wait for appointments, but otherwise you're in good hands!

I made an appointment for a culposcopy with Dr. Taylor after I was told it was going to be 7 months…read morebefore I could see the doctor I was referred to. I was absolutely shocked to see the facility when I walked in. It looked more like a back alley clinic. Half of the forms had handwritten places to sign and it was PACKED in a tiny room. My regular doc is at the main Providence facility, so I expected it to be similar since this is also Providence. Dr. Taylor is a butcher. I have never in my life undergone such excruciating pain during a culpo. I have 10 tattoos and a very high pain threshold and was begging him to stop. At one point, I almost passed out and his response was, "just pass out, you're on a table." When I asked how long the extreme pain would go he said "I don't know" and looked at the nurse. There was absolutely NO bedside manner or consideration of the fact that if a 40 year old woman is writhing in pain, something might be wrong. 7 hours later, I'm still in immense pain.

I don't think the care was completely openly honest about what type of treatment my husband was…read moregetting. I think that we thought it would heal. In reality the cancer kept returning every 5 to five to six months.

My husband has been going to Dr Horodner for years and we love not only his bedside manner and…read moreability to think outside the box, but he gives us the pros and cons of treatments that are realistic to our situation. I was given a diagnosis through City of Hope and I went there for surgery. However, when it came to needing a doctor to discuss options and then to continue my care, I never considered going to anyone else as Dr Horodner is our guy. I am a nurse and have first hand knowledge of many great ones to go to, but through my whole scary ordeal, I knew that the one known, solid person that I trusted since before all of this was Dr Horodner. I've not once regretted my choice and we love him.

Outstanding doctor and fantastic group working there. I'm very happy to have him as my oncology…read more The office is beautiful. It is a very comforting feeling as soon as you walk in. I'm blessed to have Dr. Cheung as my oncologist! Thank you.

Dr. Cheung is an outstanding doctor. Very welcoming and easy to talk to. He listens to you and asks…read moreif you have any other questions or concerns. He is reassuring and takes his time to listen to your medical issues. Be does not rush you and is very personal. Highly recommend.

Before my wife started her treatment, she was very worried due to her lack of english. But the…read morenurses' and feont desk ladies kindness broke down that barrier for her. Every time she receive care, she feel truly touched and supported. Thank you for your compassion and for giving her strength during this journey. Also, Dr. V is the best!!! She is thorough in explaining everything and following up with her has been a breeze.

My experiences with City of Hope were by far my best healthcare experiences of my life. Upon…read morearrival, I was greeted by very sweet and welcoming Tiffany, who went above and beyond making me feel welcomed, informed of what to expect and appreciated. I also had similar excellent experiences with Marisela also at the reception desk and from nurse Karina. Dr. Nguyen by far exceeded my expectations in many ways. He was extremely patient and listened to everything I said, asking questions for clarity in between, making me feel very informed, safe and no longer worried about the upcoming surgery. He spent about an hour with me, taking time to explain everything about my condition, treatment and surgery. He actually provided a much better solution than the first provider and doctor that I went to regarding my condition, a solution that involves much less surgery and will allow part of the condition to heal naturally with a dietary supplement while allowing for much better end-result and much less likely to have the condition return and need surgery again. Throughout the process, it was very evident that he truly cared about me and my care. This was especially evident after he looked at my chart and completed intake forms where he noticed that my mother and maternal grandmother both passed after battles with cancer. Since I lost my beloved mother at the young age of 46 when I was just 23, one of her last wishes was for me to be genetically screened for cancer since it runs in our family. I am now almost 50 and have asked many doctors over the years for this testing and none thought it was necessary. Dr. Nguyen actually suggested and recommended that I get genetic testing, specifically because of the rare adrenal cancer that my mom suffered from, I didn't even have a chance to ask and he already recommended what I have been wanting for close to three decades, fulfilling my late mother's request. He is truly a remarkable physician and is an incredible asset to City of Hope and its patients and I am forever grateful to have him for my upcoming surgery and for allowing me to be able to do genetic testing so I can prevent any potential cancers due to genetics. I highly recommend Dr. Nguyen to anyone in need of oncology or surgery in his respective areas of service.

I had an extremely frustrating experience trying to schedule an oncology appointment for my mother…read morethrough this provider. Over several days, we dealt with repeated communication failures, lost information, excessive hold times, and multiple disconnected calls. One scheduler named Jasmine behaved unprofessionally during the call, including singing/humming while assisting us, and ultimately disconnected the call after we expressed frustration with the process. When I called her direct line again, she kept rerouting me to keep me on hold and then she picked up and disconnected the call by hanging up on me again. After filing a complaint through my mother's insurance provider (Medicaid), the office apologized during a three-way call and promised that a supervisor named Adrianna would contact us the same day. That callback never happened. At this point, I will be filing a complaint through my mom's primary insurance provider (Medicare) and other oversight agencies. At a time when families are already under stress trying to coordinate medical care, this level of communication and professionalism is unacceptable. I hope management takes these complaints seriously and improves how patients and caregivers are treated.

I hate having to call this place because I never get a response after speaking with their team on…read morethe phone for answers to questions .They offer a text option, used it and no response. They take down messages, no one calls back I've been waiting for a call back for a week now. Their disregard for responding to messages makes me feel like what I'm going through is no big deal, like I'm a bother. Their staff is nice, in person and the NP is good, I've never seen a doctor there, again I'm assuming it's because my cancer isn't as "bad" as other cancers. Doesn't make it any less scary when it's your first time though.