I would like to thank Courtney. She truly was awesome. Answered every one of my questions. Went out of her way to make sure that the glasses were what I was looking for. We tried on over two dozen pairs. I explained to Courtney. I was in need of some formal evening wear glasses. Again, thank you so much. read more

This place is truly the best! The service is amazing, and every staff member is helpful, kind, and welcoming. I've been coming here for years and have seen Dr. Shah every time. Courtney at the front has always been amazing and has never made me feel pressured into anything. (Side note: if you can't say no to the add ons, that's a YOU problem.) They are simply just presenting options and doing their job. There was only 1 time that I said no to any add ons because I had the same thought I'm sure many people have "do I really need this?" and once I received them, I realized how much it makes a difference! They offer a huge selection of frames, from basic styles to high-end designer brands - there's something for everyone. I've tried other places after moving away from Elk Grove, but nothing compares. As long as I'm in the Sacramento area, I'll happily go the extra distance to keep coming here. read more

I do NOT want to talk to Ai when I book an eye appointment. I want to speak with a person. I'm sure many more hang up when they hear that infuriating Ai agent answer the phone. You're welcome for the review and feedback. read more

We like Dr Shah. He's funny and share good information. However, the lady named,Stacy who helped afterwards with frames and payment just ruined the whole experience. I told her I like them to charge the bill to Eyemed via our health insurance. Her attitude was terrible. She said that our copay will.be a lot more which I said that will be fine. She still went ahead and charged it via VSP while the the front desk person was checking for us. Our copay with our health insurance for the eye exam was $5. Then she said she didn't know. Why was she so pushy and made me and insisting that we use VSP. She made me so angry. read more

[3.5/5] I think the Doctors are extremely personable. I often times feel as though things are being ordered and/or up-charged for the sake of billing insurance and wanting to get additional money out of the patient. Many people may not feel comfortable (or question) declining the services or upgrades to glasses, especially when the people are so nice. This can lead to money being spent that isn't absolutely necessary. This is why I continue to return, although I do not know that I would recommend without the above caveat. read more

I have avoided updating my Rx for a hot minute, I'm sure because I didn't want to accept the next stage of the aging process. Dr. Shah and the ladies at Axis were so kind and patient with my high maintenance questions and helped my find a super cute pair of frames that I can't wait to get. As a side note, while waiting I noticed all the extra efforts in the exam room. Extra seating for family, complimentary charging stations with all the cords. They asked if i needed something to drink or a snack... it was just a very pleasant place. read more

I got my glasses there for 6 or 7 years. They provided good service once there. My problem is that is impossible to make an appointment with them unless you are willing to wait a month or two to be seen. and I just don't have time for that. read more

Dr Shah has been my family optometrist for 12 years now, he's taken care of our eyes very well! I still remember Dr Shah consoling my young self that glasses can be some of the implications of growing older, in a way that a 12 year old can understand. He is always seen enthusiastic, passionate/knowledgeable in his field, and has a humble character. From in the door, and out, the process is quick and efficient. You're not kept waiting long. As a patient, I remained well informed about what was going on, and felt involved in deciding treatment plan(s). This gives great insight on how good of a provider he is! He doesn't pencil-whip together a Rx and call it a day (ahem, big box stores), but dives deeper into what the patient needs for their use as an individual. Today, we still count on him to ensure crisp vision!! read more

Look no further this is where you go to get your glasses in Elk grove.Don't let the glasses on display fool you, they have a lot more in back. This place has quite a large selection. But more importantly the people are all friendly helpful and the speed that I got my two pairs of glasses back was amazingly fast! read more

Axis Eye Optometric Group - Great selection - Optometrists Near Me - Elk Grove, California

I've been coming to Axis for well over 4 years. Idk how I have not posted a review yet... this is by far the best Optomitrist office I have ever been to. Staff has always been consistently friendly and helpful. The office is always clean and cheerful. Dr. Shah is a breath of fresh air. He is very easy going and down to earth. He makes you feel like you're hanging out with a friend who checks your eyes out every so often... lol. They have a great selection of eyewear and are very accommodating. I have recommended Axis to my friends and family. I am grateful for local businesses like this. read more

I've been coming to Axis for a few years now. I've always been seen by Dr. Ami and she's wonderful, very thorough, knowledgeable and professional. Overall all the staff members I've came across are very friendly. Nothings changed in the years I've been coming here and that's in a good way. Always exceptional service. I highly recommend Axis for your optometry needs. Thank you Dr. Ami and staff! read more

Wanted to do a quick update! Dr. Shah is absolutely phenomenal! I had issues with my lenses due to it drooping down and got back to me in a day with setting up and appointment and getting into the office the next week! He is absolutely phenomenal and I would recommend him every time. His team is also phenomenal as always. Just a quick update, the office is just as great during a pandemic as before if not better. Much love! Steven read more

My family have been going to Axis Eye for all our optometry needs for almost a decade! They are open 6 days a week with varying times which makes it convenient with my schedule and driving the kids around. They have a large selection of frames and lens choices. We appreciate that they find the best pricing for the insurance plan. They even give us information about rebates! Their staff are super friendly and makes the effort to get to know their clients. Axis Eye have improved their staffing and workflow to speed up waiting and exams. We typically have our appointments on-time and do not wait more than 10 minutes for drop-ins and pick ups. Scheduling is easy too! After an exam, they have accommodated us with temporary/sample contacts to make it through until the main order arrives. Try them out. read more

Axis Eye Optometric Group - My daughter receiving her yearly eye check up. - Optometrists Near Me - Elk Grove, California

I am so happy my eyeglasses are great they really did knock it out of the park it is like HD vision and with my sight challenges he took such care to help me see as well as I can at my age . Outstanding!! read more

I walked in and asked if they have frames like mine, the woman very rudely snapped at me "I'm not an optometrist, I don't know. Men's glasses are over there" without even looking up. I turned around and walked out. read more

Amazing, amazing , amazing . My whole family is seen here ranging from myself to my infant. Very family oriented especially since it is run by husband and wife. Both of them are wonderful and make my kids feel right at home. The attentiveness when it comes to our eyes changing and what we can do to strengthen them seems to be at the forefront. Also tons of frames to choose from which is a plus because most optometrist are limited! Highly recommend and hope they stay open for a long time. read more

Great friendly staff! They are Very helpful and knowledgeable. The facility well organized and well maintained with vibrant atmosphere. Dr. Shah is funny and extremely caring. Explain all details about our visit and what to expect. I couldn't be more pleased with our visit. read more

I have been with Axis for years and have to admit that their staff, cleanliness, safety measures, customer service and the doctors are as good as it gets. They still require that everyone qear a mask, which I respect and adhere to while at their site. They don't seem to ever disappoint and are quick with answers and solutions for eye care. I highly recommend Dr. Shah!! read more

Both Dr. Shahs are friendly, knowledgeable, and caring. When you get an examination, each of them spend some time with you, thoroughly asking and answering questions. You do not feel like you're moving down the assembly line, like you may at other offices. Some of the other reviewers have noted that Dr. Viraj likes to talk. That's true. He's a social guy. If that's not how you roll, though, Dr. Ami is also very competent and caring--she just doesn't talk as much. Between the two of them, you'll be able to find someone who is excellent and your level of communication comfort. As for buying glasses there...If your prescription doesn't change too much, the drs. may say that you can make do with your old glasses for another year. They have lots of choices that work with your insurance, and they do try to steer you into frames that fit your budget and work best with your insurance. If you do buy something, Julie does a great job making sure that whatever you do choose will fit. read more

This is a small office in the front area, but very nice. A modern decor with clean lines. The ladies at the counter are very helpful and nice. I first walked in to check the place out and asked questions before I actually made the appointment. I made the appointment with Dr. Shah. First...they had you fill out the paperwork. ( Normal questions @ any appointments ) The eye test that my insurance covered was the basics. If I wanted a few extra checks I had to pay a little extra. I opted for an upgrade. During the eye exam, the doctor asked several questions to make sure I was happy. He had great manners. Very personable and polite. So when I was picking out my frames...the doctor picked out a few for me to check out. My old frames seem to be too tight by my ears. I checked out several other frames to make sure what looked the best and comfortable. The poor lady who was taking care of all the paperwork and my frames was super patient with me. Big BONUS for not making me feel rushed. Oooooh...if you check in on Yelp, you get a free "Eyewear Care Kit". Pretty awesome!! It consist of a bottle of eyeglass spray cleaner and a cleaning cloth with a bonus eye glass screw driver. Yippee!!! Overall...I loved my experience. Great staff. Very professional. Minus a star for taking a bit to get your glasses and pricey. ( It's not like going to Lenscrafters where there is a in-house eye glass staff. They send it out. ) read more

Axis Eye Optometric Group - Cool eye poster... - Optometrists Near Me - Elk Grove, California

After a terrible experience at Stanton Optical, I decided to try Axis and I'm soooo glad I did. The doctors are amazing! The doctor helped me pick the best glasses for my skin color, face shape, and eye color! Talk about a guest experience, this place has it it all. Great doctors, helpful staff with great attitudes, and a great selections of frames! They have frames for every budget! The selections were so good I couldn't pick just one. I decided to go with Tiffany and Tom Ford frames. The sunglass collection was also amazing. I will definitely be back before summer to pick up another pair. read more

Absolutely the best eye doctor I have ever been to!!! Dr. Shah is one of the most knowledgeable, friendly, and charismatic doctors I've ever come across, have never felt uncomfortable under his care (unlike some other doctors I have seen elsewhere), not to mention the rest of the staff is professional, friendly, and kind! Julie is especially amazing and will always go the extra mile for you as well. They truly treat each and every one of their patients with the top priority and respect, as well as catering to any specific needs or concerns! If you've had trouble in the past with finding the right eye doctor, go here!!!! read more

I will never change my eye doctor again! After going to Kaiser optometry, I decided to get a second opinion. I've always had really bad vision in one eye and it has never improved. It actually got worse. Dr. Viraj Shah is the only doctor who made me feel like he genuinely wanted to help me. He recommended to wear contacts in one eye and I've been wearing it for two years now. Yesterday, I came in to get new sunglasses. The staff checked me in and advised I look around while waiting for the doctor. I noticed that all staff were wearing masks and hand sanitizer was available for the patients. They also advised me after trying sunglasses to place them on the table so they can wipe it down (glad to know they are taking precautions seriously). I chose some sunglasses that were okay but I did not really love them. It was my turn for my eye exam and after, I met with another staff member to go over sunglasses. To my surprise, she already had several selections of sunglasses that she thought I may like. This saved me so much time because I am very indecisive. From the many optometry places I've been to, I have not been to a place where they take care of their patients like this. Then, it was my turn to see Dr. Vinaj. With the many patients he sees, he is pretty good at maintaining a relationship with his patients. The most amazing news is that my eye has improved! From my first visit to my last visit, the staff has always been exceptional! The doctor has such a positive and encouraging outlook that it is shown within his staff. They are very welcoming, friendly and helpful. They are always willing to make it work for you both with your health and finances. It is a very family oriented environment. I am very appreciative with the staff and Dr. Viraj that they have gained my trust as their patient. During my visit, I got new polarized sunglasses, a year supply of contacts, and a mail-in-rebate! Also, check in and you'll get a free eye care kit! I came out a happy camper! read more

Friendly personnel staff and comfortable atmosphere Today my son and I both recieved eye exams. Our doctor was very nice talked more then I expected. But he wants to make sure he dials you into focus.(pun) Really the entire staff that works there is very friendly very accommodating. They accepted our insurance plan. And was able to help us with what our insurance covers and what it didn't. My son didn't need glasses. It turns out. I do so I purchased my frames and also my safety glasses as well from them. read more

Axis Eye Optometric Group - Axis eye optical group lobby - Optometrists Near Me - Elk Grove, California

My first original experience a year+ ago was good. This past year, NO SO MUCH!! How in the world are you going to notify me THREE different times in over a span of 6-8months and each time my wife and myself came in to pick up my new Carrera frames YOU GUYS HAD IT WRONG. First time wrong frame, 2nd time wrong model, 3rd time, RIGHT NOW as I'm writing this in the parking lot. You tell me to come up, and no frames once again, just let he case! How in the world does this happen. I was hoping 3rd was the charm. NOPE!! 4th has my wife and I finding a new optometry location. You would think after inconveniencing me THREE times, you'd offer credit to pick a new pair same price range maybe different brand. NOPE!! Just. Sorry.. that's not a good customer experience at all! Hey Doc, you may want to think about new training and process development for issues like this. That didn't happen just once to me, but three times! I'm over here walking around with glasses that are put together with HOT GLUE cuz you guys can't figure out inventory or fulfillment management. My Lord I hope the 4th time around I'll get my frames!! read more

My daughter asked me to take my granddaughter to the eye doctor, this is my first time here at Axis Eye Optometric Group. This place is so clean and nice. It has a good amount of frames to choose from. A lot of name brands such as Michael Kors, Coach, and more. The staff here is very knowledgeable and nice. I highly recommend coming to this location. read more

I have been here for over 5 years now and have always had a great experience. Employees are very friendly and helpful.100% recommended this place if you're looking for reliable eyecare! read more

The Doctors and staff at this office are always so kind and friendly. I always get great service and open honest information regarding my and my family's needs. read more

This was my 2nd annual eye exam with Dr. Viraj Shah, and his interaction with you as a patient shows how much he enjoys what he does. He's cheerful, very observant and explains what is going on with your eyes. In my case I have dry eyes, and he recommended 2 eye drops, one to deal with the dryness and the other for allergy relief. To show me how it would feel he placed a drop in each eye for dryness, and it immediately helped with the dryness and my vision was clearer. He treats you as more than just a patient, he also treats you as an individual. He is personable, friendly, and funny. The rest of his staff is very nice and professional, from the receptionist who checks you in to the lady who does the eye tests and Optomap and then to Julie who patiently helped me pick out frames. They are all there to help you take care of your eyes. I'm truly impressed at how well run Axis Eye Optometry is and how each person working there respect you as an individual. If you're looking for a place to take care of your eyes and vision needs with wonderful customer service then Axis Eye is your go-to place! read more

I came here after being seen by another practice wanting a second opinion. They squeezed me into their schedule and in fact my vision was far from 20/20. The selection of frames they have is amazing they range from $$$ to $ which is great to have frames in everyones budget. I personally love to have designer frames and they have SEVERAL which I love. Many surrounding offices have a very few to select from or are very over priced. I'm very happy to have came and got my second opinion. They doctors make you feel like your right at home. read more

Absolutely love this practice !!! My son who's 6 years old was completely terrified of seeing an eye doctor but Dr Shah made him so comfortable! I would 10/10 recommend this practice! The whole staff was patient with us and made the whole experience enjoyable! read more

I've been coming here ever since I was little and when they had the nugget location. it's the best place to get anything glasses or contacts or anything of that matter done. Dr. Shah is the best around in the industry along with his whole team. They are very friendly and look out for your best interest. I think I've been going here for 14 years now and I'll continue. Thank you for always providing the best service and trust I appreciate you guys a ton :) read more

I switched to Dr. Viraj Shah from a place I had been going to for many years and am happy I did. Compared to where I went before, he really went the extra mile to ensure I had the optimal glasses and frames, as well as new contact lenses. He's always been positive and friendly, take time to explain things, and the staff have been professional. read more

what can I say, Dr. Shah is awesome! Smart, caring and funny! Couldn't ask for more!

I needed a good eye doctor and I found one. This office is fantastic. You will love it. Expert Customer Service. Very knowledgeable and caring. I'll go no where else. read more

Axis Eye Optometric Group - Front desk staff - Optometrists Near Me - Elk Grove, California

We are incredibly grateful to Dr. Shah and his entire staff! My family has been going to Axis Eye for over six years. By far Dr. Shah is an amazing human being! His staff are consummate professionals, all of whom bring their own specialties and skill sets for a positive experience. A huge thank you to all at Axis! read more

I was dreading this year's eye exam because I am now *shudder* 40 years old, and had begun the classic sign of aging: holding anything with small print at arm's length to read it. I couldn't imagine using little reading glasses ALREADY! I was reassured once I had my exam with Dr. Viraj Shah, who discovered that my previous optometrist in St. Louis had overcorrected my contact lenses. He found a more comfortable pair of lenses, replacing my uncomfortable and thick Coopervision lenses with soft, permeable Bausch & Lomb ULTRA contacts and reduced the power in both eyes. Voila! My eyes felt more comfortable and most importantly, could see close up without the aid of reading glasses. Although most eye exams are dry and boring, I appreciated Dr. Shah's friendly and witty manner, which felt like I was chatting with an energetic friend. He was able to converse on an array of subjects which astounded me. His mind flitted and fluttered from subject to subject seamlessly, all the while explaining how and why my eyes see as they do. He went out of his way to make me feel comfortable and satisfied with my experience at his office. I brought my partner with me during my second visit and he was also kind to her, incorporating her into his ever flowing conversation. She liked him so much that she will be his next new patient. The friendliness does not stop at Dr. Shah, however. His staff is all very warm and helpful, from the front desk associates to the opticians. I was especially impressed with the optician who broke down the cost of my visit, including the frames I was eyeing, and ensured that I did not spend 1 penny more than I intended. Yes, initially she did try to upsell me when she could, such as suggesting add-ons to a pair of glasses that would never see the outside of my home or hotel room, but once I insisted on keeping them cheap, she helped me save money the best she could. I found the prices at Axis fairly comparable to other optometric offices. I have VSP and chose frames that would be fully covered. Yes, I had to forgo the super-swanky frames but got a decent pair of Armani Exchange frames with lenses that cost about $80. My contacts had a rebate which reduced the cost of a 1 year supply to around $60! My contact lens exam was not covered at $60, but my medical dilated exam was, which is the case with most if not all optometrists' offices. For me, the cost is fully worth the quality of eye care I receive at Axis. read more

Axis Eye Optometric Group - Nice seating area! - Optometrists Near Me - Elk Grove, California

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A very friendly, professional staff and Doctors. Update to date tests and facilities. Been using them for years! read more

I bought my glasses and frames from them a few years back and they were fine except that the ones that were supposed to be findable with an app no longer worked .i ordered new lenses for my old frames. It's taking three weeks and I'm without my glasses lots of headaches and waiting. read more

I switched to Axis Eye last year after being dissatisfied with my optometry office of twenty years. Parking is easy as they're located in an large Raley's shopping center. Appointments are easily made over the phone. Text reminders are available if you choose to opt in. I find them helpful. They contact you via text when your glasses are ready as well. Dr. Shah is second to none. He's engaging, friendly, helpful, intelligent, and thoughtful. I pay less here than my old office for an better quality exam. If you hate getting your eyes dilated as much as I do, I highly suggest their other option. While it does come at a small cost, it's worth it in many ways. For one you don't have to deal with your eyes being dilated. Secondly, it allows them to keep better track of your eye health. The office is clean and well organized. The staff are friendly and helpful. I didn't feel rushed at all when I was looking for new glasses. I'm a little picky and they were patient with me. They're the perfect example of an business that doesn't take their customers for granted and treat people the way they'd like to be treated. I'll be a customer here for as long as I'm able to. read more