I would have loved to try this salon. Called in on a Monday mid afternoon to find out their hours…read moreand requested an appointment. They asked what type of appointment. Manicure and pedicure. Well, asked for anytime this week and they said none available. No walk in offers and not a single appointment for this week. Sorry, but the lack of availability does not make me want to seek your services.

What a nice shop! This was my first time going to Polished. Got a pedi this morning by Jennifer and…read moreit was wonderful! Clean shop, relaxing vibe, convenient location, ample parking and very personable staff. Great prices and nice selection of regular nail polish colors besides the no-chip selections. Appointments are a good idea and I was taken right on time. I will go here from now on for my pedi.

Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

I got the gel polish manicure and showed her a picture of what I wanted done. She did really well,…read moreand I'm very happy with how my nails turned out. She really put her all into this set, and I'm so overly grateful for the effort and time she took to do this for me. I love how she asks if I like something before I stick my hand in the Uv nail lamp. I love that my opinion matters to her, and we had a lot of good conversations together as well. She's really nice, and the environment was very clean as well. The vibe was lovely.

The best nail salon in town! I wish, I could give her 10 stars! Josie is truly amazing. I love…read morehow attentive she was while doing my nails. She explains everything she does and educates you about healthy nail care. If you're looking for a nail salon, give her a try. You won't be disappointed! My nails look gorgeous!

My husband and I wanted to get a mani and pedi before Thanksgiving. We decided to give LA Nails a…read moretry. We were not disappointed. The staff were extremely pleasant, friendly, and listened to what we wanted. The massage was great, with firm pressure and the mani and pedi were great. We would definitely return again for this treat.

Got my nails done there yesterday got a short simple French tip and the woman kept falling asleep…read morewhile doing my nails, filing very very hard and pulling my arm instead of asking me to move my hand closer. My hands hurt from how rough she was doing my nails.

The owner is amazing which is a nail tech as well and the sweet woman that does the amazing nail…read moredesigns is also very friendly and awesome at her job. I have felt welcome in there from day one and don't feel like I am rushed like a number. This is unlike any other nail salon they make it to where you want to come back and you get amazing service and they do an amazing job.

I believe I found the perfect nail salon for me. I take pride in my nails and I love the manicure…read moreand pedicure service here. They also do really cute nail designs which is some thing I have not found common here in Bowling Green. I also like the music that they play in the salon it's a nice getaway place. i everything is neat and clean.

They were busy. Lots of stations. But the Wait time 2 hours. Ack. You can put your name on the…read morelist and come back later though. Prices seemed mid.

The lady Sofia was elegant and demure and did my nails exactly how I wanted them. Originally, I…read morewould have given five stars and back every two weeks. However, two days after I paid $100 for solar nails and tipped accordingly a nail popped off. I gave it Credence- things happen. One day later another nail popped off like lee press on nails. I did go in however to get the first one fixed and they did do it with a bunch of questioning and no apology. The second nail that popped off a day later I decided time to find a new place:(

Visited today for a pedicure and was placed in a chair right away . I had not been here before and…read morethe cost of the services that I wanted were explained which I find rare When I visit nail salons . The person that did my pedicure was attentive and did a thorough job, I never felt like she was rushing. Will definitely return.

Great service! Last visit the color did not work as I had imagined, so the nail tech assisted me…read morewith a combination that worked! I really appreciated her going the extra mile!