Rude service. On the phone. Ignored me as a customer then when I ask to see a pc he wonyts take it…read moreout of the case. Don't waste your time or money. Way to many more cooperative and friendly establishments

Asked about a product and was told i could only be sold one, fine i get it supply is low. When i…read moreasked for price he said he does not give prices over the phone and then proceeded to just hang up on me. Customer service could use improvement. When i went in to buy the product i asked if i could purchase more and was told he has a regular who comes in weekly and that he has to take care of them. Well great i wont become a regular of your shop anytime soon!!

Double the price of almost everything else that Kratom shops that are normally $12 or $24 here I…read morewalked right out even other gentleman was polite enough He still wasn't happy about me saying that out loud. Won't be back

The best service and price I've gotten from any smoke shop in town. The owner has great vibes and…read moreplenty of selections to choose from. I usually get cigars here also and he keeps them cooled so they're fresh. Highly recommend.

Great service the owner is so sweet and funny their products are in good condition and if you…read moreneeded help finding anything they will help you find the product you are looking for

Worst smoke shop in Vegas, I bought a vape and it stopped working the next day, the guy doesn't…read moresmile and doesn't appreciate your business go to the smoke shop across the street, they are much better, the owner here doesn't even smile or appreciate your business.

The Staff is super nice, it has a great selection, and fair prices. Would totally recommend.read more

Great customer service, Christina showed me amazing products…read moreand I learned so much!! anybody looking for help with smoke materials from the smoke shop this is the place to come. Found my new smoke shop here on Eastern Avenue & wigwam across the street from the dollar tree next to The Dispensary. You get your 10% off on your purchase when you show same-day receipt from any dispensary.

I was with my friend when she went back to this smoke shop to exchange a vape that completely…read morestopped working after just two days. When she explained the issue, the guy behind the counter--who we later found out is the owner--immediately got defensive, basically called her a liar, and acted like she didn't buy it from them. She calmly described exactly who helped her and where she got it from, and only then did he acknowledge it. Instead of offering any real help, he tried to upsell her a vape that cost double what she originally paid, without even considering an exchange or discount. She never asked for anything free--just a fair solution. Then out of nowhere, he raised his voice and called her a bitch. Totally uncalled for. We're honestly confused by the positive reviews unless they're about the guy who helped her the first time--he was kind and respectful. But the owner? Completely unprofessional. Based on what I witnessed, he doesn't deserve anyone's business.

I went into this smoke shop three days ago and bought a $15 vape battery. The first guy who helped…read moreme was cool and friendly, but unfortunately, the product he sold me turned out to be defective--it stopped holding a charge within 24 hours. No big deal, I thought. Based on my experience with other smoke shops, most places will help you out if you bring something back that doesn't work, especially if you're willing to pay the difference for an upgrade. I went back in hoping for that kind of customer service. Instead, I got treated like a liar and disrespected beyond belief. First, the guy behind the counter tried to claim they didn't even sell the battery I had--something I literally bought there three days prior. I pointed out the exact case it came from, and only then did he acknowledge it. I offered to pay the difference for a better one, but he insisted I pay full price even after admitting the one he sold me was broken. When I politely asked why I'd be paying full price for something to replace a defective item from his shop, he snapped and told me "that's not how smoke shops work"--which is not true at all in my experience. I've never had a problem like this at any other shop. Eventually, I was able to get a slightly better battery at half-price, but only after unnecessary back-and-forth. Then it got really unprofessional: when I said he could keep the broken vape battery instead of reselling it to someone else, he sarcastically said, "Send your friends in, I'll sell it to them," and then--unprovoked--told me to get the f*** out and called me a "b****." He even yelled at his dog aggressively during the encounter. The whole experience was disturbing and completely inappropriate. Bottom line: This place sells defective products, refuses to stand by what they sell, and the person running it is hostile, unprofessional, and rude. Save yourself the trouble and shop somewhere else. There are plenty of smoke shops in town that actually value their customers--this is NOT one of them.

My favorite NV dispensary for 10 years. They always have great deals and the service is amazing.read more

I am a customer for about 8 years now. I spent thousands of…read moredollars here. Most of the time they are good Although most of the stuff on sale or deals are always too dry - too old and I actually accept most of bad products. But this time I purchased a whole oz and the whole thing is super dry and got fungi smell to it It literally affects my health!! I was coughing all night and blocked my whole breathing system!! So I decided to reach out to address my concerns and they just said nor returns no refunds! It was my first complaint over 8 years probably! And yet I already bought so many bad products from here with no problem. But when I see tag manipulation ! That was a rip off And I don't think a business like this needs to rip people off !!! Don't mess with our health so you can make extra money or to prevent disposable!!

The cashier will act as if he can't hear you or doesn't know where his own products are when asked…read more Also watch that register and receipt, what ever amount you ask for he will try to add an extra one then act as if he made a mistake when you call him out on it.

This is a nice little smoke shop. It's in a strip mall like a lot of them…read more They have a huge selection! I was there to get a new Vape, and the lady working was very helpful, explain to me the features of what I was looking at and what kind of juice I would need. They have all kinds of other things as well. If you're in the neighborhood, and you find yourself in need of vapor tobacco products or other smoking accessories, this is a great place to go.

Decent Selection, Robert was very helpful and we talked Cigars and other places in town…read more Not pretentious at all.he helped me pick out a few sticks and never pointed me toward anything expensive at all. The place is clean and has a large smoking lounge with a Tv Will be going back

I frequent several Smoke Lounges in town but when I'm ready to purchase Cigars this is where I…read morechoose to go! They really have the Humidor dialed in! It doesn't matter if I select a box or a combination of assorted sticks, I know I will enjoy my purchase! The prices are very fair. There is plenty of top quality merch to fill in your personal lounge. There is an awesome assortment of pipe tobacco as well. There is a cozy smoke room in the back, two chairs up front and always a good conversation. So you're new to the world of Cigars, no worries my man will help you make a perfect choice!