Recently moved to Austin, found ourselves in a pickle. We didn't know we got to fill our gas tank…read more Cold front coming in. We hadn't signed up with a new propane company yet, decided that the company that's going to be able to get us out of this pickle fastest is the one we're going to continue working with. I called O'Brien, a guy called Brian answered. He was very nice, it was Wednesday, he said he was going to try to pull it off by Saturday even though it's an extremely busy time and they are backed up. He said he was even gonna try to pull it up earlier. He was going to confirm and get back to me. Which we really appreciated. I called back yesterday to tell them that even if they can't do earlier, we want to confirm Saturday. I called Carl answers. I asked Carl just to confirm they're coming Saturday. Carl said OK. I called the next day because I never got a confirmation. Carl says that he told me if he doesn't call back it's confirmed. Carl never said that. Carl was also pretty abrasive on the phone and he was in a hurry to get off the phone. It almost felt Carl was saying hey this is all I got for you you're gonna have to do what I say if you want gas. I didn't like it. I felt like he thought I had to deal with an abrasive demeanor because I had no other choice. Nope.... I ended up calling Bubba's propane.. they were professional and they're coming the same day. The owner of the company said that his policy is that no home goes without heat and water and all that. We're going to continue working with Bubba forever. you tell me if that decision was good or not. Brian gets 3 stars Carl gets zero

Let me tell you about Cleveland. No, not the coveted vacation destination in northern Ohio -…read moreCleveland the man. More specifically, a man of the cloth. ... and the cloth I'm talking about is none other than the guild of liquid propane (and of course liquid propane accessories). Cleveland runs O'Brien Propane. I've known Cleveland for about 3 years now. And he's saved my ass about 3 times. Most recently was last week. We had a plumber running a new line from the tank to the house and broke the POL valve and asked me to let the propane man know. Cleveland's schedule was slammed for the next week and couldn't make it out. I put him on speaker with the plumber to figure out what was going on and he smelled (figuratively) something funny. He told the plumber to stop what he was doing. Cleveland dropped everything and got here in 5 minutes. Come to find out, the plumber set up the system to send high-pressure propane (175 psi) into the house when it required about 0.5 psi. From what I understand that could've dumped the 250 gal tank into our house in minutes. The conversation got spicy. Cleveland's tech came in the next morning (on his day off) and spent 4 hours overhauling the system. The plumber owned his mistake. And showed up the next day to shadow the tech to learn how to do it right. Another disaster avoided. And all thanks to Cleveland and his crew. The last time he bailed me out was during Icepocolypse when they were working around the clock and late late into the night to get people in need propane to stay warm. No one from any other company has taken better care of me as a client. He's funny as all hell. Always has a giant smile on his face and you can tell his family (and his employees families) mean the world to him. There's a lot I admire about this man. If you live in Southwest Austin or Dripping Springs and are on propane, I promise no one will take care of you better.

Anyone can sell propane but the service you receive from their staff is above standard. They help…read moreanswer questions and even take the extra step in solving your problems. They make me feel welcomed like family each time I stop in or give them a call.

BABY CHICKS- everytime I go in there the baby chicks are drinking filthy water. Or have no water at…read moreall!!! Dirty water makes babies sick. And no water??? Really? DO BETTER TSC.

This store has gotten much better and staff is very helpful now as well. It was very clean and…read morealways has what I need. I would recommend this store

They did a very great job. My stove was acting up. I thought I was out of Propane. they came out…read more My propane was fine, but I needed a new stove so I went and bought a new one. They were great very Affordable.

I am a Marine Vet. Not that I expect better service as such. Nevertheless, I would hope that as a…read moreMarine who has served Our Country and dedicated allegiance to same, that my review for 4-T propane would serve as a warning to customers and potential customers. This propane company will charge you a minimum of $320 plus your time off from work. For me this is $820. They will not give you an estimated time of deliver. After speaking with multiple 4-T representatives I've come away with the thought that their pockets are lined with money and that they don't care about their customers. In fact, just a few minutes ago I was told by one of their reps that they would come to my home and take their propane tank. WOW! The gall to threaten a customer. I do NOT recommend 4-T propane. And I will have them take their tank off my property ASAP. Be fair warned my friends.

I called after hours and the owner answered the phone. It was the weekend but we were out of…read morepropane. He had a delivery out the next day, filled the Hugh tank, added a monitor to the tank and Bob's your uncle. Great service, friendly, and very responsive. We are very pleased with their service.

Very helpful and pleasant to deal both in the office and the delivery…read more We were in a dilemma out of fuel. We were well taken care of!

The people are nice and responsive to the customer. The recent storm kept their trucks grounded…read morebut they stayed open to fill portable tanks when everybody was out. The first day the roads opened they were here to fill up my empty tank. My Neigbor was down to less than a nights propane and they made a trip to fill their tanks. Good people doing a hard job. Kudos

Tried to sell me a valve for $40 I did not need. I went to this business to get my propane tank…read morefilled. They said they couldn't fill it because the the seal on my valve was cracked. I was skeptical of their observation. So I went to the KOA Park in Kerrville and had my tank filled there.

Friendly service. Very pleasant atmosphere. New development. Cutest shops and a playground for the…read morekids. Propane, coffee shop, food trucks, water and ice vending machines, boutiques, restrooms... Who could ask for anything more?

From the owner: We're a fully-licensed, family-owned propane refill station partnering with AmeriGas located in…read moreSpring Branch, Texas at The District On 46.

Who knew getting a key made could be such an *ACE* of an experience? I popped into Biedermann's…read moreAce Hardware to take care of some key business--literally--and walked out with a freshly cut key *AND* some delicious popcorn. Double win! But wait, the plot thickens. Once I got home, I thought my key ring of all the other keys had pulled a disappearing act. Cue panic. I searched high, low, and everywhere in between (read: the depths of my car seats). Meanwhile, the entire Ace squad was on their walkie talkies, mobilizing like a key-finding SWAT team. Not once did anyone make me feel like a bother--no side-eye, no sighs, just pure helpfulness. Turns out, the keys were just playing hide-and-seek in the car. Crisis averted! The store itself? Clean, welcoming, and packed with EVERYTHING. Need a bird feeder? Check. How about a candle that smells like heaven? They've got it. Wind chimes to add a little ~zen~ to your backyard? You bet. And of course, all the hardware essentials--wrenches, hammers, nails...you name it, Ace has your back, honey! So, if you're ever in need of friendly folks, great service, and maybe a bag of popcorn to boot, Biedermann's Ace Hardware is the place to *key-p* coming back to! (see what I did there? lol)

This store continues to disappoint ... in every way possible. I ordered a grill on November 29,…read more2024 and was finally forced to return the grill over a month later...never once able to use it. The grill was delayed many times and assembled incorrectly when finally delivered. This store took no responsibility for this disaster, only gave me excuses. Now I am left with a ACE gift card that I have no desire to use any more, NO grill, and a ruined Christmas.

A little dog park! Missed a pic for it sorry. Clean, all the…read moreyummy junk you want and there's an inner entrance to McDonalds and Subway too. Hot dogs and hot foods looked good, plus healthier fruit to go. Great stop for more than truckers trying to shower.

This truck stop has always been clean and friendly. It has become a standard stop on the road…read moreamong local cities of San Antonio, Fredericksburg and Kerrville.

Three years ago we bought a home in Heritage Hill Country, it had a RH Peterson gas log. about two…read moreweeks ago it started to act up (the lighting process was not what we had been experiencing in the past) we d found out that Hill Country Propane was the distributer for our gas log. we call them, Chris came out and addressed the issues, based upon what we said the made some adjustments said if the issue presists call them, it did, Eric came out, we provided additional information, he spent almost an hour and identified the issue, a the valve was stuck open, the made some adjustment, said if the issue come back, call and they will replace the valve. when we asked what we owed, both Chris and Eric said NOTHING, since they installed it, adjustments are free. What GREAT CUSTOMER SERVICE. THEY DESERVE OUR BUSINESS AND YOU NEED TO PATRONIZE THEM - Michael & Regina Wallace

Great service and open when you need them. Cost is reasonable and the drive though process is…read moreefficient.