The new owner has really made this place 5stars great service good prices and great selection, He looks after locals and gives military 15% off read more

This place has the worst customer service. We got to our car and opened the new vape and both were dead. We didn't even leave the parking lot and the worker wouldn't exchange them. Taking advantage of people by selling them multiple faulty products is pathetic. read more

The guys at vapor planet make this place like guests greeting you to your own home! These guys know there stuff and aren't looking for a sale! They are looking to get you exactly what will fit you best for your needs! It is a comforting place, very "come in and hang out" feeling. These are the guys in town I get my stuff from. I have bought uncountable products from this store and will continue to shop at vapor planet! Swing in say hi tell them you saw the review and just wanna see if it's true! With the current staff of posting this store is the best it has ever been! I'm glad that they take pride in what they do and sell! read more

I've been going to this vape shop for 4 years and for the first 2 there weren't any problems. The last 2 have been not great once it was under new ownership. Today was the last straw. I went in 2 days ago for 2 new elfbars and one of them was faulty and when I told the owner who was a the register she said they sometimes do that and that you just gotta charge it up a bit. I charged it and it still didn't work and the other worked fine plus I've had a bunch of them never do that but I trusted her word. I went back in after 2 days to say it's still not working and the first thing she does is point to the no refund sign and tries to explain that they come from China and they lose money on some of them instead of just apologizing for the initial bad service so I threw it away and decided to leave. I'm never going back to that shop read more

I recently stopped in Vapor Planet while on vacation. I've tried several vapes with no success. Brandon, asked many questions about my past experiences as well as what I thought I wanted. I took his advice, I'm loving my Mi-pod, and it's been a smooth transition to give up a 30 year cigarette habit. Thank you , I will be ordering soon. read more

Okay so I have to give a big shout out to all the employees at Vapor Planet.We visit a couple times a week and each time we learn something new and never leave disappointed. Today I got my first Bonita after their employees, gave it such great reviews. They never treat me like a newbie, and answer all my questions. So far all my mods/tanks devices are from there, I send all my friends and family to their Navarre location. Why? Because each employee has always went out of their way to make sure we are happy. Thank you agian guys for everything. Day 37 and without this store I wouldn't have kicked those stinky little ash sticks. - itaste v3 vv -SVD -2 Evics -2 Bonita's -2 Nautilus And of course some battery's and aspire bdc tanks. No complaints. read more

Excellent customer service and Terry was very knowledgeable about all of the products in store. Will most definitely be going back!

Vaping supplies are almost always cheaper online. Brick & mortar stores need to sell Customer Service. Vapor Planet doesn't deliver here. I've been in 3 times with an average wait time of 10 minutes before anyone even says hi. This isn't acceptable to building a good customer base. The prices here are way high, as well. Chargers are twice the price in store as online. The K100 mod that my friend paid $80 for sells for $30-35 online. I understand B&M stores have bills to pay, but this isn't how you buy repeat customers. This review is for the Uptown Station location. I haven't visited the Navarre location and it's always possible that the employees there are more helpful. Check out Vapor Spot on Mary Esther Cutoff for a better experience with much fairer prices. read more

i went in here to get CBD eatables( my mistake meant to go to CBD shop next door which i didnt see till i left) the blonde dude working said there were at least 10 in the pack i paid 27$ for the gummies and walked right back in after i realized my mistake and asked if i could return them. he said absolutely not i hadnt even left the property, AND when i got home and open them there was 4 in the pack!!!! seriously 4!!!! he lied to me and refused to let me get my money back for 4 gummies i paid alomost 30$ for gummies i could of got at walmart for 3$ they did nothing that they are supposed to do. very disappointing in this business read more

don't bother - there are vapor stores out there who will be much more helpful than these guys. They could barely get off their chairs to help customers. One of the associates working there actually said "yeah some of those bottles (of fluid) have been sitting there a while" ewwww! they seemed to be out of most things. Just overall unhelpful and not a welcoming environment. Id try Smokin Vapor in destin - more approachable, better inventory and helpful. Bottom line guys - a lot of people who walk thru your doors are looking to learn more - if you aren't approachable it isn't going to work! read more

They have the ARROGANCE but not the PRODUCT to back it up!!! If you want the most undesirable experience of your life this is the place to get it! I can guarantee you a few things.. 1: they WILL treat you like an idiot 2: They ARE very good at making you believe something is worth a lot more money than it is. 3: YouTube can do you more good than these guys. Go to Destin! Vapor Master will actually appreciate your business, and they wont let you leave unsatisfied!! stop letting Vapor Planet screw you! read more

This store like most other vapor shops has a mid grade level Tattoo shop type environment where the professional maturity level and mentality is young, hip, and casual. That's not really a negative, but don't expect top shelf service and product knowledge is very questionable. If you're getting into cloud chasing RDA/RBA builds and high drain batteries, be very careful of the information you're getting, you might just make the news listening to some of the guys. But let's get to the real point of my review, cost and product. Their eliquid is horrible to my tastebuds. This is all subjective, but for me most of the flavors has an unbearable incense aroma and taste on the back end of the vape. I've been vaping for 8 years now and have tried all types straight from China to USA made liquids from sites all over. Their juice by far is the worst I've ever tasted, at least in a while. There's a shop in the City Market destin that has juice better than them, but not worth the price. That being said, like all of the Vapor shops popping up on the Emerald Coast, price gouging is ridiculous. It's unfortunate that these shops take advantage of local business rather than reasonable business. I suppose they've forgotten that online business is taking over? They sell a Kamry K100 kit for +$80 dollars when you can get the same mech mod kit for $25 shipped and in hand within 4 days from most sites online. I busted one of my mech mods and needed one ASAP, so I purchased a Smoktech Mageneto for $67 dollar, but I knew before hand I could purchase it for $29-$34 shipped online as its an old product and there is a version 2 available now. This is what this Vapor Planet is targeting, customers who are in a bind or ignorant. So, to anyone willing to do a bit of searching and has patience. I urge you to use Vapor Planet as nothing more than an emergency shop, but buy your products online. Do your research before buying anything unless you like spending double to triple the cost of a Chinese made product. (Yes, 99.99% of products even if it boasts made in America is still likely commissioned to be made in China.) read more

Staff was less than helpful. Equipment overpriced. Paid $7.50 for a charger. Shopgirl seemed less than interested in helping me find what I needed. Remember, every sale big or small is a sale. read more

This review is for the Crestview location. They sell the stuff to help you quit smoking. That's the only positive thing I can think to say. The customer service is bad. They'll help you get your device set up and tell you how to use it but most of my questions were answered with "look it up on the internet". I almost felt like I was an inconvenience to them by trying to be a customer and I was stupid for having questions. The juice tastes bad and gets worse with age. I thought I liked one of the flavors and when I bought another bottle it was totally different and bad. Found a shop I like better down the road. Thanks for the memories Vapor Planet. read more

Wow. Where to start? I'll make this easy 1. No customer service (they've never helped me with an issue I've had, or seemed to care about me or my business) 2. High prices (12 bucks is your cheapest drip tip??) 3. There's only one guy who knows what he's talking about, but he is either no there, or sitting on his butt. (One guy literally told me there were only 3 or 4 box mods on the market) They have decent juice, one decent employee, good stock and variety (just way more expensive that other places in town) and they support good causes with some of their juice lines. But the cons heavily outweigh the pros. And I have been in this store (FWB) 4 or 5 times and have gotten this same treatment read more

My fiancé and I stumbled on this gem of a store while in the FWB area. We were greeted by a team of cool fellows as my eyes immediately zoomed in on the extremely inviting and comfortable juice sampling section! Atop a beautiful wood table was a two-tier lazy susan that held every juice they carry along with little e-go batteries and disposable drip tip covers, so I didn't have to use my own stuff! My fiancé visited the counter to discuss tanks, and I immediately sat down to sample the goods. A gal, new to vaping, asked me about my tricked out mod and we began to discuss juice and nic levels. It was wonderful to chill with fellow vape-folks and I felt extremely at home, excited that there wasn't a sign on the wall shouting at me that two juice samplings was the limit. The juices come in a variety of nic levels and they're clean and delicious! Sample one or all of them! They also have a nice variety of other brands that they carry (Space Jam Brand...love The Astro!) and they gladly discuss PG/VG make-up! They have a huge selection of mods, vape sticks, mod wraps, and replacement parts. The staff was very helpful and gave us a plethora of information and product knowledge concerning rebuildables! They also took the time to enlarge the air holes on our newly-purchased Patriot rebuildable atomizer! Gotta go for that insane cloud! My take on The Vapor Planet is that this crew are all about the vaping community and everyone is seasoned in product knowledge. They cater to new and seasoned vapors alike, so, if you are near Uptown Station, give them a try! We left with a generous 10% military discount and friendly salutations. read more

On vacation from Nashville, and foolishly left my replacement coils at home. Ive been to four vape shops in two days looking for coils, and haven't been able to find the ones that fit. I had given up, when I saw Vapor Planet behind Starbucks this morning. I thought, what the hell, I'll try one more. So glad I stopped here! I was greeted as soon as I walked in, and even though they didn't have what I was looking for, I ended up buying a whole new kit. There were three guys working, and all three were incredibly friendly and personable. My visit was quick and easy, and I didn't really even have to make any decisions! My kit was great quality at a reasonable price, AND came with a free bottle of e-liquid of my choice... These guys seriously know their product, and are wonderful people. So glad I stumbled upon them! read more

These guys are great. Friendly knowledgeable the best products in town. I've been vaping for 3 years. I have made the rounds at other shops. I'm tired of other people insulting my intelligence and treating me like a moron. Vapor planet is the best. A full selection of the house juices that are affordable and the highest quality. Many convenient locations. Give them a try you won't be sorry. read more

So this place is the worst. I came I today for some help on my broken vape... they told me there was nothing they could do but they didn't even try and they didn't acknowledge me when I walked in in the first place. I will not be returning to this store ever again. I really wish they would find emplyees that cared. Anyway screw them. read more

I will never go to this place again. My husband and I was there for almost 1hr and the staff did not help us they would not get out of their chairs to help. They sat around and talked to one another instead of helping new potential customers. I bought a bottle of juice and it was not like what i tested. It was nasty I threw it out the window and went to Destin . You have lost me as a customer and I will inform everyone I now how rude and unprofessional you are. read more

Went in today to upgrade. Told the guys I was a "softcore" vapor. Lol. Guys very knowledgeable about all aspects of vaping. I went from no flavor to WOW after I left. Thanks guys I'll make the trip from Panama city in summer traffic to skip the others. You guys earned my business. Brandon read more

I have been going to this shop for a while and I am always treated so nicely. Brandon (the manager) always remembers my name and the juice that I normally get. Sometimes I'm stuck on a call when I walk in and upon seeing me, he immediately has my account pulled up and checks me out promptly. How awesome is that!? I barely have time for errands, much less posting a review, but this place is absolutely exceptional and deserves to be recognized. The other girl (I forget her name, but she has a fun, 1950's fashion style and glasses) is also so polite and always smiles at you the second you walk through the door. The staff is knowledgeable on their products and willing to educate you and answer any questions you may have. Thanks, guys! A++ read more

This is the best vapor shop in FWB. Brandon is great and very helpful. Top recommendation. Thanks.

Great people and fantastic selection with zenith customer service. I love the presentation of the store. Very clean, organized, and professional thats also meticulously thought out. Ive been in many ecigg places before and many suffer from being a part of some other weird business like a pawn shop or some place that also sells 'novelty' tobacco items and incense. Essentially, Vapor Planet is a breath of fresh air. Definitely not amateur hour like many Ive been to with mystery product or shady business practices and overpricing. If it means anything, I personally have over 10 years in retail experience with my family's outdoor store and they operate the atmosphere just like mine did. This is a great place and one of many reasons it keeps me coming back because of this. Its also fun to come in and kick around while shopping and trying things out. Vapor Planet uses a fantastic hands on approach with product & testing that almost no one else comes close to that Ive seen. read more

Vapor Planet - Rocking my Aspire Nautilus tank with my Innokin MVP 2.0 I picked up from Vapor planet! - Vape Shops Near Me - Fort Walton Beach, Florida

WTF? This place could be so amazing. I went here yesterday and the A-hole with the gauges completely ignored me and my friend when we walked in.. cool whatev; then had to practically yell to get his attention to ask for a bathroom for my daughter. Next time I'll let her pee on your floor. The other two people we spoke to were amazing, thank you. Today I went in because my husband wanted a different flavor, the chick at the door was great, welcoming, super quick service, then got charged dbl by the same retard with the gauges. Went back in later and another guy apologized for him and helped make it right. Thank you to everyone else in the store who picked up the slack for him; but it isn't enough, I won't be back. If he is the face of your company, you'll be going out of business. My advice, cut the dead weight and give your deserving employees a raise and a break from fixing his mistakes. read more