I usually love going. Usually every one remembers me by name and it's always a pleasure to go in…read more There must be new management because I went in Friday and was treated terribly. She said she was the store manager. They have a policy to assist guests who ordered online first. I went in and only one person was behind the counter. There were two of us waiting It was not busy. Instead of helping those inline, they waited until people walked in and if they ordered online, they all went ahead of us. That's their policy, to help those that ordered online first. Finally, another guest asked if anyone else was working, she said, they are all in the back. When I questioned the policy, I was told that's their policy. I could have ordered online too, but chose to come in person. Why is the person that ordered online more important than the people who come in? The manager said I was being confrontational when I said that it kind of upset me that she kept calling people ahead of me that just walked in. Isn't my money as good as theirs? Plus, I took the time to come in, I could go anywhere, but I always loved going in and never treated so bad before. It honestly hurt my feelings because I didn't recognize anyone, and not the friendly experience as normal. And treated like a second class citizen. Hopefully management changes.

Had nothing but great experiences at Surterra FWB. Michael is always friendly and helpful…read more Pro: they are wayyyyy faster processing you in (even without a pre-order) than Truleive Destin. Con: they aren't taking credit cards so you'll either have to take cash out at a machine of your choosing (they have a machine but expect a 4 service charge) or you must use the CanPay app. Unfortunately using can pay you'll have to set it up, which takes 3-5 days to validate your account, so don't plan to use it if you haven't set it up and verified deposits) The con really isn't a big deal for me. I prefer their oil over Truleive, so it's no big deal.

very knowledgable staff and a wide range of products , this shop really has anything you would…read moreneed. If you want something im sure they will have it .

Holy smokes. Everything about this place is leveled up af. Hands down the most legit store anyone…read morehas opened here in a very long time. The Vibe is BEAUTIFUL the goods are outstanding and even the walls are perfection. Cannot wait for the mystical stuff Incoming! Thanks Bo for the most amazing experience today

Was referred here, and noticed the sign outside advertising deals on Delta 8, Delta 10, and THC O…read morebefore I even walked in. I originally came looking for a specific wrap(Tyson wrap) and was unable to find it so I asked the guy and his whole demeanor was so negative. It was almost like he didn't like me from the moment he saw me. After rudely being told they didn't have it, I asked the guy if he had any THC O carts and he told me they were illegal and couldn't sell them to me. I swear I'm never one to assume this but that guy was racist asf. I immediately took the hint and left

From the owner: We specialize in disposable e-cigarettes, cbd, glass Pipes, raw rolling papers and other smoking…read moreproducts and accessories.

The owner of this store is awesome , military buddies and found our new home store while we are…read morehere . Mark makes this place feel very welcoming and friendly. Made our friends birthday feel very special plus he is a baseball fan!

The new owner has really made this place 5stars great service good prices and great selection, He…read morelooks after locals and gives military 15% off

This is my favorite vape store. When I first visited I was a total nube and moderately too shy for…read moreasking questions. The worker dude answered everyone around me patiently and knowledgeably. This place offers a military discount as well!

Their menthol spike flavor concentrate is on fleek. Only need one drop for a 5ml tank. Increased my…read morecloud also. I sure appreciate that very much ma'am.

Stopped by this shop for the first time and was honestly impressed. The employees were really…read morefriendly and helpful. I had a few questions about different products, and they took the time to explain everything and make recommendations. The selection is huge compared to other smoke shops I've been to. They had a lot of brands and products to choose from, and the prices were actually better than I expected. It's nice finding a place that has good deals without sacrificing customer service. Definitely one of the better smoke shops in the area. I'll be coming back and would recommend it to anyone looking for good prices, a great selection, and helpful staff.

Great customer service always great options and quality products. My go to smoke shop.read more

The selection is good, friendly staff, prices are decent. Always have what I want in stock. Cool…read morearcade games inside too.

Went there for 3 plus years. Last time I bought a vape and it does not work. Box was soaked upon…read morepurchase. Made aware of this after purchase and told to return if problems. Same guy there when I brought back because it get extremely hot. I have vaped for years and know this is not normal. He cussed at me and I remained calm. I am not a Karen. He said he boss is asshole and nothing he can do. I won't be back.