Customer service is severely lacking. I'm a supervisor for a call center and granted while the…read morebusiness' are totally different. I understand basic customer service. They don't have it. Today I went to Marley's House, not my normal smoke shop, for a replacement glass for my Valeryian 3 tank. They did not have glass for my tank so we tried to adapt some of the glass they had there but none fit. I ended up buying a TFV9 SMOK Tank for my mod which at that time their selection for tanks was also very minimal with an option of only 5 or 6 choices. I went with a mid grade option, priced at $40 dollars, which is standard value for a product like this. However, I was sorely disappointed with the product as the tank had leaked fluid through the coil or tanks faulty gaskets and soaked my pocket with vape fluid. I have had a bad history with SMOK but hadn't heard of this product so wanted to give it a shot. Also was not provided with a receipt. Welp, my mistake. Should have waited till I could go home to my standard smoke shop. Decided I would head back and see how they would make this purchase of a faulty product right, I expected a refund and requested one upon entry of the establishment. A young kid greeted me and seemed frustrated by my request. I was more than pleasant because I understand it's not his fault or the business' but that these things happen from time to time. Didn't matter. Soon as he heard refund he got, well not an attitude, but certainly shifted his demeanor. He started sucking his teeth saying, "oh yah I'll have to check on that for you. I don't think we do returns or refunds." No sign posted anywhere that purchases are final might I add. After a brief call with his, what I assumed manager, which began on speaker but after his "manager" asked when I came in, which I told them just earlier today and the rep explained the situation he started spewing obscenity's at the rep and he then took him off speaker so I heard nothing more of that conversation. He came back and told me he would have to try to change the gaskets and coil to see if it was just a bad part and was still good. Still refusing my refund. I agreed as, again, still trying to be cordial and pleasant. He spends 10 minutes figuring out how to take the thing apart. Also at this point the kid has stopped even looking me in my eyes which was incredibly disheartening and just rude. Replaces the parts and just sets it in front of me stating we have to wait a bit if I have the time, also to hit it like crazy for whatever reason. I didn't. Just blew into the device. Set it down and asked what would happen if I leave and get another pocket soaked with vape fluid. He said he would check, called his boss, and mid conversation the device started leaking again. I brought it to him and showed him the leak. He told the manager and the manager said STILL no refunds. Have to swap the product for the same thing. I told the kid I refused any exchanges as I have a bad past with SMOK and already knew the rest would be the same. So I really just wanted my money back, which I explained. The rep refused and stated it's on the receipt that all sales are final. There are no signs anywhere and well, I wasn't given a receipt so they should make that WAY more well known, a simply, "just to make you aware, all sales are final. Excluding qualifying exchanges." Would solve so many issues that will continue to arise. I left the product on the counter and told them to have a great night and enjoy my $40. Pretty sad that a, at least the sticker on the door said, locally owned business would refuse to refund a new customer but instead continue to shove faulty products down their throat. Needless to say I will be spreading the word and WILL NEVER return to Marley's House in Pinellas, Tampa, or any other locations. Instead will be on the look out for Cloud house. Tried and true and never let me down once, unlike Marley's on my first visit. 1 star for horrendous customer service they do have a decent selection of water pipes although all very generic and standard. None with any real unique flair. Also an okay selection of fluid and other various items. But that's it. They are also having employees write faulty reviews, Just sad.

This is one of my favorite Kratom tea shops in St. Pete. The shop is always clean and they have…read moreaccessible parking in the back. Their kratom teas are good and they have a large selection of flavors. One of the reasons why I like to go to this shop is because of their awesome staff. Taylor and Andez are friendly, professional and knowledgeable. They always greet me when I walk in and are very helpful if I have any questions. They also have specials throughout the week and offer punch cards for discounts. Highly recommended.

This shop was and is amazing, I left with so much useful information. I really like the amount of…read moreoptions and I will keep coming back.

I am new to vaping and with my desire to quit using tobacco (cigarettes), led me to The Vapor…read moreVault based on their excellent reviews. I was not disappointed! Judy, (owner), spent nearly an hour educating me about vaping in general, and also the real truth about nicotine which helped me to understand what it is and what is not. She is a wealth of information and she shares this knowledge on her documented source website, which I reviewed in depth before I settled on Vapor Vault as Amy choice. I can honestly say that her counsel is credible and trustworthy. I've not met Mike that shares retail duties with her, but if he's up to Judy's high standards, he'll be a #1 advisor, for sure! In this day and age of sales representatives that just want to "get the sale over with", and move on, Vapor Vault is a much appreciated breath of fresh air. I'm a lifetime customer, without a doubt!

This is my go to store for all my vaping needs. Mr Fred is nothing short of awesome and most…read moreknowledgeable about ALL the products I use in his store. Honest truly yours Becky Kitten ( Kitt).

On top of the selection they have both online and in store, the service was beyond expectations…read more Been here multiple times over the past couple months, and was even given free samples for my dedication to this place. It's a nice, organized, clean and stocked store. Most places around here that sell these types of products have some 18 year old kid, who thinks he knows what he's talking about. This place has a very educational and factual person to help me out. They have everything from CBD, to mods and even disposable E-Cigs. Couldn't be happier with this place, and I plan to continue to return.

This place is a little smaller but still large vape selection-the items here seemed reasonably…read morepriced compared to what I've seen in other smoke shops. Justin was super friendly and helpful and they have a phone number rewards system in place now. The 25k Mega Raz came out to $23 and change but they also have buy 2 deals

I stopped in at random one day for some delta 8 gummies, I purchased a 2 pack of 500mg each. I am…read morefrom Colorado so I took both, wow was I surprised. This is the best edible outside of Colorado I have had, bar none. I will not buy any other brand ever and this is the only place I have found them, thank you guys for the relief.

Great little place with knowledgeable staff and a quality selection! Very clean and organized…read more Also super near my house so that's also a plus.

New to the vape scene, and in that awkward newbie stage where I know very little and have a lot of…read morequestions. With a quick Yelp search, i scrolled through playing vapor roulette. Peering in, I was immediately greeted by Reno, who let me ramble for good while. Finally arriving at my point (a could need), he expertly broke down my device and secured me a new one. Impulsively, I asked about his flavors of juice - the wall was endlessly filled with every taste imaginable. I have a curious palette. I either want hardcore sour or a taste of fall. Reno shared his favorites and let me sample what I wanted until I landed on a perfect cinnamon. Five stars on: price, location, friendliness, expertise, selection, and of course, Reno.

Nice little smoke shop across from La Quinta in St. Pete. People said they've had trouble with the…read morestaff, but my experience was wholly different. They were friendly and warm, the only time I ever saw anyone be rude was when the clerk had to turn someone away because they forgot their ID and that guest tried to cajole the clerk into letting them stay. Considering that might cost her BIG MONEY, it's understandable that she didn't cave. They have a nice selection of glass, a nice selection of hand blown and a good selection of kava as well as other things. I picked up a Halloween Hand blown pipe to try out. I was quite happy with my purchases.

The best in the business. I live down the street so I come here often. Some of the nicest people…read morethat have gone out of their way for me everytime. Definitely the best shop on 4th.

Helped me diagnose the issue with my vape and instructed me how to clean it instead of selling me a…read morenew one! Very pleased with my visit to this shop. Highly recommend.

Was visiting my sister in Florida , needed a Real Vape store , not a cigarette store in disguise …read more Found VR. Very informative, friendly great prices when I'm back in Florida. I will always come there now. I've returned to California.