Being an old gaffer with mobility issues,I buy all of my vape supplies from Nyx online. Nye offers…read morea great variety and competitive prices. Orders are always processed quickly and accurately. If I have questions, their staff has always been more than helpful. Not only am I supporting a local store, but they also offer delivery by either a local company or by a brand name. I've always chosen the local company and they've never let me down. Every time I buy vape supplies, I get to support 2 local companies.

when i first came in I was 9 month pregnant, it was going to burst at any second. I came in and…read moreasked for an alphabetized list of all the vape juice flavors like I usually do and then my water broke, claire at the cash delivered the baby and blessed it with her psedoscience magic and sent me on my way. thank you so much for your service

Not sure what the previous poster is going on about, I've always received great service at this…read morestore. The specific people he mentioned are always friendly and easy to chat with, make great recommendations and are very helpful. As far as defective coils go, it's a pretty new industry with a lot of variation between brands. Some are better than other and the standards should be higher and consistent, but there's always a risk of getting a bad coil. I've had them last 2 months or less than a week, and that really is just a manufacturer issue. If the staff were actually perceived as being unsympathetic, then they wouldn't have been the ones to start that, but I can't imagine them being pleased about anyone going on about something that's a well known issue with vape brands. This is a customer service job where you deal with a lot of people, you kind of have to learn how to be sympathetic while maintaining your sanity around rude customers, it's a hard line to find sometimes. Like, come on, you know they hear this constantly and it's an issue every caper deals with, sorry honey, that is just how it is. Also feel I need to note that the store is by no means disorganized, the "bottles lying around" are the open ones on the sample table where you can test the flavours. Everything is exactly where it should be and easy to find. In general, it's still my favourite vape store and I don't really shop anywhere else, I'm always satisfied by my visits.

Where do I start? Well first off I have been going to this store for a year now and it was great…read morewhen the owners actually worked in the shop. The selection was OK and the prices a little high but I enjoyed shopping there. Recently (the last 6 months or so?) the shop is populated by a selection of young folks who seem to think their job is to sit (and I do stress the sit as they rarely stand up to greet you) around chatting with customers about how awesome their current MOD is and outdo each other with the size of their vape clouds. What before was a basic set-up, not beautiful but organised, clean and functional, has changed. Very much for the worse. As you approach the front door the first thing you notice are the filthy windows. The vapour residue is so thick on the inside you cannot not even see what horrors await. Upon entering, the surly smile challenged staff seem to size you up in an attempt to discern how much of a bother you are going to be. Bottles of juice lie all over the place with no apparent meaning which does help distract you from the unwashed floors. Not a pleasant experience at all. But it gets worse. Just for background I should tell you that; One, I spend probably $100.00 a month at this store and; Two, I had recently purchased 2 Kanger 0.5 OHM coils @ around $4.00/ea and one of them had defective threads making it unusable. My Last EVER visit went like this; I picked a juice (Apple Snaxx by Breakfast Club, which is delicious BTW) and went up to the seated and uninterested dude behind the counter defective coil in hand. I explained that I had no receipt but that I had bought it previously and was hoping he could help me out. He immediately told me, with no apology that I had purchased it at "my own risk" and he could not help me. I was miffed but all I said was "Well that does not seem fair. But OK." In my mind I was thinking seriously about my loyalty to this store and how that policy is going to have a huge impact to it but I was not going to engage further on this subject knowing it would be futile. That is when things escalated. The bleach blond girl who was sitting at the cash and ready to take my money had to add her two cents. "Ya.", she said with no empathy, "Sometimes I get a whole box of duds". I proceeded to explain how unusual I find it that they don't stand behind their product and that it should not be my problem. She just had to add, "Well, I am sorry you feel that way.", and every customers favourites, "That is the rules" and "You can talk to the owners if you like." I explained again that really I am just looking for some vindication to my feelings and a "Sorry" would suffice. I added if they keep wanting to get the last word that I was going to get upset. Now at this point I want to remind anyone reading this that when they first told me their policy of "It's your risk" I was willing to quietly accept it. But NO they just kept making it worse. The final straws were; The still seated young bearded dude piped in with "You have to understand the coils are massed produced and some are going to be defective." and then when I said, "I am really not sure I will shop here any more and I have been a long time customer." the blonde chick said AND I QUOTE "I am OK with that." End of story and end of my patronage.

I haven't been to the store.but I talked to the owner. They were very nice,ill def have to go in…read moreand browse website prices,seem pretty good. Grab a leaf,cigar store.

From the owner: Grab A Leaf specializes in most tobacco products like cigars, cigarillos, organic cigarettes,…read moreGrabba Leaf, Djarum Bliss, Pipe Tobacco's, Dokha, Nicotine pouches, Rolling paper, hookah flavors, IQOS Terea, IQOS units and blunt wraps. When you come to our shop you should be available to find most tobacco products or accessories. We serve all of Durham.