Came to an appointment, easy check in, Dr. Lambiasi also have great physician's tacts..read more

From the owner: The new UAB Multispecialty Clinic at Baptist Medical Center South brings two names you trust…read moretogether. Nurses and staff from Baptist South will join specially trained doctors from UAB to offer advanced care in many specialties. It's a partnership that's going to make everyone better, including you.Meet our Doctors:UAB UrologistsHimanshu Aggarwal, M.D., M.S., F.P.M.R.S.Geoffrey Habermacher, M.D., Ph.D.Joseph Pazona, M.D.UAB RheumatologistsCarlos Gadea, M.D.Matthew Mullen, M.D.Ximena Ruiz, M.D.UAB EndocrinologistsManisha Garg, M.D.Rajasree Nambron, M.D.UAB GastroenterologistsOmair Atiq, M.D.Pranav Patel, M.D.UAB Breast SurgeonsKertrisa McWhite, M.D.

Love Dr. Mathis! Been going to him since I was a teen! He and his team are always so nice, caring,…read moreand remember small details we have discussed before (only see them yearly) but overall excellent service!

If you go to this office good luck! The office manager and staff are horrible. They have some of…read morethe most unbelievable police. If you don't believe me, just call and listen to the answering machine. You aren't allowed to just walk up and ask questions or make an appointment??? Seems like they just want to wheel people in and out as fast as they can $$$. You will never be able to talk to your Doctor except at the appointment. You had better know what prescriptions you are on if you need refills because they don't. I had to tell them the names of my RX to refill because they had no clue what I was taking, and they screwed refills up half the time. The office manager (Jeff) is one of the rudest and most disrespectful people I've ever talked to. And this is how they treat a patent of 15 years. He sent me one of the foulest letters I've ever received in my life from a professional. Doctors are good but like to prescribe pills for everything. Three years after leaving they send me a bill I don't owe and once again I have to call this horrible office to clear it up. By the way, I left a message and no one called back, I had to call them back. Wish I could give a lower score.

Absolutely excellent care from great and experienced staff from security and reception to the…read moredoctors and nurses with good bedside manners! The food at the cafeteria is good, decently priced, and the cooking staff is great to talk to and help you with your order. I would recommend this hospital if you are in need of their type of services.

Never been here before and my first initial encounter was rude and snappy! Out of all businesses…read morehealthcare you should have more patience and professionalism because people that are seeking your assistance are in pain or in discomfort. One young female just looked at me and smirked so I went to the next window and I told the other young female what I needed she said,"it's 7:00pm, we closed sweetheart!"in a sarcastic manner! I advised the website said it says 8pm! She was like, "No ma'am!" So I just walked out! Wondering why the doors are still unlocked! I see why they have a 2star rating! No customer service skills.

After years of holding this in, I feel a responsibility to speak out and warn others. Especially…read moreyoung Black men, workers, and those living with visible or invisible disabilities. Dr. Mark Anthony Pita is one of the most heartless, unprofessional, and dangerous doctors I've ever encountered. In August 2020, I came to AFC Primed on Berryhill Rd in Montgomery, AL in serious back pain after work. I was a young Black man just trying to get medical help. Instead, I was mocked by the nurses when I tried to speak (possibly due to my voice or speech impediment), and then subjected to a cold, careless exam by Dr. Pita. He didn't introduce himself. Didn't show a shred of empathy. I explained my symptoms and lifted my shirt to show the sunk on my left side, and I saw this man flinch in disgust like I was something gross. He poked around a little, said one side was stronger, and sent me off for an X-ray. The tech was the only respectful person there. When he returned, he walked in the room and didn't even sit down. Didn't look me in the eye. He just said flatly: "You have scoliosis. It's something people live with." No context. No plan. Just a soul-crushing statement with zero care. When I had an emotional breakdown, he didn't react, not even human concern. I had to ask him about yoga or physical therapy, and all he gave me was a half-assed nod and a dismissive "Sure, you can try yoga." He handed me a prescription for muscle relaxers that could've harmed me, and walked out like I was a waste of time. Later, when I needed a signature for unemployment (because my job was worsening my condition), he basically accused me of being lazy. "I have patients with scoliosis who work just fine," he said smugly, ignoring my actual pain. He deliberately blocked my claim by writing I could work as long as I didn't lift over 30 lbs. Another doctor told me that if I'd kept working that job, I could've ended up paralyzed. Dr. Pita nearly destroyed my future because he refused to listen, to care, or to act like a decent human being. This man trained at the USC Keck School of Medicine, yet he bounces between low-grade AFC clinics with awful reviews -- that should tell you everything. His previous practice in Mobile? Shut down. Why? Take a wild guess. Dr. Mark Anthony Pita is a walking malpractice case. He sees struggling Black men as lazy, not human. He's not just a bad doctor, he's a danger to patients. Avoid this doctor at all costs. He shouldn't be allowed near anyone.

The woman at the receptionist counter was so rude and unprofessional. It was suprising that they…read morewould have someone like that as the first person you encounter at your business. HR didn't do a very good job placing this person. She should not be welcoming people anywhere.

Most unorganized lazy nonsense of a medical facility I have ever experienced! No one knows what's…read moregoing on, no one is in any rush nor even seems to care. This hospital is overcrwith indigent that have no primary care and those of us that do are treated like walk-ins. No two Baptist locations talk to one another and communication is absent in every aspect of care. AVOID AT ALL COSTS!!!

DO NOT go to this UNPROFESSIONAL ESTABLISHMENT!!! (They are VERBALLY Volatile, aggressive & again…read moreUNPROFESSIONAL) I am completely appalled, disturbed, and ultimately DISGUSTED! PLEASE READ: So I gave this establishment a call at 4:58pm & I asked them an insurance question. I was literally 20 mins away. I saw the establishment closed at 6 so I had a decent amount of time to get there so my daughter could be seen. I pull up at 5:33pm. I get to the doors & they are locked. In my mind I thought maybe the doors were locked for safety purposes being that it's daylights saving and it's getting closer to closing time. So I knocked harder just in case they were in the back and couldn't hear me. Next thing you know I hear a woman that's parked near the front door literally roll her window down and scream rudely, "We're closed!" I then stated, "Well, I just got off the phone with you all and y'all didn't mention anything about closing early, plus the hours online state that you all close at 6pm." She again abruptly yells out, "WELL WE'RE CLOSED, you must be DAMN mad or something the way you're banging on the door!" & then she proceeded to laugh!! I WAS IN COMPLETE SHOCK!!! I literally thought this was a prank! Here I am standing outside a suppose to be "professional establishment" with my 2 year old daughter, & my 5 year old niece while this "suppose to be professional woman" is laughing In my sick daughter's face about being closed! In response to her ignorance I stated, "Now I see why this establishment is almost a 2 STAR in reviews & rating!!" The story gets worse! As I'm walking to my car with 2 children this grown woman is still cursing and laughing! So I pull my phone out and begin to record! I recorded the building, the time/date which was located on my Apple Watch and it just so happen that the tag plates are seen as well! ( Now The WORST PART) This grown woman gets out her car open the facility back up with the keys to the building and said come sign in since you want to be seen so bad!! Whoever that was left in the building must have asked, "Who are you arguing with?" She loudly yells, "Some ghetto dumb ass lady!" Meanwhile, she's in her work clothes in front of her work building cursing in front of the establishment while I'm RECORDING her! But I'M the DUMB ONE?! Again I'm in complete shock because now this ignorant "suppose to be professional" has acknowledged that you were suppose to be open but you decided to close the doors! Which to me indicates to me a number of things! I will be taking this to the highest level that I can legally. As a professional woman thinking I'm walking into a professional establishment only for me to have to literally cover my sick daughter's ears from profanity is beyond me!! After reading through reviews I see clearly this is a normal practice at this establishment b/c they have a # of 1 star reviews complaining about the same thing! This is very unfortunate but in hindsight this may have been what needed to happen, I'm a woman of my word & this is now personal for me b/c my 2 year old daughter was involved! I will ensure that this is reported on ALL LEVELS! & if you experience this please contact the Better Business bureau SN: I attached the phone call I made prior to me showing up, I've also attached their online # & address. Just in case they try to change the name/number of this establishment b/c again I'm taking this as far as I can legally/through the media & all My 2 year old daughter was involved and should have not witnessed that! Stay tuned for the videos and pics after I seek legal advice on taking this to the media!

Worst Urgent Care in the city of Montgomery…read more The staff is beyond rude. Walked in to a nurse with an attitude. Why I am still unsure of. I am too sick to go into detail but look at the other write-ups. I looked but went anyway and I regret it. Will not return. This place should be closed down.

The level of the front desk's incompetence is astounding. I need a dermatology referral for my son…read morewho's having a skin issue, and they scheduled me an appointment for last Friday. They then called back shortly after and said just kidding, the doctor won't be in. So I said he needs to be seen ASAP for a referral so he can be properly treated. They said he could be seen 4 days later on Tuesday (tomorrow at this point). We got yet another call, today, saying due to their own oversight they double booked appointments so my son again can't be seen tomorrow. The office staff is rude, lazy, and unable to do their own simple clerical work! This is unacceptable and unprofessional! We like Dr. Waguespack. He's gotten us in and out of previous appointments in timely fashion. But the process to even try and see him is mind-numbingly aggravating. No one enjoys scheduling doctor appointments as is, and they make it even worse. Do better, Jackson Clinic office staff. C'mon.

I came in today, just to have 2 bug bites looked at. There were no other patients besides myself. I…read morereceived nothing but attitude from the entire staff and waited over an hour to see the Dr but heard their personal, "private" conversations the entire time I waited. I will not return to this location and suggest the same to all current and future patients. The idea of having an Urgent Care in Pike Road, is for Pike Road residents to have a quick, friendly service if it doesn't require a normal physician or something more on the minor side. After dealing with all of this, I should have just scheduled a regulars Dr's visit. This experience was HORRIBLE!

In 2020, I saw Dr. Mark Pita at AFC PriMed Eastchase in Montgomery for serious back pain after long…read morework shifts. He never introduced himself and flinched when I lifted my shirt to show a dip on my left side--something no patient should ever see from a doctor. He briefly examined me and sent me for an X-ray. When he returned, he told me I had scoliosis in the coldest, most robotic tone possible. No sympathy, no explanation, no help, just, "Scoliosis is something people have to live with." When I began to break down emotionally, scared and overwhelmed, he showed zero concern. He never looked me in the eyes, and when I asked about yoga, physical therapy, or treatments, he bobbled his head repeatedly like he wasn't listening, clearly annoyed that I was even asking. It felt like I wasn't worth his time. He prescribed muscle relaxers and left. Later, I returned to him at the AFC Taylor Crossing location (after having to track him down) to get unemployment paperwork signed. Instead of offering understanding, he questioned why I quit my job and said, "I have patients with scoliosis who can work just fine," completely ignoring my worsening condition. He scribbled a note saying I could work as long as I didn't lift over 30 pounds, which blocked my unemployment and again, dismissed my pain. A second doctor later told me that if I had stayed at my job, I could have become paralyzed or needed emergency surgery. Dr. Pita failed me. I felt stereotyped as a lazy Black man trying to avoid work instead of being seen as a human being who needed help. His attitude was cold, careless, and emotionally harmful. Please, be cautious if you're considering him for care. Patients deserve to be treated with compassion, not indifference. Dr. Pita's body language said it all. Throughout both visits, he avoided direct eye contact, barely spoke to me, and constantly bobbled his head while I tried to voice real concerns about my condition and future. It felt like I was being brushed off for simply advocating for my health. I wasn't being dramatic. I was a young man trying to understand a painful spinal condition that had the potential to affect me for life. Instead of empathy, I was met with cold detachment and annoyance. At no point did he explain what Scoliosis actually was, how it worked, what treatments were available, or how serious my case might be. He never mentioned whether I should seek physical therapy, use a brace, get imaging done with a specialist, or even how to manage pain safely. I had to beg for answers, and all I got was a half-hearted response that I "could try yoga." There was no follow-up, no referral, and no concern for my long-term health. After being dismissed at my first visit, I was already feeling ashamed and lost. Then having to go back and practically plead with the same doctor for documentation to help protect my health and livelihood was even worse. It's one thing to be ignored -- it's another to be looked at like you're faking or trying to take advantage of the system. That's how I felt how he treated me: not like a patient, but like a problem he wanted out of the room. What's most disturbing is that his poor judgment and lack of care directly influenced decisions about my ability to survive financially. He wrote down that I could still work, which led to me being denied unemployment -- even though another doctor later told me I was at risk of permanent damage. I was told I made the right call by leaving that job when I did. If I had listened to Dr. Pita, I might've been seriously injured or worse. As a young Black man, I can't ignore the racial and class dynamics at play here. I came in wearing my work uniform, clearly exhausted and in pain. From the way I was treated, it felt like I was viewed as just another Black man trying to get out of work, rather than someone in genuine need of help. That unspoken bias is what makes the emotional damage cut even deeper. People like me are already less likely to be believed in medical settings, and this experience only reinforced that fear. I don't take writing reviews like this lightly. I've held this in for years, but I can't stay silent knowing someone else might go through what I did. No patient should ever feel belittled, dismissed, or treated like their pain doesn't matter. If even one person reconsiders trusting Dr. Pita with their care because of this review, then sharing my story was worth it. I highly recommend finding a REAL doctor who will take your concerns seriously, communicate clearly, and treat you like a person, not a burden.

Recommend you get your information ready ahead of time. I needed my I.D., insurance card, and the…read morename of the pharmacy to call in my prescription. Once checked in, notice the varying levels of stress in the waiting room. I watched as Marisha welcomed each visitor and ensured their check-in process was complete. During my visit to the urgent care, I was truly impressed by the seamless integration of human care and technological efficiency. This alignment with their mission to provide top-notch healthcare services was evident from the moment I walked in. The staff's emphasis on a well-prepared check-in process not only showcased their commitment to efficient care but also highlighted their understanding of the fast-paced nature of today's healthcare landscape. This forward-thinking approach is particularly essential in a world where staying informed and adapting to current events are crucial aspects of the healthcare experience.