The store smells really bad. Players are extremely exclusive and staff has always given me…read moreshort-hand answers for events that could have been better explained (I don't use Facebook). Specifically, I've discussed with multiple staff members about having a disability and was delighted to hear that they would accommodate me but that fell short and was extremely uncomfortable at some of the events. A lot to improve here.

Excelsior has a little bit of everything and something for everyone. The owners, Kaz and Bobby make…read morelots of handmade items including very unique dice and 3D printed dragons and dice towers. They focus on community building and I always see a lot of young adults in their shop gaming. They run magic the gathering events, D&D, and Sunday board gaming.

Fun place with a lot of different game options - VR headsets, fully loaded PCs, immersive racing…read morechairs, and stacks of board games! We went on a Saturday evening and it was a full house - looked like an MTG tournament was going on. They serve food, snacks, and non-alcoholic beverages, so they got you covered if you want something small to munch on or a whole meal. We didn't order any food during our visit, but we walked by tables with fries, pizza, and other bites. It's easy to spend more than 2 hours here and have fun. The staff were very attentive and helpful. A cool activity to experience on a Saturday for sure!

This place is a gem in Maynard. Art classes and pottery painting…read more Great place to make gifts for Mom and Dad.

Please update your business profile. Drove half an hour to browse DVDs to find out you're mainly a…read morepottery store. Couldn't even browse the DVDs aisles because the floors were covered in pottery orders, could not even move around.

New Millenium Video is DISHONESTand has terrible business practices. They have refused to provide…read morerefund of several hundred dollars to the children of a deceased person for items returned or not delivered. Numerous letters have gone unanswered, and they did not respond to a BBB complaint. DO NOT TRUST THIS BUSINESS!!

My son and I went in for the first time and it was fun exploring with him…read more Clerk was nice. We have been back almost ever weekend for a month and the staff is always friendly. We asked questions about and actually received help and information. It is one of the few store I feel actual customer service.

Pretty bad service. Had a couple of younger kids servicing the store on 7 July 2017. Went in to…read morelook for some 3DS games for a vacation trip, for a handheld to be shared among a good sized crowd. Was asked if I'd prefer used games or new. Asked for new. Checked out. Came home. Found two games outside of cellophane. Found one inside. Paid full/new price for all. Was given store display case for 2 of 3 games. Highly doubt games sold were new, will report to BBB.

My boyfriend and went in this last Friday night, Jeffrey (? I think was his name) provided customer…read moreservice that was above and beyond! So helpful and friendly. Thank you!

So I've came here for a couple of years and it's execellent.the staff is nice and quick to help.but…read moreone problem is the prices.dont get me wrong most are good.but an example is the legend of Zelda majoras mask 3D came out 2 years ago for $40 and it's still $40 dollars.the pre owned items are in very good condition most of the time.there also a bit cheaper the pre owned items.

I have no idea why this page says it is wheelchair accessible. I typically use a rollator when I go…read moreout, and it could not fit in there. I'm mobile to to be able to switch to a cane for a short time, but that limits how long I can spend anywhere. The store is very tiny and cramped. It seemed very well stocked, but again, I could not stay long. Customer service was non-existence. The only thing the cashier said to me was asking if I wanted my receipt or not.

Good people. Very smart. Fixed up a console for me so quickly I was amazed. Definitely will be…read morereturning. Hoping to give them more business in the future !