I am getting price/quote/bids shortly. that they will be reasonable. Luke, the up front onsite…read moresales/technician was great. He explained things well and promised to get back to me within a couple of days.

My experience with this company is as a job candidate. I…read moreinterviewed for a sales position, they strung me along with almost no communication, not answering emails or texts for 2 months. But supposedly I was one of two finalists. My interviews went great, and we all seemed to feel good about each other. But they continued to ghost me. Finally, they offered me the job. By the following Monday I had a formal job offer. Although I was beginning to have doubts, I accepted the offer and attended a session of Sandler sales training on a Wednesday before my agreed upon first day the following Monday. On Friday I got a text saying "we need to speak immediately about your first day". So from the golf course I called in and they promptly told me they were rescinding my offer. After much prodding, they finally gave me an answer: When I attended the sales training, they didn't like the way I was dressed. As if I had on blue jeans and a tank top. Fact is, I wore freshly cleaned khaki pants and a blue button down shirt. I looked fine. This was BS. The two senior managers in this company who'd interviewed me twice were not exactly GQ. Rumpled clothes, scraggly beards. They lookedlike they belonged in an AZ DOT cleanup crew. I have no idea what the real reason is. My background check and drug screen were clean. My experience with Artisan was a window into how this company is run. Disorganized, unable to make a simple hiring decision, dishonest. I wouldn't hire them to put in a light bulb.

Happy to find Jeremy and Adam! Very patient with a tech challenged old lady trying to navigate my…read morestreaming networked TVs! They made the process more painless and cost efficient than I anticipated. They were especially organized and maintained very clean work area, carefully moved furniture and protected my walls and floors. They hauled off old equipment and the containers. Photos to follow!

I'm writing once again to underscore how great it is to be working with Jeremy from Infinity HD…read moreDesigns. Over the past two years, we've had minor service needs, like a piece of hardware that malfunctioned or a software that needed updating. Jeremy has always been there when we needed him, keeping our critical home systems working for our safety and convenience. He's never "nickle and dimed" me for this ongoing support. I know when I have my next smart home project, he'll be the first one that I call.

We've used their services for quite a few years. Maybe 10. Always responsive. Comes quickly. We…read morelove the service of our alarm goes off. We have been very happy and the quality is amazing for the cost.

After posting my original review in May' 23, I genuinely felt bad because my review was based on my…read moremisunderstanding of a brick and mortar business versus a home-grown solo operation. With that being addressed, I wish to blue-pencil my initial review. Kevin, the proprietor, reached out to me with assurance that he was still a viable entity. Although, I waited until recently, KTAG Alarms was prominent on my project list. There are too many words in the dictionary that reflect Kevin's work ethic, but if I may share a few, they are conscientious, meticulous, phenomenal, and reliable. After an initial consultation where Kevin came out to assess my needs, we agreed on a plan and a time to execute it. Due to my lifestyle, I am not easily accessible, but Kevin made sure to work around my schedule. My project was ripe with challenges, and where many may have given up in defeat, Kevin soldiered on...his motto being: "I promised you a service and I will deliver." Kevin worked tirelessly to ensure that I received his 'white glove' service. While there were some unseen costs outside of the agreed budget, Kevin footed those himself because he honors his commitment and his word is rock solid. Punctuality is his forte...when Kevin says he will be there at a certain time...he shows up 10 minutes early to fulfill his promise. In essence, Kevin is the type of individual you would want to hire for all of your projects for an iron-clad result. So, if you are on the market for an economical approach to securing your property and valuables, do not hesitate when considering KTAG Alarms. It should be at the forefront of your choices for a top-shelf 'customer service' experience.

I contacted Nelson to connect my TV to an attic-based antenna to more over-the-air channels. His…read moreinstallation was perfect. Nelson is patient and professional. He communicates well. I'm recommending him to all my friends and family.

I put a message out there. I needed help with my TV's and they contacted me immediately. I told…read morehim what I needed, and he gave me a fair quote. Our days and time didn't quite align, but we got it all figured out. Again Thank you so very much. I will be calling you again. Cheryl

Today, Jay installed a new windshield in my wife's 2021 RX350. He is extremely knowledgeable and…read morevery meticulous. He knows every way an install can go wrong and how to avoid them. Given that today's windshields are crazy complicated and stupid expensive, you want someone who really knows what he's doing. Just when you think the job's about done after removing the trim, windshield wipers, the cowl, the broken glass, unplugging power plugs, laying down the polyurethane adhesive, installing the new glass, reattaching the electrical plugs, bolting down the wipers, and reinstalling the trim....Jay called on another expert. This is the "ADAS Technician" in the form of Jordan Sneed of Sneed Diagnostics, who came with his own array of technical gear/software to realign the Advanced Driver Assistance Systems that include sensors and cameras. Jordan showed up within an hour of Jay's completion, and I was never involved in having to coordinate anyone or anything. Very much appreciated. Jay communicates well, shows up on time, and gets the job done without drama. You want his level of attention to detail for your repair or replacement. And...he's even got a sense of humor. The whole package.

get your glass done by a guy that owns the company like Jay and not some teenager that just picks…read moreup a paycheck.

So impressed with Doug. Appreciate Doug can service AC units. Appreciate how Doug took the time to…read moreexplain & educate me about my 5th wheel when I asked questions.

I called the owner, Doug in the middle of the night and he was out to my location within 30 minutes…read more. He fixed the problem and I was back on the road within an hour . Very reasonable prices seems like an honest guy overall five star experience I would highly recommend his services .

Called and received a call back later in the day. Received a quote and Ray did a great job…read moreexplaining what the process was. I appreciated the quote and he kept me up to date on the timeline for his visit. We highly recommend Ray for RV services as we just purchased as 2026 Brinkley, that needed a vent hole put in! Excellent service and fair price!

I'd stay away from Primitive RV/Marine in 2023. here's my experience:…read more 14Feb requested an inspection quote for my 2017 MicroMinnie here on Yelp, declined the $499 plus $125 for 132-point inspection, Agreed to $350 for two hours of inspection notes from Ray. 07Mar appointment was at 10:00am, and when I arrived, the receptionist/desk guy did not know what type of RV I had, or what my appointment was for. Resolved the issue talking to the actual technicians and got some good info. Left travel trailer there and was told by the end of the week (4 business days) I would get inspected and then get the results that following Monday. 11Mar nothing heard all week, so I messaged on Yelp asking for an update. Was told Monday I'd get a call with info. 14Mar messaged again saying I hadn't heard back Monday or Tuesday. Was told there was a delay for pricing some parts and many employees didn't come to work. Will get the inspection report ASAP. "this isn't our usual experience, apologies" 15Mar again was told I would get the info by the end of the day. 16Mar I messaged again, asking what was going on. Was told the next morning my RV would be the first priority. 17Mar got a voicemail about the results, and 11:35am got a DocuSign via email with a $3,500 Work Order request. I chose to pick-up Monday morning to get another quote from another technician, since my travel trailer is a 2017 and only has 8,000 miles, mostly stored in the shade by an older couple before i bought it. 18Mar I asked if 11am was less chaotic for pick-up on Monday, but I never got a text back. 20Mar asked Monday at 10:00am again if 11:00am would work. Picked-up trailer and after my credit card was charged, it was $364 instead of the agreed no-tax $350. it truly was the icing on the cake; getting charged a fee (credit card fee? not sure, since it was never brought-up, and i later saw it on the receipt). Ray/Timothy at the end of all of this did not even offer to help me exit the packed parking area, unsurprisingly. He just acted like this was how it was, industry-wide. Because of all the clusterf***, I asked for a discount on the bad experience, and Ray/Timothy said it wasn't possible and made many excuses. I mentioned that competitor Top Notch RV does a complimentary lube while the wheels/hubs are already off: "a pre trip inspection is $278. That's 2 hours for me to go over your entire electrical system, appliances, plumbing, perform a gas leak test, roof inspection and do a general once over of your entire trailer. If you would like your bearings re-packed and brakes cleaned and adjusted which I highly recommend being done every year especially if you're going on a big trip it's $350" Primitive could easily clean/pack the bearings and clean/adjust the brakes while the hubs are off during the inspection, but i'm not sure even the $500 "Full Inspection" includes this. Mostly, I feel taken advantage of because I was super lenient and accommodating, but basically I paid $364 for my camper to be gone for almost 2 weeks, and for the techs to tell me that the tires and brakes are totally bad and unsafe. I took the camper to my local tire shop (Ron's in Tempe AZ) and they had the bearings and brakes cleaned/adjusted/lubed within a day for $250 total, and said the date of the tires and brakes isn't the only metric for safety (my tires aren't dry-rotted at all, but Primitive wanted to charge me for 4 new tires and 4 new brake hubs with parts costs double of what their competitor Top Notch quoted me. Also of note, Primitive RV doesn't have any certified/master RVIA/etc. technicians. Ray/Timothy claimed this was because people who are certified inspectors can't do the actual repairs after an inspection. This seems strange, since all the other companies around Phoenix quoted me for both inspections and repairs. I think he was trying to use some word trickery about when using RV comprehensive insurance, but I wasn't using insurance. 2/5 stars, would not do business with them again. I'll be leaving this review on other sites as well, which I rarely do (want to prevent other people from getting poor customer service and wasted time). Super let-down. I blocked Ray/Timothy here on Yelp, but I'm sure he/Primitive will post the usual excuses below this when my review hits. My guess is there will be something about being "a little confused" about my bad review, since I declined the full inspection (this is irrelevant to my argument about customer service and fraudulent attempts to fleece me out of new brakes and tires for no reason). He'll probably claim the tires are from 2015 and the brakes are from 2016, which according to some publication are 'unsafe' (yet my local shop said there's no dry-rot and they are fine for another year with tons of tread/pads). I'm sure he'll claim they went "above and beyond" to make sure I got what I needed, and they gave me lots of good info (this is also irrelevant to my complaints of double-priced parts and 13 days).

Yes I would like to say the owner himself Carlos came out to my home gave me a bid in person cause…read moreI wasn't sure what needed to be done , cause the way Best Buy installed my TV left the wire showing down my wall and you was able to see it at first it did not bother me they kept telling me that's the way it was suppose to look then I was talking to a friend and told me to call Xtreme Satellite in surprise and that is when I talked to the owner himself like I said. Came out to my house and told me no that should not be looking like that I gave Mr Carlos the job and now I have no wires or white cover showing anymore ,and I am very pleased with the work that Xtreme Satellite did for me I would recommend them 100 percent very satisfied thank you Carlos again and have told a lot of my friends .