I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

Had a small issue with TV surround sound not connecting , Shahrooz arrived at the appointed time,…read morediagnosed the issue and fixed the problem quickly. I will definitely call him in the future for any TV/Remote/WiFi issues.

Shahrooz is the ultimate professional who has everything that you want in someone who is working in…read moreyour home. Water got into the box which held our security and internet equipment. After waiting a week for the company who did the original installation to call me back I went to Yelp and found Digital Solutionz. It was the best thing that could have happened. Shahrooz immediately scheduled an appointment, arrived when he said he would, and gave me his recommendations on what needed to be done. It wasn't wnat I had in mind, but I went with his superior knowledge and experience and am very happy I did so. His level of professionalism and knowledge are, sadly, difficult to find these days. Thank you to him and to Yelp for connecting us.

Excellent Customer Service!…read more I recently hired Scott at Diamondback Home Theater to mount three, large screen TVs in my Scottsdale Home. From my first contact with Scott to the completion of the project, I could not have been more pleased. Scott was great at communicating in advance of his service. We discussed the project, my expectations, and specific needs. Importantly, I did not want to see any wires and that some of the mounting locations would be difficult, including one wall that was curved. Scott kept me apprised of his schedule via text and arrived promptly. He brought the perfect mounts for each location and his price for the mounts was very reasonable. Meticulous in his work, Scott put down tarps to protect our floors and carpeting. He measured everything carefully in advance, ran new Romex wire behind the walls and installed new outlets behind the TVs. He connected the RF boxes via HDMI and hid the boxes behind the TVs, as well. The result was a very clean and streamlined look in each room and TVs that function perfectly. The price for the entire project was very reasonable for the amount of work done. Scott was friendly and courteous throughout the project and a pleasure to have in our home. I would definitely contract with Scott/Diamondback Home Theater again and highly recommend him.

Great service! On…read moretime and ready to work. Everything looks very professional and done in a timely matter I will definitely use this company again

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Steven exceeded all my expectations when he came to install my new TV. He used my existing bracket…read more(didn't try to upsell me). From the moment he arrived right on time, his professionalism and friendly demeanor stood out. He took the time to ensure everything was perfectly aligned, securely mounted, looked absolutely flawless and made sure everything was working. He clearly knows his craft and takes pride in delivering top-notch service. On top of that, his pricing was very reasonable, making the entire experience even better. If you're looking for someone reliable, skilled, and easy to work with, Steven is the one to call. Highly recommended!

All I can say in 2023 to have good service and reliable and follow up is rare. These guys texted…read moregave well enough notification before coming and where amazing. Did a great job and would recommend and have back again.

We were doing some renovations and Phillip came to our house to do the work. He was communicative,…read moreprepared, and cleaned up after himself like he was never there. He went above and beyond what I've seen and am used to from other electricians. Highly recommend this company!

So, you're looking to find a home theater vendor, or a smart home designer/installer, or you just…read moreneed your spiffy new flat screen hung on the wall. Well, your search ends here. The folks at Mythic Theater are absolutely the guys/gals for the job. Joe arrived at our house with a fantastic attitude and quickly came up with a plan for our home despite our complete lack of knowledge or the ability to give him even the slightest hint of a desired scope of work. "Make it awesome", we said. "Do you have a budget?" he asked. "Uh...the least amount of money required to achieve said awesomeness?" "I got you, fam." He came back in a couple of weeks with a proposal, and he did indeed get us. Clearly not his first rodeo dealing with AV dumb-dumbs. His crew showed up at the prescribed time and date, and in relatively short order, started cutting several holes in our walls and ceilings. They were such kickass guys, we didn't even care that our house was swiss cheese, and we welcomed them back over and over again. I promise - if anyone else came over and put holes in our walls, we'd probably ask them to leave ASAP. (Spoiler alert - they put it all back together and you can't even tell it happened.) The whole Mythic team was great to work with and patient with our questions and mid-job changes. At the end of the job, it was indeed awesome. Joe selected some great elements that work well in the house, especially the sound deadening to fix the echo we used to have. We now have whole home audio, a fantastic surround sound system in the living room, a patio TV and speakers, significantly updated systems in a couple of out-buildings, and as much lighting automation as a couple of cranky Gen-Xers can tolerate. I can't recommend them enough. 11/10

Great guys! They came in analyzed height with me and nailed it spot on. It was an easy and seamless…read moreprocess. Amazing job!

Awesome Experience!…read more We hired "TV Mountology" to mount a TV and soundbar, and we couldn't be more impressed. Rudy arrived on time, was incredibly professional, and his final rate matched exactly what he had quoted--no surprises. The quality of Rudy's work was top-notch. He was efficient, paid attention to details, made sure everything worked, was perfectly aligned, and securely mounted. Beyond the technical work, Rudy was also very courteous, respectful of our space, cleaned up, and took the time to make sure we were completely satisfied before he left. Rudy exceeded our expectations and we will definitely hire him again. Highly recommend Rudy and TV Mountology for anyone looking for expert TV and/or soundbar installation in the Phoenix area!

This is my third experience dealing with Starpower. I have…read morecontinued to work with these fellows because they know their business, and do a fine job from start to finish. I would suggest speaking with Jason. He knows every aspect of their operation, and was able to resolve a small delivery issue quickly and professionally. He definitely understands the value of customer service. I heartily recommend this business with no hesitation.

I'm sorry to report this, as I have a multi-year relationship with this company after acquiring a…read moresophisticated home AV system with a nearly commercial WiFi component as well. They let me down . . . not from the service side, as Jason is great. But from the sales side, they are horrible. And I mean, really really bad. That's because they recommend and sell brands like URC, where the (expensive) equipment lasts about 6 months, and where they don't even support you on warranties. I've got nearly $2K in URC remote stations sitting here inoperative because they won't support me. I spent nearly $5K on an extended warranty as well, and yet URC was complete garbage. Other dealerships laugh and blame Starpower for selling that kind of "utter garbage" and recommend quality brands like Control4 or Savant. So, the message here is don't trust the salesmen, just go with national/international reviews on brands and then select a dealer who has a good reputation and who sells those brands you've selected. I made the mistake of allowing them into my home and just buying what they recommended. Never again.