Very knowledgeable and professional staff. They were able to work me in right away…read more I've already referred two friends

He's an amazing dentist. With an efficient crew. They're all friendly and supportive and in no time…read moreat all you're out of the office and back out on Main Street.

Dr. Humphreys and his staff are amazing and truly caring. They go out of their way to make sure…read morethat you are comfortable whether it is just a regular cleaning or more in depth dental work.

I had my first establishing appointment with Dr. Ramsden yesterday. From the time I walked in the…read moredoor to the time I left, the whole experience was wonderful! The woman at the front desk was so friendly, warm and welcoming. Going to the dentist is usually a pretty anxiety-inducing experience for most, but this team treats you like you are family and is very patient with you. They even offer a comfort menu :) Dr. Ramsden listened carefully to my concerns and then came up with a good treatment plan. A lot of dentists tend to rush you out the door; that didn't happen here, and I appreciate that. I highly recommend Rose Rock Dental!

Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

Absolutely love this dentist office! Everyone is so nice and friendly and make you feel very…read morewelcomed in. They did a very good job on my teeth for my cleaning and is by far the best dentist I have been too. My daughter also loves going to see the puppy and is a very sweet girl who loves pets and makes you feel at ease if you're ever nervous!

This is the coolest office! I enjoyed my exam and the staff are easy to communicate with. The…read moreoffice is clean.

The entire staff including the dentist Dr. Carmen are friendly, inviting, non judgemental, and…read morecaring. They have been an absolute joy to work with.

I was very happy with my experience here. The staff were polite and Dr. Carmen was awesome.read more

Been going there for over a decade. I am 21 days from 70. Have never had better or more…read moreprofessional Dental Work and only rate one other Dentist Office I have been to as good. Have worked in about 50 cities and towns in 14 States. Virtually pain free.

I'm disheartened that I have to write this review but I take reviews seriously when looking for new…read moreproviders and I hope this will help others assess if this dentist is a good fit for them. I've been a patient at Norman Smile Center for over a decade and initially appreciated the care I received there. I have an AT gene mutation, which increases radiation sensitivity. Until recently Dr. Campbell sympathized with my special situation and that I have to be more careful than her average patient. I need to weigh risk-benefit assessment with everything that involves radiation due to how that can compound and break down my DNA. Although one x ray won't cause cancer, studies have shown it can compound over time in someone with AT mutation and can increase cancer risk in the long run. Therefore assessing benefit and risks is important in my case. Due to my circumstance, Dr. Campbell initially agreed to bitewing x rays every 2 years--aligned with ADA guidelines for low-risk patients like me (no cavities since approx 2015, which were my first ever and were 4 small interproximal cavities due to HG in 2 pregnancies). I appreciated her concern for my health and was grateful for her care. However on my last routine visit, without warning, she told me I had to get bitewings, just one year after my last set, or she'd refuse to see me at that appointment. I was blindsided because my dental history hasn't changed, and forcing annual x rays feels unnecessary and dismissive of my genetic concerns. I have four children and finding a time to visit the dentist isn't an easy thing for me so I had no choice but to agree to the x rays since she gave me an ultimatum that I agree to x rays or leave. I was also surprised when I was told I would need a panoramic x ray at my next visit in 6 months, despite no symptoms or issues justifying it. The ADA says panoramics should only happen when they'll impact care--not on a routine schedule--yet my concerns about both type of x rays were brushed off as I was handed a sheet saying how much radiation is in bananas and going outside. I wasn't as prepared as I should have been since this was sprung on me, but since then I've been made aware of the ALARA principle, a key standard in radiation safety that emphasizes keeping radiation doses as low as possible. Given my genetic condition, and the lack of clear need for a panoramic x ray, I believe following ALARA further supported limiting my exposure to dental radiation only when it's necessary. After years of trust, this sudden inflexibility and push for unneeded procedures (exposing me to extra radiation against my documented health needs) leaves me disappointed and looking forward to moving my care to new dentist who listens instead of issues ultimatums. Avoid this dentist if you value personalized care over rigid policies, because unfortunately something changed and you won't find that here anymore. -Ramona Heitt

I had two teeth extracted in an emergency situation. I was beyond grateful for the time, care and…read moreconcern provided. From the moment I walked in the door, the people at the front desk were kind. Immediately worked me in. I had xrays done. Saw the dentist, she explained the necessity for the work to be done Immediately and explained the procedure. Within 15 minutes I was being prepared for the extraction's. The Dental Hygienist and the Anesthesiologist explained everything. Once the dentist returned she made sure I was ready and began the procedure. All the way through the procedure until completion the dentist was asking me if I was alright and if I needed anything. When done she prescribed the necessary follow up medication and antibiotics to prevent infection. I was given an after care bag as well as a follow up appointment for two weeks later. All the staff are polite, professional and truly care about the patients. Thank you and may The Lord bless you always. In Christ, Jennifer

The gave my friend a flat edged permanent crown on his canine. Essentially made his canine look…read morelike a molar. He paid almost a thousand dollars to get that tooth fixed just for them to make it not look right. Next level incompetence. They also would add on extra costs to what they would say his upcoming appointments were going to cost, always creating a problem the day of. Money-grabbing and inconsiderate to patients. Would recommend anyone to look for a deferent dental office.

Exceptional care, professional staff that treats you like family…read more Hands down the BEST dental office you'll find!

Hadley Crosby is an awesome dentist and that place is very professionally run and everyone there is…read morenice and polite.

Dr. Austin is friendly,caring and knowledgeable. His staff makes you feel comfortable and that is…read moresaying a lot because I have a giant fear of dentist. He has never hurt me. He also plays good music while working on your teeth.

I will recommend Dr Austin's office to everyone I know. They are extremely knowledgeable and…read moreprofessional. I had an awesome cleaning done by Laci and the Dr Austin took his time to answer any questions I had. I didn't feel rushed at all despite being the last client of the day. I was told I would need a deep cleaning at a different dentist office and they felt I couldn't trust them due to feeling like they just wanted to perform extras for insurance money. I'm so grateful to have found Dr Austin and feel like I can trust my dentist again. The receptionist is super helpful and I scheduled my child for a cleaning two weeks after my appointment and they were extremely kind, patient and took as many breaks as he needed and did a fantastic job! I'm very pleased to recommend them!

The coolest dentist ever! Always smiling and having a good time at work. I love all the hygienist,…read morethey're all so sweet and easy to talk to. The office is so clean and beautiful. Great dental care!

I've been going to Dr. Mask for at least 15 years, probably a little longer than that, and he has…read morelost me as a patient with his behavior this month. He's never been one to talk politics in his office, at least not in my presence, but suddenly that's all he's talking about. I'm not even going to say what "side" his opinion is on, because it shouldn't matter, just that he was spouting some pretty nasty stuff, WHILE HE WAS WORKING ON MY TEETH. He literally started in with it when he was sticking a needle in my jaw. Talk about feeling trapped! Do you *tell* the guy with the sharp metal instruments to knock it off? Do you ever feel comfortable or entirely trust him again? Nope, nope, and nope. And it wasn't just to me; I could hear him going on about it in the other exam rooms and out in the hall the entire time I was there. This really breaks my heart, because like I said, I've been going to him forever (for what it's worth, I've always been happy with the dental care I got there), and I love a lot of the women who work in his office, but I honestly don't feel like I can go back. Done.