They might have a lot of cool stuff, but unlike many Best Buy stores, this one does not offer…read moreveteran discounts. That's certainly their privilege. However, they do promote their Memorial Day and Veterans Day big time: if you're not going to honor veterans, that says heaps about your avarice: OUR SUPPORT FOR VETERANS IS A MILE WIDE AND A MOLECULE DEEP?

Staff is usually pretty friendly. Lumber is often good quality. The guys in the yard don't complain…read morewhen I pick through twenty 2x10's to get the five I actually want. Just wish they could cut plywood into specific sizes.

Giving three stars because I like the shop and the folks are mostly friendly and seem…read moreknowledgeable. However, I can't give them higher than three stars due to my repair shop experience. I dropped off a lawn mower purchased from this location in March 2021. (dropped off 7/14) Talked to them later that day after they said there was a warranty issue. I called 7/16 to get an update and was told the warranty issue was cleared up, the part to fix it was on site, and the repair should be completed "in the next day or two." I'm happy thinking I will have it in time for the weekend so I can mow. Called back Monday, 7/20 for an update. Apparently the guy who works on this type of mower was out, but a box of supplies for this brand had just arrived, so he should be able to wrap it up when he returned the next day. (I thought the part was on site on 7/16???) Called AGAIN on 7/22 for an update. Was told by Jacob, (who seemed be inconvenienced by my call), that the parts were on order and he had no idea when they would arrive. I asked if I should expect a month or a week....He said closer to a week, but I don't have a lot of faith in them at the moment.

Great local place. If they don't have it they can generally get it. They only stock quality stuff…read more Staff is knowledgable. I used to get weirded out at how friendly they were, always asking me if I need anything, etc.. I was accustomed to the Home Depot model of wandering aimlessly for an hour looking for a single bolt. Once I learned to embrace the friendliness and be like "Yes, you can help me find this one bolt I need." Now it is great. In and out quickly.

Since moving to Cap Hill last month, I've visited this store various times for help with different…read morerepairs around my new apartment and every time the employees are incredibly kind and knowledgeable. When I was struggling to mount a shelf, I got advice from one of the employees who was super friendly and explained to me exactly how to screw in the L brackets I was struggling with. He walked me over to the aisle and showed me exactly which screws would and wouldn't work for my project and explained to me how the screws would interact with different wall materials. Most recently I dropped by just before they closed to pick up drywall paste and a pallette knife. Despite me walking in ten minutes before they were supposed to shut, they didn't make me feel rushed at all and helped me find what I was looking for. I always prefer supporting a local business and I love having a neighbourhood hardware supply store I can count on with employees who feel kinda like family.

Love this neighborhood hardware store! Nice people and have everything you need without leaving the…read morehill.

We love this hardware store. It is well stocked with pretty much everything I need for projects…read more Staff are friendly and it has been super easy to return items.

If you go there be ready to be judged and sized up! As I walked in an employee stopped, looked me…read moreup/down and asked if I needed help. He directed me and then walked away. A few minutes later I saw him hiding and watching me. When he realized if seen him he came over AGAIN to "assist" me then walked me to the register and after payment he accused me of shoplifting. When I proved otherwise he threw me out of store, yelling about thievery! The last an effort to conceal his poor behavior! Never again.

I am grateful for the expertise shared with me yesterday, by the electric parts specialist. I…read morewanted a lamp shade harp, which part, this store did not even stock. However, the specialist spent more than 30 minutes with me analyzing the specifications for my lamp shade and educating me as to the important measurements to keep in mind. What a wonderful neighbor this business is. I am so glad I live near an Ace Hardware Store !

Very be friendly people and great service. I got what I needed - ropes to hold furniture I was…read moremoving. They helped me find it.

MI True Value is a great store. They staff is knowledgeable and friendly. The store always has…read morewhat I need for home and garden projects. A true asset to the Island.

I wanted to update my 10-year-old review,…read more Friendly and helpful service! This True Value is a great local resource for picking up loose hardware like screws, nuts, and bolts at reasonable prices. While it might not always be the cheapest option, it's super convenient to have nearby for quick DIY needs. Also a great spot for key duplication. A solid neighborhood hardware store!

Very knowledgeable employees work here. The hardware selection is very helpful for adding a few…read moreitems that are desperately needed to finish a project. The home goods section is also super nice. I'm glad to have this great resource in my neighborhood.

I wonder whether anyone else has noted in her or his review that this store has a back room where…read morehandy employees can do simple repairs on household items using equipment that customers don't have to purchase!! I was at the store recently, and an employee who is a retired mechanical engineer rethreaded a hole in a vintage metal bookend for me (using a single screw that I purchased at the store) so that it will hold together tightly now! I was (and am) so impressed with his skill and the store's willingness to let him make the repair for me on the spot! I was charged only $5 for this service. Thank you so much, Ace Hardware!