Since moving to Cap Hill last month, I've visited this store various times for help with different…read morerepairs around my new apartment and every time the employees are incredibly kind and knowledgeable. When I was struggling to mount a shelf, I got advice from one of the employees who was super friendly and explained to me exactly how to screw in the L brackets I was struggling with. He walked me over to the aisle and showed me exactly which screws would and wouldn't work for my project and explained to me how the screws would interact with different wall materials. Most recently I dropped by just before they closed to pick up drywall paste and a pallette knife. Despite me walking in ten minutes before they were supposed to shut, they didn't make me feel rushed at all and helped me find what I was looking for. I always prefer supporting a local business and I love having a neighbourhood hardware supply store I can count on with employees who feel kinda like family.

The store had most of the Items I needed at reasonable prices. There are not too many hardware…read morestores in the area and they have a good variety of goods and services.

They might have a lot of cool stuff, but unlike many Best Buy stores, this one does not offer…read moreveteran discounts. That's certainly their privilege. However, they do promote their Memorial Day and Veterans Day big time: if you're not going to honor veterans, that says heaps about your avarice: OUR SUPPORT FOR VETERANS IS A MILE WIDE AND A MOLECULE DEEP?

Staff is usually pretty friendly. Lumber is often good quality. The guys in the yard don't complain…read morewhen I pick through twenty 2x10's to get the five I actually want. Just wish they could cut plywood into specific sizes.

This store used to be great.... My experience/opinion now is that it really sucks, especially the…read morestore manager Dennis Schmit. I was just finishing up the purchase of almost $8,000 for a SawStop table saw. As the store employees were bringing the saw out to my rental truck, the internal mobile base broke. They had another saw on the showroom floor with the part that broke in it, but they didn't want to pull from that saw to fix mine. They also were not willing to deliver it to me. They offered absolutely nothing to compensate for my $185 rental truck, or my time to take the day to come get the saw. They just wanted me to eat all my time and expense and wait for the replacement part to arrive and for them to install it. I had absolutely no fault in this. It broke while in the store's possession, yet they wanted me to bear all of the time and truck rental expenses a second time to pick up the saw a week or so later. I thought that was ridiculous and said that they can fix it with the part in the saw on their floor, they could deliver it to my house for free since I already paid for the truck once. Or, they could give me money back. Dennis Schmit chose to refund my money. My salesman later came up with an idea of a store credit as a third option. I was good with that, but again the store manager Dennis Schmit said "no". I will never shop at the Sumner Woodworker Store ever again. I truly hate to badmouth a small local business, but sometimes those businesses have just gone bad. In my opinion, this is one of those.

I parked in this stores lot because it was one of the two stops I was making in Sumner. I first…read morevisited Eternal Soul Bowl then was going to go to Sumner Woodworker Store as my last stop. While I was in Eternal Soul I got a text notifying me of a situation that made me have to head home and forgo my trip to this store. I get in my car and start driving down the road and notice an elderly white man and his dog are blocking the road in front of me. I roll down my window and it's the owner of the store telling me he's about to tow my car. This bitter old man starts yelling at me, asking if I can read, spewing profanities, and wouldn't hear anything I had to say. I was flustered and couldn't get a word in to explain. He kept insisting that I go back into his lot because he has a tow truck on the way. Like he seriously thought I was just going to go put my car back in the lot to get towed . I apologized profusely and remained calm but he continued to spew profanities at me, screamed at me "wake up!" and got too close to my window. It ended with him screaming at me to "get the fuck outta here!" I don't know if he was extra hateful because I'm a young black woman and didn't think anyone like me could POSSIBLY be a customer of his store but be VERY careful shopping here. I was literally only parked in his lot for maybe 15 minutes. If you do decide to give this place your business, make sure you IMMEDIATELY enter the business after parking and leave IMMEDIATELY after you're done shopping...even if you have multiple stops, you have to move your car in between or risk getting towed. The owner is seriously unstable and aggressive. Beware!

New store location. I visited on 4/12/25. The store is pretty huge compared to others I've shopped…read more The store was pleasant to shop with not so many customers. It was nice, clean and well stocked. They offer an array of tools, equipment, supplies and more for all DIY projects and Professional projects at the lowest prices. They offer exclusive member perks, weekly promotions and coupon deals. I purchased four ammo cans that were on sale. I had a slight difficulty in locating them. They were not in the front location where they usually showcase what's on sale. An employee walked me to the rear section of the store where it was located tucked in the corner. He was nice and friendly and walked me up to the register where another employee assisted with my final checkout.

Great customer service from knowledgeable, professional staff. I've been visiting this store for my…read morebasic household needs as well for more specialized items like power tools. They don't carry much lumber because that's not what they're there for. Go there to get paint, hardware, agriculture supplies and especially Stihl and Honda machines. You'll leave with what you need.

I bought a new Honda battery powered mower, HRX217XB. It has issues:…read more1. The drive locks up in one wheel or the other when you finish a row and try to pull back before turning and it leaves a divot in the lawn and is hard to maneuver. 2. Has plastic wheels that slip on any incline. For $1300 you should have good quality wheels. Rubber at least. 3. Battery is good. 4. Mowing power (1.5 kw) is only good for fairly short grass Overall gets a C- grade. Would not buy again. Just a poor design & engineering, especially for the price

What a cool tool store! The only thing they don't have is floor space! Lots of great tools at…read morereasonable prices! The staff was friendly and helped us find everything we were looking for. There were a lot of American made options too! Check them out!

Excellent tool store. Very large selection of mechanics, construction, electrician etc tools…read more Best part is they carry professional-level US & European made tools - Williams, Wiha, Wera, Stabila and so on. Plus they carry low cost Asian stuff. A much better option than Harbor Freight.

I tried ordering something from them and they said I needed to go to the Ace website as they…read morecouldnt do it over the phone. I tried 3 times and all 3 times my order was received and then cancelled for some reason. No one could tell me why and I bounced around between customer service in store and online. after over an hour I gave up. I will not do business with hem again.

What happened to them? I shopped Mclendons all the time. Mainly because of customer service…read more Everyone was very friendly and always wanted to help. I went in this morning at about 8:15. No one acknowledged me at all! I walked past 4 people, nothing. I went down an aisle a woman was working at. She grabbed something out of the cart and went around the corner. I had to move the cart so I could get my cart by what I was looking for. It made a lot of noise. It was when she came back she said sorry and wanted to know if she could get somebody to help me. I said no. I was at the paint department and the woman at the key kiosk never said a word. I decided to just leave. Even the 2 cashiers, who were just standing there, said nothing as they watched me walk out the door. I stopped shopping Lowes because their customer service was bad. But I think I will give them another try!

Love this company and the owners are wonderful, real people. They are very fair on pricing and the…read moreshop team has been doing it for decades. I can't thank you enough Cindy. And Mark in the shop, it's been over 20 years of outstanding knowledge and service. Thank you for everything. You're only as strong as your weakest link. DD was not the weakest link. Cheers

We had interior doors installed by Destination Doors!!! From start to finish they were OUTSTANDING…read moreto work with!!! The doors look beautiful and and the trim work is amazing. Hands down 100% would use them again! If you try them you will not be disappointed!!!