I have been a custom of Permanent Cleaners and Baha…read more This business is one of the best I have ever been to. They listen and understand individual needs, the prices have always been competitive. This week, I took in my comforter after an accident with a new puppy and they cleaned it and had it done next day. Excellent people, excellent work and great customer service.

Really disappointing customer service experience…read more At 6:42 PM, I called ahead as a courtesy to ask whether I could still drop off clothes since I knew they were close to closing. The phone was picked up, I heard some fumbling and a "hold on" that was clearly directed at someone else in the shop, and then the call was ended within about three seconds. I never got a chance to say a word. Thinking it might have been an accident, I called right back. That call was declined immediately. I attempted a third call but canceled it myself, figuring there was no point. I understand the end of the day gets busy, but hanging up on a paying customer who is actively trying to be respectful of your time isn't acceptable. A simple "sorry, we're closing in a few minutes" would have gone a long way. Won't be returning.

The place is great and I've been using them for many years for my dry cleaning and launder…read moreservices. They are great at removing difficult stains (compared to many cleaners in the valley) and has reasonable pricing. As a customer and business owner, I realized that dry cleaning prices are not fixed and there are many challenges and complexities within the business. Not all stains will lift and not all materials are susceptible for cleaning. With that said, we all need to take ownership of how we care for the garment and be more well informed and educated of whether the item can be cleaned (i.e., read the labels, can you clean it and if so, dry clean or can it be laundered?) It humors me reading a complaint about buying an antique dress for $50 and being quoted $450 for steaming and spot treating. A place across the street can provide the same service for $15! The context of the review doesn't even make logical sense as I have never heard a place charging $450 to press a dress. Yet, what place across the street can do it for $15 and still both are in business? Don't even get me started on calculating the math on the difference in mark up as the information provided is absurd. Reviews are to help businesses connect with the community and share their thoughts not to slander a business or cause defamation.

May 18th New owners, not at all the same. Sub out cleaning to another company, making it possible…read moreto loose your garments and leave you without... garment or explanation. Be warned watch out for Desert Mountain/Prestine Cleaners. Safer options within a mile!

Never gonna go back to this place again!!!…read more My friend told me about this place so I used them for the first time. They ruined my dress and didn't even call me for it nor apologize. Bad customer service and they just don't want to be responsive with what they did.

The worst experience ever took 5 days to clean…read moreI asked for wash and fold and they dry cleaned and hung on hangers I did not want that They didn't get stains out that I pre-treated - did they even wash Why do they think I wanted to dry clean work jeans? They even dry cleaned and pressed my laundry bag. The price was ridiculous.

Amazing service! I brought them a canvas bag from Disneyland that had smoothie spilt all over it…read more I'll let after photos speak for themselves:). And they're so nice and sweet. Can't recommend them any more.

Such a great service Ultra Klean provides. I forgot my detergent and they had a great selection…read moreavailable. Under $5 for about 20oz is quite the value! The dry cleaning service requested, which i actually didn't because i feel i should clean after myself usually, seemed really popular. Easily five customers showed up in a half hour. They know their quality.

I have been going to Ahwatukee Dry Cleaners for 15 years, after having learned the hard way, that…read moregoing to the $2 cleaners costs you more in the end. They do a beautiful job AND they do fantastic repairs and alterations. Their drive thru window makes things easy and convenient - staff is friendly and the business is family owned. It feels good to support!

I'm a frequent user here and I have to tell you when I first started using this place it wasn't…read morebecause it's the closest one or the most convenient for me to get to because it's not. It's because they have a drive thru! No, not lazy, it's because that's what I had gotten used to. Besides I really like drive thru service unless it's food related. I've always been pleased with them. My clothes are always ready when they say they will be ready and I've never had a problem with anything. In all fairness I have to admit I've never taken anything here that's stained or any dirtier than things get wearing them once or twice. The blonde lady is super nice and helpful and the others I just kill with kindness, it's about a 3 minute interaction so I deal with it. Good service at reasonable prices. But why do dry cleaners around here Never have a price list, brochure? That would be helpful.

The good was that it's close to my house. The bad...is that…read morecan't get pants back for a week. I will not go back...that place wasn't very clean n the people are not very friendly either.

I took seven black pants. All of them are ruined. It looks like they were left too long on the…read moresteamer. I don't recommend this place at all.

This is literally the worst dry cleaning job I've ever seen in my life. I'm not even sure how…read moresomebody could pass this off as acceptable. I pull stuff that looks better out of the laundry. I dropped off a brand new shirt, still in the packaging. I asked for medium starch in preparation for a wedding. There are wrinkles everywhere. I'm probably gonna have to rewash the shirt and iron it myself. I really don't know what else to say

Life savers!!! My wedding dress had water stains on it that I found a day before my wedding and…read morethey were able to fix it in just a few hours so so thankful for their amazing team!

Once shame on you, twice shame on me, thrice... not going to happen!…read more Three suit jackets - one pressed incorrectly, 2nd they couldn't get clean (ok), third never dry cleaned it (it went for a button repair, but they never cleaned it). Customer service - terrible. Open at 7am and stood inside for ten minutes with no acknowledgement I was there. I'm done! Going elsewhere to spend my money.

UPDATE: I decded to pick up my items the same day. I had no issues with picking them up and all of…read moremy items were accounted for. The young girl who was working the counter gave me the items for the price was $47, which is what I agreed to. I did notice that upon returning home, the alterations tag on the skirt said $8 instead of $10 that I was quoted. Also, I took the dress in item #1 in my original post with me. I showed the girl where there was beading missing and she asked if I wanted to leave it there so they could fix it. I said no because they dont have the original beads. I asked what could be done and the girl said she couldnt give me a refund because she doesnt have access to money, even though she just rang me up. She said she could leave a note for her manager. I asked what her manager's name is and she said Lyna. I said yes, please have her call me. She wrote on the bottom of my receipt that they keep that I have a damaged dress and she should call me. I am still waiting for a phone call.