Based on Lake Gaston HVAC's stellar online reviews (and our personal preference for hiring smaller…read morecompanies whose owners are out there "in the trenches" doing the work), we reached out to owner Pat Borzi. Wow! He's the real deal: punctual, honest, everything done with integrity, and clear communication at every step of the maintenance and/or repair he's performing. What you've read in the company's overwhelmingly positive reviews was validated by our experience with Pat. We're confident Lake Gaston HVAC will earn your long-term loyalty. They've certainly earned ours.

I submitted a request for service to multiple providers and Lake Gaston HVAC was the only company…read moreto respond. I spoke directly with Mr. Pat, the owner of the company and he informed me up front what their labor rate was per hour and we set up a time for him to come look at my unit. He kept in constant communication with me and his son Dereck came to my home and had my air conditioning and my thermostat up and running in no time. They were both friendly, professional, and great at customer service and communication and my only regret is that I hadn't found this gem of a family-owned business sooner! I wouldn't call anyone else for my HVAC needs in the Lake Gaston/La Crosse area.

I have been dealing with Masters for over 10 years, and they are great. Especially Jon Masters,…read morewhen ever I call him he is there know matter the time or day. Thank you Mr. Masters for being so reliable, trustworthy and knowledgeable. if you have any heating and air issues or need a unit give Jon a call. You will thank and later, trust !!!

After contacting multiple people for a problem we were having with our AC unit on a Saturday I was…read moresure that I would not be able to find anyone to help! After contacting Masters the technician was here in less than 35 mins!! In no time at all he had diagnosed the problem and had it fixed and running. Even with the weekend fee for an emergency I was extremely pleased with the price for the repair. The technician even said to call him back if we needed him or had more trouble! If it wasn't for them my family would have spent a miserable night in the heat. I cannot thank you enough. I would highly recommend them and will be calling them for any future issues.

Love SantaAir! Several years ago, we purchased a new HVAC system/installation through SantaAir, and…read morethey have been our go-to HVAC company ever since. Even in the heatwave of summer, they are readily available to service/maintenance our system. Above all we appreciate their excellent customer service, knowledge, reasonable pricing, and professional work. They will always be our first call!

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Aaron (spelling) came to my house today for a quote on a new HVAC install. He showed up an hour…read moreearlier than the appointment time (after calling to verify that timeframe would work). This guy came in and genuinely had my best interest at heart. I disclosed that I was shopping around and I had other quotes scheduled. We discussed my plans and needs and he was extremely knowledgeable and informative of the entire process. At no time did he ever push something on me, if anything he advised of practices to be weary of with ANY installer I should choose. He explained clearly what sets Miller's apart from the competition and I must say that even if I don't choose to use them for this specific project, I will be a future customer. Pricing and appraisals were very transparent and clearly defined throughout our meeting. I typically don't leave reviews (good or bad) but Aaron left such an impression, I felt it necessary. I am currently searching for a means to complete a specific employee review through Millers! Thank you to Aaron and Millers for the time and experience.

Hudson air is top notch!!! Professional, punctual, and all around GREAT folks!!! Don't believe all…read morereviews, give Hudson Air a call for your HVAC needs!

I AM THANKFUL For the Service I received from Chris getting my AC back up & running after the…read morecompressor got fried. Honest, Polite, Smart Youngman. HIGHLY RECOMMEND...Did I mention HONEST & SMART & FAIR

Jaylen the professional and Kristi the dispatcher were incredibly polite and helpful throughout the…read moreentire process. Our AC stopped working and they came out within an hour. Jaylen not only refilled our freon, but was conscientious throughout his time in our attic and in our home. We hope to have Jaylen come out for us again next time!

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

I highly recommend these folks. They came out and fixed our switches wiring mess. Great service…read moreand a great price. You really came through for us!

From the owner: If your looking to work with a company who ask you what you need vs telling you what you want then…read moreyou have found the right company. We are a local Trane Dealer with many options to fit your need.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!