I was out of town on business and needed a tow to dealership they were able to get a rig to me in…read more30-40 minutes The driver, Matt was a pro as needing a tow out of town can be stressful at the dealership he put my truck in a spot I would not want to park in (tight) Great work Matt

None of us like to breakdown, but it is a fact of life. When it happens, we are stressed and don't…read moreneed more heaped on us by a towing company. Fletcher's is a good reliable company to deal with. My compliments to Sean, who came to rescue me last week. He was very professional and put me at ease. Once again, during this frustrating time we don't need more stress. There was a little confusion as to where I was. But he gave me a call and I explained exactly where I was. Other than that and the cost, I was very happy. Thank you Sean and Fletcher's

Josh towed my car and was very polite and was there promptly to be of service when I needed it.read more

I needed to have a towing service help me because of my keys being locked in my vehicle and Josh…read morewas prompt in reaching me and was courteous in helping me.

hook up record service came to service me through AAA. Driver was very rude. I had to pay to get…read moremy truck towed. I got stuck in and I had AAA service. sent this company to pull me out.I feel his mind was made up when he seen my truck and which had advertisement on it that he was gonna make me pay instead of letting triple AAA take care of it. I do not recommend them as a tow company and I reported them which was nothing they could do about it. I would stay away from them if I were you.

On Friday night, 7/4/25, this company attempted to tow my son's truck at Pensacola Beach. The…read moredriver initially told him the fee was $280 and insisted it had to be paid in cash. When I asked for a receipt, the driver refused. I was on the phone with my son throughout the entire incident and repeatedly told him not to hand over cash without proper documentation. After about 30 minutes, the driver gave him back $140, claiming dispatch had made a "mistake", but still kept $140. I had to contact the company by email to get a receipt. When I received it, it was for $100, not $140. On top of that, the receipt falsely stated that the vehicle had been impounded for three days and released on 7/7/25 at 8:51 a.m., which is completely untrue. It was a hook-and-drop, not a full impound. This is a predatory practice and borders on a scam. The fact that this company only accepts cash and refuses to provide immediate receipts is unacceptable. Any driver handling cash transactions should be fully equipped and required to issue a receipt on the spot.

I understand this is a towing company that most people get their cars towed to due to parking…read moreviolations or getting pulled over, dui etc but the gentleman who answered the phone was really helpful and he told me exactly how much would be charged per day, fees and how much I should bring exactly and it was a lot less expensive than I was expecting. I really appreciated that.

AAA had left me stranded waiting for help for over 2 1/2 hours. When I finally made it to Walmart…read more(without help from AAA) it was quickly determined I needed to tow my vehicle elsewhere for repairs. Derrick @ Ace came to the rescue as soon as I called him. My van was carefully and safely loaded up and we were on our way! He was so pleasant and personable. You could really tell he had excellent driving and towing skills. I think he could have parked my van anywhere with zero effort. I saved Ace in my contacts and will never be towed by anywhere else!

We sat on the side of the road for almost 4 hours before I finally called and canceled…read more i was quoted 90 minutes Via the text they sent. Apparently they were held up but zero communication. Every time I called I heard "they will be here in 20 minutes" Absolutely horrible service and communication.

Without a doubt, the worst experience I ever had trying to get something fixed correctly. They had…read moremy suburban for several months and After the fourth try and their manager saying it was the best that they could do, I took it to Sandy Sansing, and they corrected it in two weeks.

Okay well I absolutely hate sending bad reviews but unfortunately this has just become to much…read more I made my first review after dropping off my car what followed that is a whole mess I'm still dealing with. There was no communication, my car was supposed to be ready Thursday, then Friday, then Monday, then Wednesday. I had to call each time to find out what was going on. I had a rental that I would've been financially responsible for, for an extra week if I hadn't called the insurance companies and the collision center each day. There was damage made by the repairs, Brandon tried to tell me it was already there and talk me out of getting it fixed he said maybe the insurance would cover it, pulled up pictures where there indeed was no damage before dropping off my car. He said he would get me back in. I dropped off my car last week to have the damages made by them repaired (this was scheduled) and had to call them to find out what was going on over a week later. They hadn't even touched my car. Luckily my sister let me use her car for this past week but now she needs it back and my car still isn't fixed. I called the Milton location today and they are going to pick up my car now to get it fixed in the next two days. That is how mistakes should be handled. I totally understand things happen but make it a priority to fix mistakes. The staff was super friendly 100% I just think they might have a little to much going on.

Had my car towed today off of I-10, Matt was timely, and very professional…read more I highly recommend Panhandle Towing.

Talked to a "Ryan" on the phone today to get information about my car that was towed I was hung up…read moreon and argued with before even receiving the address or pricing of my vehicle very unprofessional for someone who is working in a customer service field

We were heading back home to Georgia from Pensacola and had our 3 dogs with us. While traveling we…read morestopped by Jimmy's Grill to pick up something to go. While my husband went in to grab the food, I was finishing up walking the dogs. Well.... one of my lovely furbabies decided to lock the doors to the truck!!! My husband called Tim and he quoted 30mins. He assured him he'd be there within 30 mins and he did just that. He was VERY reasonably priced and super nice. His helper was just as kind! Tim, we truly appreciate you saving the day and our furbabies!

Tim personally came through for my wife and I today. Our truck broke down so I did a quick search…read morefor operators in our area. His name came up first with some good reviews. I am very happy we took the chance and called him. He answered the phone personally and said he could help us just as soon as he helped out some other folks. He finished a couple of runs and called me back with a time to meet him. Everything went smoothly. He is friendly, professional, local, extremely well priced. Really good guy who helped us out. I strongly recommend his services should you ever need his help! Thanks Tim. I hope I never need your services again but if I do I will surely call you!