This office was able to get us in timely, answer our questions and take care of all of our needs all for an affordable price. Sometimes with chains you lose the personalized experience, but certainly not here. Everyone was friendly and knowledgeable from the office staff to the vet tech and the vet. It will be my pleasure to go back! read more

Our big boy Tucker has had to have TPLO surgery twice in less than a year, each hind leg. Dr. Robert Murphie has done both his legs, he is knowledgeable, professional and extremely compassionate. Tucker can be dog reactive & everyone from the front desk "Jess" to all the other staff remember this and will help clear the hallway and bring him back. Tucker has never had any complications but if I have any questions I can call or email & get guidance and reassurance. I would recommend VCA 100% read more

The good: Doc and Doctor Rob coming back. The Bad: Very poor Patient Care , customer service and communication. Rarely does anyone pick up the phone. Nor does anyone do follow up calls post-surgery. CORPORATE GREED!! read more

we left our two Great Danes 6 years old and 3 years old. We knew they had experience with Great Danes which is why we left them there for our 5 day trip. We come back and mind you, we use prong collars for walking them or taking them into places only. They left them on the entire 5 day period and when we got them back the 6 year old had hair missing from the prongs and the 3 year old had a cut in her neck. The dogs also rarely get taken out and are usually just left by themselves. Never board your dog here. read more

I would never bring any of my pets back there. They are very insensitive to the animals and my dog who is a 1 1/2 ye old German Sheppard. We dropped her off to be boarded on a Saturday and Monday they called me in Florida that we had to make other plans because they stated she bite the kennel attendant and he had to go to Urgent Care. She said they would see how she did the rest of the day. The next day she called and said it was not a aggressive bit but a bite of fear. Needless to say a few choice words later they kept her for the week. We went to pick her up at the end of the week only to find out they drugged her the whole week with Trazodone and Gabapentin. We to no surprise we are not going back. read more

I would give minus stars if I could we took my 17yr old doxie here to have a mass removal on the day of surgery I told the tech he has never been in a cage so please please please do not leave him in one for any length of time I offered to sit in the waiting area to hold him until they were ready for him they said no need we will talk to the Dr and try to get him back 1st they also said we will call you as he goes in so you'll no when the procedure started and it should take about an hour well that was at 8:30am 1:30 still have not heard anything tried calling it kept going to answering service finally got a call back we were so worried about our boy being in the cage this long was assured he was getting ready to go back 2:30 called back so tried calling AGAIN GOT ANSWERING SERVICE we are 1 hr away from there do got in my car and headed that way walked in no one in lobby finally someone came out we were told everyone is at lunch as soon as they get back they will start on my dog I said go get my boy now please she went back it took her 1/2 hr to come back with my boy he was soooo out of it didn't even recognize us they had him wrapped in a urine smelling blanket which I threw on the floor the girl said O he just had an accident in the cage he stunk so bad of urine I asked do you guys let them out to use the bathroom she said yeah at that point I was boiling and had to just take my dog and leave I WILL NEVER EVER EVER GO TO THIS PLACE EVER AGAIN they do not care about your pets they are just a corporate run vet service that is in it for the dollars VCA I see your response and it looks like the same response you put on any negative review all I can say is DO BETTER VCA DO BETTER and shame on you guys for treating my family member as you did read more

We have been clients of Anderson's Corner Vet for over 9 years. Since VCA has taken over, the customer service is terrible. This review is not about the vets: it is in regard to boarding. They raised prices for overnight to the size of the dog instead of the size of the crate. It now costs us $90 a night for our dog. We use to pay about $46 a night. Most of the time when I call, I get an answer service. I emailed the person in charge of boarding and she never emailed back. I notice that the employees who have been there many years have quit. read more

I can't say enough good things about this facility, its staff, and Doc Murphie! My beloved Cocker Spaniel, Maggie, subluxated her hip. They got her in right away and when I picked her up, she was walking again!!! I have NEVER boarded my dogs b/c I just don't trust anyone with them but I would definitely board them here. They are well organized, knowledgeable, professional, and compassionate - everything you need for your precious animal babies. read more

Don't go here unless you want your pet kept hostage over a $500 spay. They wouldn't tell us a price when we dropped our cat off to be spayed, so being dumb I assumed it would be around $120, like you would pay at most vets. Nope, come find out they charge $500 for a SPAY. Well, I didn't have $500 on hand and they demanded all $500 before they let us take her home. I asked about payment plans, putting down a sum now for good faith, anything they could do so our sweet girl can come home. Nothing. The best they could tell us was to talk to a manager on Monday! NO empathy whatsoever. Absolutely disgusting. Not to mention a ton of procedures I did NOT ASK FOR. I wanted to give a better review because Dr Robb has Ben nothing but helpful, but this is absolutely cruel to punish owners AND their pets. I cannot imagine what happens if god forbid someone couldn't afford these surprise fees afterwards. Anderson's has no qualms stealing pets from their owners. read more

VCA Anderson's Corner Animal Hospital - $500 for a spay. $380 in surprise extra fees. - Veterinarians Near Me - Toano, Virginia

Loved how efficient and friendly they were. I love ease of access and they have an app and just easy to convey info and receive. They were really conscious of safety around COVID and that also made me happy. We found our new vet read more

This clinic deserves no stars. My animals have come to you since you opened your doors. Your front desk and office manager are horrible. You choose to not do anything about. 3 months ago my 17 year old cat needed end of life and your office staff failed at helping. Today my bassett hound needed her ver clinic that she feels comfortable in and again your office staff and office manager could careless. Going from small town owner operated to corporate take over wasnt in your best interest. I will smear your name and pray for the day you close doors for good. Businesses rely on numbers and its in my best interest to make your numbers drop. read more

VCA has curbside service, the staff are efficient and courteous, and the location is lovely. My cattle dog needed x-rays and they were able to get us in and out in under 45 minutes. read more

They have an efficient staff and pleasant as well. The Groomer,Logan, has groomed my dog several times and she is the best! He is not easy to deal with. They seem to have some new vetrinarian who seem kind and willing to listen to and discuss problems! read more

We have used Anderson's Corner since 2014. The people at Anderson's corner are very nice and have done well with our 3 pets. However.... that's only on a routine, scheduled basis. If you have a sick animal (even a very sick one) they will generally not see it. Sometimes VCA Merrimack Trail will see them on short notice. Most of the time, you need to go to one of the Animal Emergency facilities in Newport News. Ron in Toano read more

The Murphy's have been our Vets for 17 years now, they are the best on the peninsula. The staff is so caring and professional we absolutely love all of them. The Murphy's were our vets here in Newport News and followed them to Toano. We gladly drive 45 minutes to see them and the staff of ACAH, that's what we think of them read more

VCA Anderson's Corner Animal Hospital - Reagan, 17 years young. - Veterinarians Near Me - Toano, Virginia

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Anderson's Corner Animal Hospital is absolutely wonderful!! I have always felt like our dogs were as much of a priority to them as they are to our family! We have one special needs dog (he is deaf and came to us with emotional baggage) that can require extra attention and patience, they provide this willingly and happily. They have worked tirelessly to help us with him. I have found the office staff to be friendly and very helpful. We have also used the grooming services for our needy boy, the patience and kindness that was shown to him was amazing! read more

Don't bring your pet here. Especially as a walk in or urgent situation. They will wait until their urgent care hours just to charge you more money. I sat there for 2 1/2 hours today. Also, not very easy or gentle with my dog. The way he was treated, I wonder how they would feel if their pet was treated that way. Evaluate how your employees work with animals before hiring them. read more

I recently moved to the area and got an appointment with The Andersons Corner veterinary clinic. The front staff we're not friendly but I passed it off as a bad day. I called for a second appointment and again the front staff did not even acknowledge I was there for almost 10 minutes when I was standing at the counter. Then they were not friendly. One woman was on a personal call and seemed like she was upset because I interrupted. I had to take my dog to a vet while on vacation and they prescribe some medicine for arthritis. When it was getting low I called the vet to see if they would accept a prescription from the other vet until I could get in to see them. The girl who answered the phone but no idea what I was talking about but took the name and said she would have the vet or a technician call me back. I never received a call and they are closed on weekends. My call was Friday morning about 9:30. I do not recommend this vet and would not suggest anybody else go ​to it. I am changing to a different veterinarians clinic from here out read more

This place always feels so clean and inviting! Glad to have them right down the street!

The staff is so caring, friendly and supportive. It's a beautiful facility and the service is exceptionally fantastic.

I have been going to Anderson's corner for years I have 6dogs with them. However my recent experiences have been awful. Ever since becoming part of VCA I have had no good luck. The vet staff are still amazing however I had to call three time about medication getting filled then had to call about a test result and today after I drove over for a nail trim which is normally a walk up I was informed it's now appointment only. While I understand the times I have been doing nail trim visits this while time. It would be nice to get notifications of changes like these so I don't waste the little time I do have making an unnecessary drive. read more

Besides being an excellent general vet, top orthopedic specialist, empathetic emergency services, Anderson's Corner is the only vet in the area that accepts distressed wildlife. I brought a young rabbit in last week, thinking it had to be euthanized due to misfortune with a cat. When I called to check a few hours later, it was receiving an iv and cared for by the "exotic" animal specialist, Dr. Welch. When stabilized, a wildlife rehab specialist will care for the bunny until healthy to be released in a safer environment. Anderson's also stayed on the phone with me when I was rushing my cat to them. He was having respiratory distress. He died about a minute before I arrived but they rushed him into the back and spent time trying to revive him. Unfortunately they couldn't, but they gave me, a few days later, a plaster paw print from him, with his name on it. There was no charge for these services. Thank you very much to all of the people there, from the kind front desk people, the techs and doctors. read more

We have lived in the Williamsburg area since 2003. We were delighted that this Hospital opened so close to us. Dr. Rob is very knowledgeable and competent, also he goes in depth during the diagnoses process so as a pet parent you feel that your fur kid is in good hands. We had adopted a 8 year old hound last year, his bottom teeth were so worn, and really bothered him. Dr. Rob took our pup in and fixed an infected one first and then he had another visit for the second tooth. He was kept the entire day for each appt. to make sure he didn't have any complications. They also accept Care Credit as well which is a Plus. They can offer more services and vaccines but take in account for mindful patients who know what environment their kid lives in...indoors vs outdoors or needs to be boarded often, all require different vaccinations. The cat might be in the kennel area, but the dog photo is not, they have two large areas for dogs, each gets a bed and they have different prices. Lastly, they have a huge enclosure as well that the pups get to use as well. read more

office personnel at front desk completely rude and dispectful to me and my animal. took me 3 tries to get my paperwork correct. Got home and i still didnt have my rabies certificate. Wellness visit without folllowup from other vet. I still dont know the results of his fecal exam. Staff at front desk wont relate it to me and I paid for that test. Said vet would call. 4 days later. Nothing. No other vet called me. Dr. Robb left the practice and all the personal care and integrity with this practice went with him. Corporate ownership makes this vet completely insensitive to your pets needs. Talked to office manager and about front desk. What a waste of time that was. Nothing done about it. Wont be going back here and if u need to get in ASAP go somewhere else. They charge u extra for that and a rip off. read more

It's so nice to have a wonderful and caring group of veterinarians and their staff so close by! Very good and thorough treatment, 24/7 emergency service, truly a professional place! Thanks so much for coming to Anderson's Corner, our corner of the world! read more

Dr Robb and team are the best! My cat visited them until her final days. Once she moved on Dr. Robb sent us a clay paw print of her paw, a card, and a beautiful poem. What brought us to them was our Pug Zoey. About 10 years ago she started to get really sick after a visit to TN. Our own Vet's office didn't have time for her and told us to try the new Veterinary clinic just down the road. We did and never looked back. Now, she is getting older and is requiring extra care. They have an excellent rehabilitation program. The difference is night and day. Our other dog is skittish and does very well. A few people at the front desk have some opportunity, but everything else overcomes that one issue. I highly recommend them to anyone wanting great care for their pets. read more

All the employees were very nice. Unfotunatley, during my cats first "free" checkup, she was given a dog vacination. The lady vet was very nice and aplogized and said it wouldn't hurt her, but I thought it was wierd that she didn't look at the needle before she injected my cat. The "free" check up turned out to cost almost $300. I had adopted the cat from the Humane society the day before. I was given a "free' check up voucher at Anderson's. It seems strange that a couple of shots came to $278. I won't be going back. read more

Physically one of the best facilities in the region with roomy boarding and a wide range of services. Unfortunately several key personnel have departed/retired in recent months leading to a sea change in customer service. I recently had a confirmed appointment and sat in the waiting room for 30 minutes while the clerk entered 8 data points into the record. The Vet was waiting in back; I was waiting out front; and the clerk was trying to type and refused to tell the Vet I was there until she finished. I left in disgust. This is not an unusual incident. A questionable sense of urgency in treating potentially life threatening issues is another area of concern. If you can make it past the front desk the service is efficient but so are many other practices without the unnecessary waits. read more

Left the dog boarding overnight, no issues and the staff was very friendly. They even gave us a tour of the place!

Our cat became very sick overnight, and by Sunday morning it was obvious he needed a vet. Anderson's Corner had Sunday hours! What a blessing. The facility is beautiful, clean and well maintained. Reception staff were prompt, professional and polite. The care givers were kind and knowledgeable and quickly established rapport and confidence. We are kind of new to the area, but we will definitely come back here for our pet's routine healthcare. Excellent job, folks! read more

My one year old pup became extremely ill and after visiting four different vets (including a few day stay in a very expensive animal hospital) nobody could figure out what was wrong with him as his condition continued to worsen. I was running out of $$ and options. One of my friends recommended that I try Andersons Corner, and in particular, Dr. Andrew MacDougall. He went out of his way to see my dog, Oliver, first thing in the morning. He was very helpful and very thorough. He diagnosed my dog with Meningitis within an hour~, something everyone else had missed. He started my pup on antibiotics and steroids immediately, and within one day my dog went from lethargic, and unable to move his legs, to playful and running again. He also calls me back promptly if I have any questions, or assists me right away in any way he can. I credit my dogs life to Dr. MacDougall and Andersons Corner. He is hands down the best vet I have ever visited, and I have had to go to quite a few. I will not be going anywhere else and I HIGHLY recommend checking this place out if you would like a warm and welcoming environment with a knowledgeable team to see your fur babies! read more

I probably should have done this review awhile ago. The staff here are wonderful, caring, and always keep my dogs up to date with printed and call reminders. I've never had any issues with surgeries, services or billing. Not only that, I would like to recognize their grooming staff, Ann, who has groomed all three of my poms for the last 3 years. Ann is very patient and listens to all my needs and wants. She does exactly what we talk about prior to grooming and all my poms comes out great and not too short/bald. I've had horrible experiences with other grooming facilities which left my first Pom with hair that won't grow back the same. I highly recommend this place from preventative services to grooming and anything in between. read more

Anderson's Corner has had our dog Willow for multiple weeks free of charge, and were supposed to do some very expensive testing while there for free since they lied to us, withheld information about her, and in turn have directly inhibited the health care needs of my 2 & 3 year old children's severe illness & myself related to zoonotic disease & the necessity of accurate diagnosis in animal to effectively treat humans. If your dog is currently being boarded here, know that your dog is not safe for there is a dog being held there that is not safe to be around other dogs and is in my opinion their test rat for a severe disease process that we had no idea about until getting the chart 5 mins prior to calling for it (which they have shredded since). They have harassed us and inhibited our own health and well being by withholding information and lying. My family will make sure justice prevails for our family and for our sweet girl Willow. Do not trust these people, they are disgraceful & it's absolutely heartbreaking we have trusted them with our pets lives. I will not let this go nor will I ever stop fighting to make sure justice is served. read more

Expensive and the customer service is not up to par. Toano vet is down the street and much more affordable.

We have experienced a few problems with some employees and decided to switch to a smaller practice. Most of the vets are caring and compassionate. read more

I recently went in for a check up for my dog who was having some stomach issues and was seen by Dr. McDougal. His flippant and arrogant attitude was more than I could take. Not only that, he was completely off on his diagnosis. He wanted to do lots of very expensive tests and made me feel like I was neglecting my dog when I told him I wanted to see how he felt after a few days. Turns out, my dog ate something and was treated with an antibiotic. He was better in 48 hours. I will never go to this practice again. read more

I recently had to have my dog put down and decided on cremation. I have used this vet for a while and was satisfied with his services and in my time of grief did not question anything. When I got the bill I found that he was using a cremation service in Gloucester VA, Heavenly Pets Cremation who are at least 33% higher than a place right down the road in Williamsburg, Williamsburg Pet Loss, who charges by the pound and would have been $105 less. I feel that people need to know that there are options out there. read more

This is a highly professional operation with caring vets. Dr Welch has taken care of many of my dogs through the years and is extraordinarily committed to each of her patients. With incisive diagnostic questions she get to the heart of things. I could not be happier with the clinic and the service provided. read more

The best vets I have ever been to. Thorough, clean, understanding, prepared. Their kennels are outstanding. Best in the entire area - and I have been to several and had nowhere near the level of service. Highly recommend to anyone who loves their animal. read more

My experience at Anderson's Corner Animal Hospital really was as good as it gets. My dog tore her ACL in her knee. My local vet said I would need to be referred to a surgeon. When she saw the look on my face at the price estimate, she said I may want to consider traveling to Toano to see Dr. Murphie. She had heard great things about him, and they accept CareCredit so I could make payments. After doing some research, Dr. Murphie was the best choice. The facility is really nice, clean, spacious. But better than that--the PEOPLE! We were taken into the exam room right on time. Rather than explain everything to a vet tech, "Dr. Robb" came in. Within two minutes, he said, "Let's go in the back." He showed us to the surgery/procedure area. I've never had a vet let us look in the back before! He examined each and every joint on our dog. When he found a problem, he wanted us to feel it, too. He was down on the floor with our dog, getting his face licked throughout the exam--and he obviously loved every minute of it, too! He took x-rays then brought us to the back again. He showed our dog's x-rays, compared them to other dogs' x-rays, and more of what it would look like after her surgery. The whole time he said he didn't want to be presumptuous as though he knew we were hiring him for the job. I was already sold! He does this particular surgery about every single day. He gave us time to say goodbye to our girl, then a surgery nurse took us back to the exam room to go over each and every step of the surgery and recovery. She explained when we would get phone calls for updates, gave us their numbers, even gave us Dr. Robb's cell phone number. I told her I would never feel comfortable calling him on his cell, and she assured me he would not mind at all. We left with a wealth of information, so we know what to expect on this eight week journey. I got a call in the morning to tell me how Chelsea did during the night before surgery. I got a call when they started the procedure. Dr. Robb called me personally to tell me how the surgery went. I got a call at 4:00 when she had recovered from anesthesia, and I got another call at 9:30 that night to let me know that she had eaten and taken her first walk on her new knee. Another great thing, totally blowing my mind, is this was a one-price deal. I'm paying less than anywhere I could go in my local area, and it is an all-inclusive price. There is an initial surgery consultation that's separate in case you change your mind, and there's one set of x-rays at the end of eight weeks that will be $145. $2900 includes her surgery, all follow-up visits, her meds. If they want more x-rays next week, it's included. If I want to take her in for an extra check on a week we aren't scheduled, there's no charge. If she gets an infection, the meds and visit is covered. AMAZING! I wish doctors for humans would take a page from the book of Dr. Robert Murphie. I've never received this level of quality medical care and compassion--even for my kids! read more