We have been using Jolly Pond for 10 years and gave always received phenomenal care, including going above and beyond when we have had to make difficult decisions regarding our pets life. read more

Dr. Brown and her team are caring and compassionate veterinarians. We've been clients for 11 years and have always had great medical care for our dog. They've been quick to diagnose and properly treat a few issues throughout his life and followed up personally to ensure he was getting better. This practice definitely cares about their patients and their families. We will always recommend Jolly Pond Veterinary Hospital!! read more

Everyone is so friendly!!! We felt well taken care of!! Our dogs enjoyed their first visit here!

Dr Fidler and Dr. Brown have given my two dogs excellent care. Always take the time to answer my questions and return my calls. They love my girls and my girls adore them. Vet assistants have always been friendly and caring. Front office staff is hit or miss but maybe I catch them on off days. read more

Jolly Pond Veterinary Hospital - Veterinarians Near Me - Williamsburg, Virginia

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Being new to the area, I stopped in to see about the service here. Before I even talked to anyone - truly just an introductory meeting, the staff advised they have a month wait for new pet patients. They didn't even greet me or ask why I was there. I was told they have 11,000 clients and only 4 veterinarians. I asked if they plan to staff up to meet the need, but that didn't seem logical to them. I will find a vet who can see my dog in a pinch. Dogs don't get sick by monthly schedules. This office needs some professionals to train the client service staff. I see other issues on this site as well - so it isn't just me. read more

Dr Fidler was really supportive in dealing with Lucy and her multiple overlapping situations. She would call well into the evening with results and updates and was vigilant in making sure there were no bad reactions to various medications. She had a breakthrough treatment for a serious problem. We've moved and we're going to miss her. read more

Been using this vet for over a decade. Have tried others in a pinch and always came back. Sometimes I dont get an appointment as fast as I would like, but that is okay. I understand they are extremely busy and I am willing to wait. If it's an emergency, I go to the emergency vet. I'm thankful for all the staff.....they have very hard jobs and have to deal with a lot of not kind people. read more

Update: look who's 3 now and better than ever! Still a patient of jolly pond too :) My family has taken our pets here for as long as I can remember. Everyone is kind and professional, and makes the pets feel as comfortable as possible! I recently adopted a kitten from an affiliated foster agency who got her leg amputated by Dr. Brown and she is doing very well. Thank you to Dr. Gussman for introducing me to this little angel! read more

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Started using Jolly Pond when I moved to the area. My two golden retrievers have received excellent care. Teeth cleaning, operation for removal of a lipoma and routine care have all been handled with care and compassion. I recently took my young golden retriever to Jolly Pond for routine checkup. She was examined by Dr. Fidler. I was impressed with Dr. Fidler, she was very friendly and thorough. A good addition to Jolly Pond. read more

Because of the 5-Star review I saw already posted, we decided to get a second opinion on our mastiff's skin condition from Jolly Pond. Boy were we glad we did! We met with Dr Brown and upon bringing our very large dog through the front door, Dr Brown was already running down the list of symptoms. This was our first visit at this vet clinic and the 1st time diagnosis was right-on! Talk about impressive. Dr Brown at Jolly Pond advised a basic blood test to scan thyroid levels and behold, our dog's thyroid level was very very low on the scale. She immediately treated with thyroid meds and we saw extreme changes in our dog's behavior and activity. Her skin is healing and she is wagging her tail again. She is already 99% better from the one-time treatment. We had been seeing another vet hospital and for nearly 2 years (near Anderson's corner); not once did they mention a possible case of thyroid which was throwing off our dog's metabolism with skin infections, loss of hair, and overweight. They were leading down the path of allergies and wanted us to pay for many expensive tests. This went on for nearly 2 years!!! I was immediately impressed with this Vet hospital that I have permanently changed care of our pet to be under the watch of Jolly Ponds, which is why we give this Vet Hospital 5 STARS across the board! Excellent service from the front desk to the doctor! read more

After trying several recommended exotics (rabbit) vets in the area, I needed to have real expert care. I got it here at Jolly Pond with Dr. Brown. I found out there are those who take their rabbits especially to Dr. Brown for her experience and expertise in rabbits. Her experience, professional manner, and knowledge surpassed everything. Is she worth over the hour drive one way? Absolutely. I have multiple rabbits, geriatric to young, and she is capable of handling everything. She referred me to NC State U for an issue and I am totally happy with them and her for making the call. We all 3 worked together for the bunny's well being. The ideal vet. I have had multiple problems presented to her and she was capable of dealing with them all. Yes, having to travel that far is tough but at least I am up there for things and I'm getting an outstanding education in caring for my rabbits at home, in the safety and comfort of their known quiet place. This is better for them. I am trusted and that makes me feel confident about how to work for the best of my animals. I'm very grateful to Dr. Brown and her excellent staff for all they've done in this short time I've been there. read more

Dr. Brown is a wonderful and compassionate vet. I will always grateful for you help when I came to you with my precious yorkie, Madison. Your patience, understanding and willing to help when I needed it most was and is greatly appreciated. You and your staff were very highly recommended by Martha P. Martha was correct, you are great! read more

When we moved to Williamsburg we took one of our dogs to Jolly Pond Veterinary where Ruth Gussman provided care. We liked Ruth very much. We thought good, vet found. The next time we needed vet services for one of our other dogs a 5-minute conversation with the person who answered our call ended our business with Jolly Pond. Rude, uncaring, and disrespectful. While she chastised me for not calling earlier in the day ( I work evenings ) I remember thinking how unprofessional she was being, and wanting to call her rudeness out...then I thought better of it. We went elsewhere. Sad really...seemed like a nice practice. read more

I take all of my 4 legged family members to Jolly Pond. They offer exceptional care. Dr. Brown does outstanding work, whether it be for typical checks or emergency work. read more

I took my cat to the Jolly Pond Vegetarian for a routine blood check up My Cat saw Dr. Hill, my cat was doing fine health wise. Dr. Hill took my cat to the back room where I could not see to get the blood work and when I got my Cat home, she was throwing up all over the place. I just took my cat there for a regular check up and my cat was dead with in a week. I don't know what Dr. Hill did to her, but she died with in a week after seeing Dr. Hill. Before my cat died, Dr. Hill called my residence and left a message, it sounded like he was saying AWWW that's too bad, in his tone. I personally think and believe that Dr. Hill done something to my cat when he took her in the back where I could not see him. I read another review on the internet where another patient had a very similar experience with Dr. Hill, only their pet died the next day. I think all people should be aware of Mr. Hill at Jolly Pond veterinarian when two pets die almost immediately after he sees them. Dr. Guzman is not much better, when my cat was meowing one day, Mrs. guzman said to me, that my cat was just "bitching". I don't think people should take a chance with the Dr. Hill. In addition Mr. Hill tried to jack up the price on me for an emergency visit, when I confronted him with it, he blamed his mistake on Dr. Fiddler's coffee. read more

I am in the medical profession and I know a good diagnostician when I see one. Dr Brown is beyond excellent. Add that to her true love of the animals and the compassion she shows to the animals and their owners and you have a truly one of a kind veterinarian. She is also a rabbit specialist. Her astute veterinary skills have saved the lives of more than one of my animals over the years. I now live two hours away from Williamsburg but continue to bring my animals to her for their care. Thank you Dr Brown. read more

Right as we walked into the hospital, we were promptly taken care of. I would have to say this was the most compassionate care I have ever seen for our golden retriever puppy. Dr. Hill absolutely loves what he does. He even takes it upon himself to get on the puppy's level and sits with him on the floor while he discusses recommendations for training and how to properly discipline. He went absolutely above and beyond for Buddy. Answered all of my questions and the care was quick, passionate and pain free. They use cheese whiz as a distraction for administering vaccines!!! Impeccable service!!!!!!!! Highly recommend this veterinary hospital. The whole staff was incredibly nice and accommodating. You can tell they love animals and love what they do. read more

Our dog was seen just once at Jolly Pond and I liked Dr. Fiddler. However, I saw the front desk staff on a regular basis (for Rx pickup) and found them disinterested, impersonal and not the least bit friendly. When I decided to go elsewhere for veterinary services, they told me my pet's records had been misplaced. read more

Dr. Brown and staff are amazing. They are all so caring and warm. I love taking my dog here and I know he's in good hands. Dr. Brown is an amazing and practical vet; she doesn't go overboard and doesn't get caught up in hype or trends just to make a profit. Any animal that goes here is lucky to get such great care. read more

I took my wonderful sixteen year old Himalayan cat to Dr. Brown at Jolly Pond Veterinary Hospital after she was diagnosed with hypertensive retinopathy and kidney disease. Dr. Brown was thorough in her examination of my cat's condition and advised treatments at each stage of her illness. My tenacious little cat held on through all the tests and procedures as well as prescribed medications meant to address her sickness. I'm grateful for the time this veterinary hospital's care afforded me to spend with my beloved cat before she passed away. read more

Absolutely love this place and is worth the drive! I live in Newport News and don't mind at all taking my rabbit to Dr. Brown. She's an amazing vet to my rabbit and is very knowledgable. Had quiet a scare with my rabbit last year and she took very great care of him and called me with updates which I appreciate because it was rough! She's a great doctor and I will only go here! read more

This is by far my favorite vet clinic of anywhere I've lived. I initially started bringing my dog to Dr. Brown, and she is an excellent vet. She is friendly, knowledgeable, and very good at what she does. Due to schedules, we ended up seeing Dr. Gussman more and she is also wonderful. She is kind and caring, and truly looks after the best interest of the pet as well as the owner. She helped us through some very difficult times with one of our dogs, and showed more compassion than I'm sure most vets ever do. I have not seen either of the other doctors, but I am sure they are also good given the experiences we've had at Jolly Pond. When we moved to Fredericksburg, we struggled to find a good vet, and so for routine care we continued bringing our dogs to Jolly Pond. Sadly, we no longer live in Virginia so I can't take my dogs here anymore. However, I have continued to reach out to both Dr. Brown and Dr. Gussman for their advice because I trust them. I would not hesitate to recommend Dr. Brown or Dr. Gussman! read more

This is the best practice I have used in all the years we have had cats. Dr. Gussman and Dr. Fidler have been kind and understanding. Recently had an emergency post op with a very uncooperative cat and they responded immediately with good results. The staff is always available and the practice does not try to sell you things or push unnecessary tests would not trust the care of our cats to anyplace else read more

Jolly Pond is one of the best veterinary practices in Williamsburg. I see Dr. Fiddler and she is absolutely fantastic! They have squeezed me in for last minute appointments any number of times and are always super helpful and responsive. After leaving a message on a Saturday night (roughly 5 pm), regarding my dog not eating, I recieved an after hours phone call from Dr. Fiddler at 7:00, wanting to make sure my dog was okay and to confirm that she wanted to see him on Sunday morning. Both my dogs are seen at Jolly Pond, and with one of my dogs having food allergies, we are there quite often. I have nothing but good things to say regarding my experience with them! read more

We followed Dr. Brown to Jolly Pond when they opened in 2003. Dr. Brown has always taken such good care of our pets. I believe she saw my childhood dog for all 15 years she was with us. Luckily we only had one emergency visit with the dog and she took such good care of her. When it was time to say goodbye, she was extremely understanding and comforting, while still being informative and upfront about what would happen. She also treated my hamster when I was younger. She explained the treatment process and even made it simple so I could do it myself at ~12 yo (with adult supervision of course.) Dr. Brown now takes care of my cat. The cat unfortunately has some unexpected health issues, but she has kept open conversation and has been very knowledgeable about the symptoms and possible causes. Her treatment plan so far has been very effective and we (and the cat!) couldn't be happier. We have also seen Dr. Gussman once, when Dr. Brown wasn't available for a last minute appointment. She was also very knowledgeable about the symptoms and possible causes. Like Dr Brown, she was very thorough with her explanations, and treatment options, and why she recommended starting with certain treatments first. Unfortunately our situation is very much trial by error for treatments - which we have had verified by a third outside vet during a nighttime emergency trip. I have complete trust in their knowledge and abilities. Jolly Pond also has very friendly and efficient staff. Everyone is human, and yes, on a rare occasion there has been a small mistake with billing or maybe grabbing the wrong size bag of food. But they always double check themselves and have always caught the mistake before I even have a chance to see it. For the regular/long time patients they seem to remember names and needs. That's pretty impressive to me! They make each client feel very important. I would recommend Jolly Pond to anyone. read more

Absolutely a WONDERFUL veterinary hospital. First and foremost, the vets and staff are incredibly caring and competent. I have great confidence that they will go above and beyond to treat any problems that my cats have (and they seem to have a lot of medical problems!) This includes squeezing me in anytime for last-minute appointments, providing off-hours personal contact information for urgent questions, etc... They provide very personal service and are honest and straightforward with their options for treatment, not trying to up-sell unnecessary tests or medications. I highly recommend Dr. Gussman, but I know that all of the vets there are equally as good. I cannot recommend them enough. read more

They have always taken great care of my beagle Paisley. When she ate mushrooms, I appreciated that Dr. Hill gave me a variety of options of care including price since it could get quite expensive so I appreciated that he walked me through the pros/cons of our options. Even more impressive, when I also adopted a 50lb lab, Dodger, he growled twice at Dr. Hill because he is afraid of men. Dr. Hill calmly sat on the ground and gave Dodger treats until he was comfortable, not rushing us through the process and asked how the dogs were adjusting and giving me advice of how Dodger could overcome his fear of men. Then this morning when our two dogs got in a scuffle over a Kong treat, the staff at the front desk as well as Dr. Gussman assured me that 1) these things happen and that it wasn't a fight, just a scuffle and 2) she gave me some much needed advice on how to prevent things like that moving forward. The staff and doctors care about the dogs physical and emotional well being and have the dogs' best interest at heart. The front desk and doctors also comforted me through the ordeal. I'm so glad that I have them as a resource. read more

I started using the Jolly Pond Animal Clinic several years ago and I have been a fan since day one. Dr Gussman is the first vet I have ever known to actually get down on the floor with me dog. Roxy, my Lab-Shar pei mix was very frightened and was very skittish since I rescued her. I couldn't believe it, other vets would try to get me to put her on the table or would put the choke collar on her and try and drag her to the back room. I can't tell you enough how much I appreciate everyone in the office too. They all get to know you and your pet. Your not just a number and a dollar sign. I have since lost my beloved Roxy and now have a new rescue puppy and there were no doubts that we would be going to Jolly Pond. They truly care about your pet and you! I highly recommend anyone to that their pets there!! Kathleen Garrow and Nahla read more