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    VCA Augustine Loretto Animal Hospital

    4.2 (57 reviews)
    Open 7:30 am - 6:00 pm

    Services - VCA Augustine Loretto Animal Hospital

    Pet physical or wellness exam

    Pet vaccinations

    VCA Augustine Loretto Animal Hospital Photos

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    Sharon M.

    We've been going to this clinic for over 2 years after rescuing our furball. Friendly, professional staff, convenient office hours. I appreciate that they offer early hours so I can squeeze in an appointment before logging into work. I receive appointment reminders via text and receipts via email. The summary statements via email are super handy when I need to double-check if vaccinations are up-to-date for boarding, grooming and dog park visits. Due to COVID, the office is currently doing curbside service. Upon arrival, I called the office and indicated my parking space #. An associate picked up my pup from the car, asked me for any concerns, walked me through the shots my pup was due for (with pricing broken out) and let me know that the vet would call me after examining her. I waited in my car and a few minutes later the vet called to walk through the pup's status. Soon after, my pup was brought back out and I received another phone call within a minute to complete my checkout via phone. I received my receipt via email and a current vaccination summary. A couple hours later, I also received a text with her heartworm & fecal exam results. Such an efficient process now and before COVID. I've used this location for annual wellness visits, shots and the occasional "OMG, my dog just ate something she shouldn't have, can I take her in to make sure she's ok" visits. I haven't used them yet for either of these but they do offer grooming and boarding services too. As for the personal touches -- At Christmas, there was a little decorated corner in the waiting area where your pet could take Christmas pictures (mine wouldn't sit still but it was a nice touch) and I also remember seeing my pups name on a welcome dry erase board when my furball first visited the office. TIP: Free First Exam for New Clients. Call them for an appointment and additional details.

    Waiting Area
    James G.

    Very friendly, authentic group of professionals working here. Traveling to this location was easy. Although the exterior is somewhat bland, the interior is fully equipped. The examination was performed in the room with us present. Our cat was only removed to collect lab samples. We were then updated as the tests progressed. As with most animal hospitals, cost was involved and we were provided an itemized treatment plan before proceeding. The follow-up text messages were convenient. Overall, I'm very happy with my experiences and intend to continue utilizing VCA for the wellness of my pets. My only criticism would be pricing for some of the medications.

    Waiting to see the Dr.
    Alicia H.

    My husband and I were in town for business and during our stay, our puppy Hendrix developed GI issues. After 24 hours of chicken and rice, he was getting worse; it was time to use Yelp to find a veterinarian. I found VCA and it happened to be 10 minutes from where we were staying. The receptionist was able to get us in same day and within 2 hours. She was very thorough and polite. I was able to email his vaccination records to the office so when we got there, he could be seen ASAP. Outside of the facility are multiple areas designated for pets to relieve themselves before going in. Once inside, I was immediately greeted by two front desk staffers who were extremely helpful. The both had a very clean and professional appearance. The back office What I really liked and appreciated was Dr Francesena's approach to treatment. She did a nose to tail evaluation and prescribed pro and pre biotics to help his GI tract naturally. She also prescribed a sensitive tummy diet and provided me with enough to get through the week. She didn't immediately prescribe antibiotics which is cautioned against but some vets still do it. Her assistant was so caring in the way he handled Hendrix so Dr Fran. could examine him. The office was clean, smelled fresh and all the staff were exceptionally professional. You can tell when people are doing their job or doing something they enjoy. The staff enjoys their job and Hendrix could sense it as well. This is the ONLY vet I will bring my CKCS to while in Jacksonville. Thank you to all of my fellow yelpers who recommended VCA! As I was writing this review, Dr Fran. Called to check on Hendrix. Very thorough, very caring, if you need a veterinarian home, come here!!!

    Kim W.

    I have nothing but good things to say about this vets office and the people who work here. We adopted our cat, Julian, on May 6th 2017. Between May and December, our little "Trouble Kitty" (as he affectionately began to be called) had us at the vets office no less than 10 times. He had to have an eye removed, had to have a second surgery on that same no-eye, and what felt like a million follow up visits. (In the attached picture, you can see how he looked the day before his surgery, a week after his surgery, and then a recent picture, 10 months after his surgery). Every time we've been to this office, we've been treated with nothing but kindness, respect, and professionalism. During his entire healing process, they were so patient with us and it honestly felt like they treated our boy like he was a part of their family. He usually sees the same doctor but I'm pretty sure at this point he has seen all of them at least once! All of the vets there are great, but we absolutely adore his usual one, Dr Dawson. She is absolutely fantastic. Bottom line, this vets office is hands down the best I have ever taken a pet to, and I highly recommend them.

    I love them all.
    Angela W.

    We may have turned into crazy dog people and rescued a couple more dogs. We knew we wanted to continue to use VCA for our new pups. This time, we saw Dr. Eslick. She and her tech were absolutely phenomenal! Both these rescue pups are sweet, but very shy of new people and situations. They got down on the floor with my pups to check them nose to tail and ensured they were in good health! I still can't believe they were on the floor, giving them tons of love and pets, all while checking them out. AND despite the fact I have two other dogs, she gave us amazing advice on newly homed dogs. And while some clients may have thought "I know this", she also informed of us of a potential plant killer that is all over Florida, Sago palms, which are EXTREMELY TOXIC to pets and humans. Not only are these palms deadly to your pets (liver and organ failure), the palm seeds are extremely enticing for your dog to eat. All that to say, she likely SAVED all four of my furbabies lives as I didn't know this. We recently moved to Florida and the previous owner had planted these in the yard and our neighbor had just given us seeds! Thank you for giving me the information, even though I already had dogs. Can't recommend her enough!

    This place is so cool. I always look forward to these visits. Wish my cat could say the same.

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    4 months ago

    I have been taking my pets there for years. They are very good with my fur babies*****

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    Ashley T.

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    22 days ago

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    2 months ago

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    7 months ago

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    6 years ago

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    2 years ago

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    3 years ago

    Always been good with my pups! Great vets and care programs. Been going here for years

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    7 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    4 years ago

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    6 years ago

    Friendly staff and clean facility! We take our female standard poodle here for her regular shots and up keep.

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    9 years ago

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    9 years ago

    Excellent clinic and affordable. My first time visit with my cats was free and they even got me in the next day. Staff was lovely too.

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    16 years ago

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    Page 1 of 2

    Ask the Community - VCA Augustine Loretto Animal Hospital

    Review Highlights - VCA Augustine Loretto Animal Hospital

    Eslick is incredible, she cares about you and your pet.

    Mentioned in 2 reviews

    Read more highlights

    Fort Caroline Animal Clinic

    Fort Caroline Animal Clinic

    4.5
    (41 reviews)

    I don't even know where to begin. I guess I'll start with why I brought my dog in. She had an ex…read morelap at 6 months old and the surgeon told me she doesn't have a uterus. Fast forward to 3 years old, she went into heat for the first time. I was very confused and wanted to make sure she's okay, so I brought her into Fort Caroline Animal Clinic. The receptionist, vet tech, and doctor were beyond sweet. The doctor listened to me explaining my dog's history and why I'm concerned and she also was concerned, confused, but I could also tell that she's invested in getting to the bottom of what's going on. She's getting records from the clinic that did my dog's surgery and we will be doing an ultrasound to see if she has a uterus and what's going on before having her spayed. As someone who works in the human medical field, I usually get frustrated with lack of explanations from vets and even my own doctors, but I found that Dr. Lincoln was very descriptive in what could be the problem (if there is one) and what she can do to get the answers and outcome we need. I'm a dog mom of 3 and have brought my dogs to many many different vets in several different states; the services my dog was provided and care that was received was the best I've ever witnessed. My dog is also shy, doesn't care too much for people other than me and Dr. Lincoln and the vet tech navigated this smoothly while getting her temp, checking her heart, and administering vaccines. The price was slightly higher than I'm used to, but the price was worth it, in my opinion, because I know 100% that they care for their patients and will do whatever is necessary to make sure their patients are healthy and receive great care. I couldn't recommend this vet clinic enough and will continue to bring all 3 of my babies here.

    Prices are way too high! Once Ft Caroline Animal merged with Dames Point Animal, the prices…read moreskyrocketed. No longer affordable to have a pet. Sad.

    Dr Katie, The Hospice Vet

    Dr Katie, The Hospice Vet

    5.0
    (11 reviews)

    Dr.Katie and her assistant Gabi are truly in the right field of work…read more We needed help sending our Molly girl over the rainbow bridge today. Dr.Katie arrived on time, very compassionate and so supportive. She talked us through the whole process and even allowed our other dog to join in saying our goodbyes. I have never done this before and it was extremely hard to make the decision to send Molly to heaven for her next life. If you ever do need her services of in home, compassionate pet euthanasia, I would strongly urge you to use her.

    From the very first moment we reached out to The Hospice Vet to the heartbreaking final goodbye,…read morethe compassion Dr. Melissa and her team showed us was extraordinary. Because of her gentle guidance and unwavering kindness, we were able to help our sweet Piper transition with a calmness and love that felt almost sacred. When Dr. Melissa arrived at our home, she came with warmth, hugs, and the reassurance our breaking hearts desperately needed -- that we were making the right choice, at the right time, for our girl. She didn't rush a single second. She learned who Piper was, honored her spirit, and gave us all the space we needed to breathe, to cry, to hold on, and to let go. She walked us through every step with such tenderness, answering every question, easing every fear. In one of the most painful moments of our lives, she created a sense of peace we didn't know was possible. Having Dr. Melissa with us that day was a blessing we will never forget. She is, in every sense of the word, an angel. ~Jon & Julie

    Brentwood Animal Clinic

    Brentwood Animal Clinic

    4.1
    (28 reviews)

    I've been bringing my pets here for about eight years and I can honestly say this place is…read moreabsolutely wonderful. Both Dr. Hightman and Dr. Sadderson are not only knowledgeable but also compassionate and I've always felt my pets were in the very best hands with them. I've had lots of medical things come up with my Doberman and she's always been taken care of and all problems have been resolved. From anemia, to injuries, to random issues. I've seen some reviews mentioning rude front staff but that has never been my experience. Every time I've come in, the staff has been kind, helpful and welcoming. I think it's important to remember that kindness goes both ways. if you treat people with respect, you're much more likely to get it in return. Even if someone has a bad day, maybe just be kind regardless and see how that shifts the tone. The ladies at the office are actually my favorite to interact with, so I'm just really surprised why others would say otherwise. Over the years this clinic has consistently gone above and beyond for me and my pets. I'm so grateful to have a vet I can trust and a team that truly cares. I highly recommend them!

    Okay; updated review. I've been to this clinic on 3 different occasions now…read more 1st: dogs needed vaccines. I was surprised that they only do paper records and do not offer pro-heart injections for heartworm prevention. They have a weird excuse of saying it doesn't work for dogs in this area or something. None of my other vets have had problems with Pro-heart. The paper records are SO hard to read due to handwriting and layout of the papers. Even yesterday, I couldn't even tell if my dachshund had his rabies shot updated because I couldn't read the handwriting; neither can other vets. 2nd visit: more vaccines. I wasn't seen until 55 minutes after my appointment time. The receptionist decided to spend about 3 minutes trying to argue with me that boxers cannot be black, so she must be mixed breed. I finally had to inform her what reverse brindle is. The place felt so outdated and not clean. My dachshund is one of those dogs that barks until you pet him. The doctor just stood in the doorway holding his ears for 30 seconds until I asked him to just reach down and pet him one time and he will stop barking. He did and barking stopped. I know, my dog should be trained and has been through lots of training, but that behavior still has yet to change. It is what it is. I went back last month because my dachshund had runny nose, itching, a rash, hot spots on his paws. These people took his temperature and it was 103 degrees (fever) and automatically assume it's the new canine virus going on. Absolutely 0 tests were done; no blood work, no skin scraping, no nothing. They gave us lots of Doxycycline and that's all. He finished the Doxy within 2-3 weeks and STILL had issues. He's practically crawling out of his skin. I took him to our old vet that we were going to stop using since we moved 27 minutes away. This vet immediately said "This all sound like allergies; im not sure why they said it's this canine virus." An allergy panel was done and we were given amoxicillin, allergy meds, prednisone, and a cytopoint injection. The allergy test results came back and he's allergic to lamb, beef, fish, peas, and pecan trees. He's been exposed to both pecan trees and peas, so this is likely the reason for his allergic reaction. When my fiancé called to tell them our dog is still itching bad with little improvement and asked why they didn't run any tests, the receptionist had a major attitude problem and said she'd put the doctor on the phone. Then we get a lady that claimed to not be the doctor. She started lying and saying "Oh, did your fiancé tell you he has fleas and he's allergic to them; that's why he's sick." I laughed. They never did an allergy test and checked for fleas. He had none and has been on Bravecto for years. The attitude these people have and their archaic approaches to veterinary medicine is just insanity to me. I can't believe this business is open and I honestly hate everything about them.

    Lap of Love

    Lap of Love

    4.6
    (18 reviews)

    Tragedy to call them, but the Vet who came out was so honest nice and sweet, we cried and hugged…read moreand she took her time. Thank you for carrying sweet morrigan to the afterlife.

    Our family pet dog Lily Pembroke Welsh Corgi of 15 years went downhill quickly. Her stomach was…read morebloated, and blood results revealed liver damage. She quit eating, drinking, and walking in just two days. To end Lily's suffering, we called Lap of Love 0530am and left voice mail for urgent help! At 0600am Matt called and said "Dr. Sarah will arrive between 11 am and 12 pm. We are here to help make this process as peaceful for you and Lily as possible." Matt explained everything and followed up with an informative email. Dr. Sarah called us before arriving at the scheduled time. She was very compassionate, caring, understanding, professional, and was a blessing to Lily and our family. Lily was first given a sedative to relax her and after she closed her eyes a few minutes later was given a shot and went to heaven. We were given a Paw Print of Lily's paw embedded in clay with her name on it, some hair taken from Lily's back and in a small clear container with Love on it, and a wonderful pamphlet that I cherish called Eternal Paw Prints. In two days received an informative email from Jennifer of Lap of Love who said, "Lily's urn will be ready to come home in approximately 10 - 14 days." Lily came home eight days later. It was a beautiful carved wooden box with Lily engraved on identification plate on the front. I'm staying busing working on a photo and video album of Lily and reading a wonderful book a second time titled Rescuing Sprite: A Dog Lover's Story of Joy and Anguish by Mark Levin. My family and I have heartfelt thanks, blessings, and appreciation for everyone.

    VCA Augustine Loretto Animal Hospital - vet - Updated July 2026

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