The amount of caring and compassion that is given at Woodbrook to 4 legged and their People is…read morebeyond words!! we have many pets and they are given (be it vaccines or saying Goodbye to them)the utmost care as if they were their own. Thank you Tammy and Gang. you are appreciated more than you can imagine Cressey family. Woolwich. maine

They have been my Vet for the last 5 years. Great service and caring staff. Tammy is a very good…read moreVeterinarian with love for animals.

Called for a semi-emergency appointment while we were traveling from Connecticut. They were able to…read moreget us in right away. Saw Dr. Kevin Chretien. What a gem! He was gentle with our precious doodle, gave a very thorough exam and explained his thinking throughout. I could not have been more pleased with the service and the care, and as a retired healthcare exec my standards are pretty high. Highly recommended!!!

I would love to be able to give them a 5 star review. Everyone at the front desk was consistently…read moregreat. Boarding, grooming, and vet visits were always routine or better than expected. We will not be going back, though, because of one particular vet, the worst one we've ever encountered. Most of the vets we saw there were great. But this one asked us to make an appointment to follow up on our ailing pet, and then simply refused to answer the phone or return messages to allow us to make that appointment. When a week had gone by with crickets, we asked for an appointment with anyone who was available. You can't wait like that with a sick pet. Well, that got him on the phone finally. He said another vet "wouldn't appreciate" having to see us. Oh really? Then pick up the phone!! Then midway through discussing treatment options (again, on a sick animal) he said he "had to go" and hung up on us. We couldn't agree on what treatments he had even said they'd do, and they did one we definitely didn't agree to or discuss. The treatment wasn't the issue, though; the issue was his epically bad, unprofessional attitude. The kicker? He never called to ask us how our potentially dying pet was doing afterwards. Never again.

I have nothing but good things to say about this place. Everyone has been so kind, and they really…read moredo care about the animals they see. Very reasonable rates too. I won't go anywhere else.

So I haven't even been in here yet and I don't have my own pet. But long story short, in fostering…read moremy former landlord's cat until the summer since I was the further tenant the cat took to best. Called their office today to express concerns about Fat Kitty's urine habits over the last week. I'm sure I sounded like an idiot but Sierra (I believe was her name) answered the call with such compassion and understanding. She made me feel like I did the right thing calling while also letting me know it didn't sound like an emergency. She pulled up the file quickly and was able to speak knowledgeably about a pet she may not know personally, such really speaks to the entire office's notation habits. She offered to have the doctor look over the notes and call me back with any action items. But as someone who is just watching someone else's beloved animal, I am TERRIFIED I'm doing something wrong as a non cat owner and Sierra not only made me feel so much better, she made me feel like the whole office knows this pet and cares about Fat Kitty's well being. I could not ask for a better customer interaction nor a more pleasant ending from what I was worried was a potentially hazardous experience. Thank you so much!

Took our grumpy old man here for a wellness check up. Staff was super sweet, and the vet/tech was…read moretaking the time to try to relax him and make him more comfortable (by bribery of cheese/peanut butter) didn't work at first, but after he was very grateful. Would take him back again.

I am visiting from out of town. I went on the beach with my dogs. One of my dogs found a little…read morecrab. He ate some of the leg. I picked it up and threw it in the water. ( the crab was clearly dead. It had been mostly consumed by something else.) Then my dog did it again! He found another crab. This one I wasn't sure, I think it was dead, it was mostly intact. My dog tried to eat some of that leg on that crab too. I asked my electronic device if dogs can eat crabs on the beach. It said no, because of parasites and shell pieces. I called this vet. They asked me what breed he is and how much he ate. The gal who answered the phone went and asked the vet about it. The vet said, since it wasn't a big Alaska crab, it was just one of the little crabs around here, the dogs should be fine; just watch the dog. I feel reassured. The vet sounded knowledgeable, kind, and helpful. They also sound invested in the health of my dog. Thank you!

Our new rescue was so well cared for her first check-ups, she loves going to the vet. Vet tech…read moreMelissa instantly made puppers so comfortable. She's fantastic in distracting & calming her down. Dr. Cowan is very adept at administering the vaccine shot so smoothly that pup didn't notice a thing. Melissa was equally efficient inserting the microchip. We've also seen Dr. Brown-Magenis who's great, too. All are efficient, yet take their time to answer questions. We didn't feel rushed at all. Their app makes everything easy, from making appointments to reminders. Reception staff is friendly & helpful.

I cannot say enough about the care both of my cat companions have received from the vets and…read moretechnicians in this office. My very first visit was an emergency with my 16 year old bestie and although I had to opt euthanasia for her the entire procedure was carried out in a manner that provided both my "little girl " and me with the utmost care, respect and support. When I had the opportunity to gain another kitty via shelter adoption I knew I wanted her to be cared for there. So far, Lila has been seen several times there and her care has been excellent. Besides the most important aspect ( the health care) there's the addition of rates and fees being very fair and without unexpected changes in billing. Overall, I highly recommend the practice!

Horrible. They gave me a rx that I requested but was signed by the former vet they fired (she was…read morethe only good vet there). I sent the rx to Chewy and they refused it saying that vet no longer worked there. Chewy said they just needed his current vet to call them to confirm the rx or fax a new one. She refused and said we had to come in personally to get the new rx (wanted us to buy it there $$$$$$). They didn't care if my dog recieved his proper medication, just wanted the money. Then my dog needed to have bloodwork done and is a gentle giant, not a mean bone in his body, and she said he would have to come back and wanted me to give him a total of 18 pills, yes 18. to basically knock him out. I refused to give him all 18 and only gave him what his former vet there always prescribed, which was 4 Trazadone at night and 4 that morning. When we took him to his appt. they refused to give him the shot he needed or even try to get his blood because we didn't give him all 18 pills! They expect you to pay 18.00 extra per visit supposedly toward the vet techs education. If we are all paying that much toward their education then maybe they need to go back to school to learn how to quickly and efficiently draw blood from a big ole teddy bear dog that wouldn't hurt a flea. So, I drugged my dog for nothing and now he is home dry heaving coming down off the Trazadone I gave him! The receptionist needs to learn how to smile and greet patients as well.

all they wanna do is sell you overpriced meds from their own pharmacy. They care about your pets is…read more0% I would not recommend any of my friends or family go here and if they do pull out your pet now and go somewhere else. Experiences I've ever had over my years of voting animals. Owner should be highly ashamed of this business and just find something else to do.

Communication is difficult when hours are restricted with no one to answer the phone…read more My little cat seems to be doing well 2 days post op

Our cat Tippy went in to be neutered on Wednesday July 9th. he came home on July 10th and I…read morenoticed him not acting too well. I blew it off to the trauma of being neutered. On July 11th @ 5 pm we ended up taking him to our own vet and because it was so late in the day they could only do an exam. We then ended up at the emergency animal clinic in Lewiston. They said he had a 50/50 chance of surviving but they wasn't sure what was wrong! We agreed to have them try to help him over the weekend. On Saturday July 12th update was a little better but not by much they were going to keep up their course & care plan. On Sunday morning the update was he had positive improvements and was hissing and spatting at them lol and not happy about being there. The Dr said he would be able to come home Monday morning. I woke up Monday morning expecting to go pick Tippy up only to hear he had a gran mal seizure followed by more from Sunday night on. There was no hope I drove down to be by his side when we euthanized him. This poor cat tried so hard to come home, he was fighting a losing battle little did we know! When I examined his body with the Dr his body, his ears inside and under his legs. You could see blood. I spoke to my vet as well as others and it was said that this sounds like internal hemorrhaging which would be from complications with his surgery. Now I realize things happen and I'm grieving but this is unacceptable! He went in to be neutered not die! Over $3000.00 dollars later we still couldn't save him because no one knew what was wrong! All I can say to you Dr.Stone is do better!!!!! Tippy mattered, he was loved and we are crushed! I am very upset and will never bring any animals of mine to you again nor will I refer anyone to bring their pet to you. Like I said! Absolutely Unacceptable !!!!!

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

We had our 16 year old girl who could not walk anymore. She progressed to the stage of starting to…read morehave a hard time walking, to not walking at all within weeks. I always said she would go quick. I made the hard call and within a few days they were out in our yard. They made the experience as peaceful as possible, and when I am losing my mind I just lost my girl, they had the greatest compassion and were there for the whole process. Having never had met or even used their services, they acted as if we had been with them for years. I cant thank them enough.